I went to Greenspoint, Discount Hitch and truck accessories, location and spent several hours to…read morespecial order a very expensive camper cover with the salesman who didn't know that much about the product line and had to keep calling and asking a previous owner of eight years of a company called awesome transformation. I knew what I was looking and I knew what I expected from the service and installation. I used to own a shop like this I would never go back to this shop. They're horrible. I requested and paid to have the wiring run properly up underneath the vehicle from the camper door to the battery. I requested to have a loom wrapped around the wire, and I also ordered a cat pack with gun rails in it. The salesman did not order the gun rails which cost me extra money to get it shipped. That is their fault because it would've been free with the camper and the wire underneath is the worst wiring project I've ever seen in my life wires hanging down and everywhere else. The solution from the shop was to bring it back after I already spent two hours sitting and I have an hour and a half drive to get there so I did it myself With my shop help which took two hours to pull the wire out and put the wires back in. But the good thing is Michael Galindo who is a manager the Katy store took care of all the warranty and anything in a proper manner and kept me from taking action against the Greenspoint store in its management. They're absolutely horrible at the Greenspoint store. The manager of the Katy store went far and beyond normal to correct the shotty work at the Greenspoint store both with parts and product with special shipped it overnight. Got my gun rack inserts and didn't charge me for.. My suggestion, if you have anything go to the Katy store and ask for the manager Michael Galindo there and he's been in business for a long time I've known him for years. It was my mistake, not going to his store to begin with. I WOULD NEVER DO BUSINESS NOR EVEN CROSS THE THRESHOLD OF THE GREEN POINT TRUCKS, ACCESSORY LOCATION.

Amazing customer service I went in to buy a toolbox for my 2024 GMC 2500 and they install it within…read more30 minutes and very professional work toolbox looks nice on the truck pricing on the toolbox was very accurate. I definitely recommend this place if you need any truck accessories.

I highly recommend using Tyler for trailer repair. I brought my trailer in for an adjustment on the…read morebrakes and he found a bigger problem and fix that no charge and he came in when he was sick with food poisoning and took care of it. He's one of the rare individuals nowadays that actually goes above and beyond and charges a very fair price.

I didn't even wanna wait till I got home to write a review. I couldn't have asked for a better job…read moredone. Tyler was quick with turnaround and was easily accessible on the phone. The trailer itself looks fantastic! I recommend checking out Dependable trailer repair for any trailer repair needs! The lift on my trailer was completed in just a few hours. Once again, I definitely recommend.

They are always friendly, honest and always do a great job! Their pricing is lower than competitors.read more

SCAMMERS AND THIEVES! Conspicuity tape is NOT a requirement for Box Trucks. These people failed my…read moreDOT inspection for conspicuity tape on my truck and still made me pay an outrageous amount for a failed inspection. I contacted a DOT sergeant and he informed me conspicuity tape is only for trailers that can detach from the truck. A BOX TRUCK can not be detached it is one unit. I then contacted other shops that do DOT inspections and they told me the same thing that BOX TRUCKS do not require conspicuity tape. I went to another shop and got a PASSED DOT inspection the same day for half the price. The DOT officer told me to file a complaint against this company on the Texas Department of Transportation website. They wanted to charge me $375 just to put tape on that I NEVER NEEDED!! Stay away from these scammers and liars!

Purchased a toolbox and tow hitch, and Johnny made the whole experience fast and easy. I had to…read morewait for the toolbox to come in, but Johnny called me as soon as it was ready and took care of everything from there. Great customer service all around. I definitely recommend going with Johnny or any of their team members. They'll get you taken care of!

Bought a trailer from here three years ago- $30,0000 cash. Will never do business with these Con…read moreArtists again! Brand new trailer only cost a little more than half as much elsewhere.

After 45 days of sitting in service I finally have my 6 month old trailer back. The trailer was…read moresold after knowing the wrong axles were on it and the dealer had know they were the wrong axles months before I bought it and they said nothing and sold it anyways. The communication is absolutely terrible it took going up there to even get an update on anything and calling the manufacturer to see what all was in the warranty claim after they said certain things weren't going to be replaced and they were ordered on the original claim. 45 days we picked it up for only part of everything to be done. I'm still waiting on paint to come in and tires and wheels.

Mollie Reeves is the reason I'm giving a 5 star review. She was very friendly, professional, and…read moreknew her stuff. She worked hard to get us out and stayed after to make sure we had everything we needed. ****A note to the owner, get someone to refer to do spray in liners on the trailers! I hate to take my business elsewhere for that.

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

I was in search of a place to have a trailer hitch installed when I stumbled upon VIP. I was able…read moreto make an appointment for install within two days and their price was comparable to other businesses. When I arrived for the appointment I was told it would take an hour to an hour and a half and they were spot on. The only downside of the wait time was the designated space they have for waiting. A handful of chairs in the back of the front showroom. A TV or a water cooler/coffee maker would substantially upgrade the comfort level, but alas they are new as assumed by the "now open" flags flying outside, so they get a pass for that. All in all I highly recommend VIP for hitch install over UHaul who said it would take a couple of weeks.

Went in to my buy my first and it couldn't have gone better! Salesman Micheal was super…read moreknowledgeable and very straightforward, was able to get us the best deal while making it as smooth as possible. Couldn't recommend this place enough and always with some great selection!

I had an exceptionally positive experience with this company. I can't recall the last time when I…read morewas treated, as a customer, in such a friendly and warm way. My questions were answered thoughtfully, and technical issues were addressed professionally and quickly. I would highly recommend Crazy Trailer World of Houston for business.