Worse place for organization I have EVER seen Colonoscopy…read more arrived at 5 AM....82 years ..old..was not seen until AFTERNOON there for 10 HOURS hungry..uncomfortable chairs.. went for follow up appt AS SCHEDULED...told it wasnt until NEXT WEEK!! Said I would cancel for next week..DR already gave me pictures and said no problem seen.. She said I COULDNT Said I COULD and DID Short time later THEY called to schedule my Upper GI .. I asked WHY.. Because "you didnt come for your follow up"!!!!!! I said no y0u are NOT..I dont need one.. When I questioned my bill as there IS NO BILL from the hospitals for this procedure 100% paid by medicare, she SCREAMED at me. So unprofessional NEVER again

Never met, saw, or spoke to the doctor who did my procedure. No explanation of the procedure. Filed…read morecomplaint with Texas Medical Board. Stay away from this office!

I am writing to formally lodge a complaint regarding my recent medical care at Rio Grande…read moreGastroenterology, specifically with consultant Dr. Ralph Al-Halal. Under my physician's referral, I was supposed to undergo a procedure with a different surgeon; however, I mistakenly entered Dr. Al-Halal's office. Despite my informing him of my mental health diagnoses--schizophrenia and bipolar disorder--he proceeded with the banding of two internal hemorrhoids, ignored my pain, and demanded a second procedure despite my refusal. Afterward, he threatened to call the police on me when I tried to leave. I felt detained in the office for nearly two hours. I am requesting a thorough investigation and follow-up on this matter, as I believe my safety and rights as a patient were violated.

Both my husband and I have been extremely happy with Dr. Alhalel. Very experienced and professional…read moreoffice staff.

My name is Mr R Garza, a local from mid R.G.V. I'd had severe gastro problems for about 5 yrs. had…read morelimit my food intake to an ash tray amount, went to several local doctors, filled several prescriptions that did'nt work and even went to see my V. A, primary Dr. I was constipated, bloated, weak, tired felt I was dying, I'd tried everything over the counter including prescription medicine. Dr. Phillips's experience, ethical and proper practice, found an intestinal bacteria infection that was deteriorating my digestive tract causing leakage and further poisoning my body. after completing a regiment of meds, prescribed by him I began to heal and have been free of any bacteria's of any kind, I'm eating well and back to normal. 4 stars because its a long wait between patients ;)

Nine years ago I was diagnosed by another Doctor in another city with Cirrhosis of the liver. The…read morediagnosis was made using various imaging and blood tests. A second Doctor in Harlingen, near where I moved after the first diagnosis confirmed the diagnosis and as good as told me it was well advanced and I should obviously completely quit drinking, bu I had the strong impression that he did not think I would quit drinking and the prognosis was not good anyway. Then I saw Doctor Phillips and while he confirmed the cirrhosis, he gave me hope that if I quit drinking my chances were good that I could live a normal lifespan as long as we monitored the situation. He also recommended though that I see the Texas Transplant Institute in San Antonio so that if my cirrhosis did worsen, I would have started the process of "getting in line". Dr. Phillips performs an annual endoscopy which initially showed large varices, but he did not recommend that we perform the procedure to tie them off initially because it would be better if they shrunk on their own, and they have and have never bled. He has also monitored me with semi-annual abdominal ultra sounds, and AFP blood tests to check for liver cancer. He has maintained close contact with my family physician who I see every 3-4 months and have comprehensive metabolic blood tests. All along Dr. Phillips has given me hope and compassion, along with excellent care. I simply could not recommend a Doctor more highly.

Do Not go here I REPEAT do NOT go here!! This place was referred to me by my son's pediatrician and…read morethe lady that work the front desk (Gloria)could give two shts about you or your kid. I was there yesterday for an appointment and she said come back today for results but she didn't mention I need to bring my son. We tried calling 5/6 times this morning to ask if we need to bring my son? No one answered and went straight to voicemail. My Husband got to the appointment half hour earlier than scheduled the door was locked "out for Lunch" and they finally opened the door at 1:40pm... Appointment was at 1:35pm. Long story short they finally called his name at 2:28! She also sent my husband home saying they need to see my son for results... Their next availability is in the end of January because the DR will be on Vacation. Really?? I gotta wait that long for an ultrasound result.

Super long wait times even with an appointment. Prescribes super expensive formula and refuses to…read moredo the proper preauthorizations required for the insurance. The office staff never answer the phone or return calls. We are switching to another pediatric gastroenterologist who takes care of their patients.

He's been my daughter's Dr for more than a decade and he's great! He addresses any concerns and…read morehis staff is very nice and professional. I had previously tried Dr Reinoso and was very disappointed. Dr. Spinetti is in my opinion, the best Dr for my daughter.

I went to see Mr Spinetti back in 2016 for stomach issues. I was a minor at the time but I still…read morehad to advocate for myself because my mom wasn't in the picture and my dad never defends me. Mr Spinetti just kept giving me different medications in the span of a few months. When none of them were working, he was ready to give up and just call it a depression/anxiety issue. He even showed me a random video on youtube about inspiration and about life. I remember clutching my stomach, still deeply in pain, and thinking "why am I still in pain? Why is he making me watch this? Why is he doing the bare minimum? Why is he so hesitant to help me?". It honestly felt unreal that he thought a silly little video would suddenly inspire and "fix" me. The visit after that, my stomach was even worse. I was delirious and laying on the bed, hair covering my face. I could faintly see him giving me a "really? So dramtic" look. The nurse actually seemed more concerned than him (rubbing my back, speaking to me) and she was suggesting him to do an endoscopy on me. He was extremely hesitant to do one for no reason at all. He kept trying to talk me out of it like it was some sort of dangerous surgery. He even said how it most likely won't fix the issue. I still got it done anyways. Turns out I had bleeding in my stomach. He referred me to another doctor and I had it repaired. I will give him credit where it's due, he did admit me to the hospital when my weight was extremely low after the surgery and he was a lot nicer when I saw him many many months later, but I didn't feel like he was there for me when I was sick. When I needed his help most. He made me suffer for a lot longer than needed, and he was doing the bare minimum for issues that obviously needed an endoscopy. I went to another Gastro years later, and on the first visit they were already talking about Endoscopy and that's the kind of care I like.