Historically, my wait time at Texas Digestive Specialists in Brownsville, TX has taken 1-1/2 to 2…read morehours before my name is called to then go wait in an exam room. One time it took 3-hours, so I inquired and was told that they had an urgent walk-in customer. My visit on Wednesday, September 3rd, I waited around 45-minutes to be called. Yet, customers who walked in to check-in, were seen before me. This sadly is a pattern. However, my visit that day with Dr. Haiser Dao was pleasant and I felt he treated me respectfully; as a person who was fully aware of her symptoms. To my knowledge, there is no other office in Brownsville to recieve care for your digestive needs.

I cannot give this establishment even one star but at least one star is required to post this…read morereview. This is the worst organization I have ever encountered. My new Gastroenterology office has requested my records several times and still have NOT RECVEIVED them. I called the office this morning and was told by the office staff that it takes months to have the records sent because "I needed to understand that they have thousands of patients that request records". I guess by that comment it tells me so much about this organization. I requested my "OWN" records, and they told me there was a charge for MY OWN records. I will be reporting this to the medical board and will not ever go back to this incompetent organization again.

Great friendly staff, the Dr. actually pays attention to you. The Dr. Is very attentive and nice…read more She is not in a hurry to go see other patients, she actually took the time needed to help with your problem. The wait time is short, they get your vitals within 10 min of arriving and you are out of the office within 1hr of your appointment time.

Inept front desk person. Bad at scheduling patients…read more Save your money and have your doctor refer you to someone else. I waited almost two hours before I lost my patience. When I walked up to the front desk to find out why others who arrived after me were being seen before my, the two ladies acted surprised. They looked at their paperwork and then told me that they would have me in next but I did notice that they had marked me off as seen. My name was scratched off the waiting list. I asked for a refund and left. Bad service. No consideration for the patients time.

I only give 1 star because they are seem medically competent. Our wait times were 2 hours with no…read morereading material or tv. Horrible!!! MD we saw didn't do the surgery and then on our follow up visit after surgery the doctor wasn't available to see us. We were seen by the PA. Very poor customer service.

My family and I have been seeing Dr. Badiga for years. He saved both of my parent's lives and I am…read moreforever grateful to him and his care. He is one of the best doctors and is incredibly knowledgeable. We are lucky to have him in the RGV.

I am an RN in the Rio Grande Valley. When I needed to see a gastroenterology specialist, there was…read moreno question in my mind who it would be. Dr Badiga is a very knowledgeable physician with implacable skills and a bedside manner second to none. It should tell you something when nurses and other medical staff choose a doctor to not only care for them but their loved ones as well. It is my opinion that Dr Badiga is the best Gastroenterologist in the Rio Grande Valley.

I am writing to formally lodge a complaint regarding my recent medical care at Rio Grande…read moreGastroenterology, specifically with consultant Dr. Ralph Al-Halal. Under my physician's referral, I was supposed to undergo a procedure with a different surgeon; however, I mistakenly entered Dr. Al-Halal's office. Despite my informing him of my mental health diagnoses--schizophrenia and bipolar disorder--he proceeded with the banding of two internal hemorrhoids, ignored my pain, and demanded a second procedure despite my refusal. Afterward, he threatened to call the police on me when I tried to leave. I felt detained in the office for nearly two hours. I am requesting a thorough investigation and follow-up on this matter, as I believe my safety and rights as a patient were violated.

Both my husband and I have been extremely happy with Dr. Alhalel. Very experienced and professional…read moreoffice staff.

He's been my daughter's Dr for more than a decade and he's great! He addresses any concerns and…read morehis staff is very nice and professional. I had previously tried Dr Reinoso and was very disappointed. Dr. Spinetti is in my opinion, the best Dr for my daughter.

I went to see Mr Spinetti back in 2016 for stomach issues. I was a minor at the time but I still…read morehad to advocate for myself because my mom wasn't in the picture and my dad never defends me. Mr Spinetti just kept giving me different medications in the span of a few months. When none of them were working, he was ready to give up and just call it a depression/anxiety issue. He even showed me a random video on youtube about inspiration and about life. I remember clutching my stomach, still deeply in pain, and thinking "why am I still in pain? Why is he making me watch this? Why is he doing the bare minimum? Why is he so hesitant to help me?". It honestly felt unreal that he thought a silly little video would suddenly inspire and "fix" me. The visit after that, my stomach was even worse. I was delirious and laying on the bed, hair covering my face. I could faintly see him giving me a "really? So dramtic" look. The nurse actually seemed more concerned than him (rubbing my back, speaking to me) and she was suggesting him to do an endoscopy on me. He was extremely hesitant to do one for no reason at all. He kept trying to talk me out of it like it was some sort of dangerous surgery. He even said how it most likely won't fix the issue. I still got it done anyways. Turns out I had bleeding in my stomach. He referred me to another doctor and I had it repaired. I will give him credit where it's due, he did admit me to the hospital when my weight was extremely low after the surgery and he was a lot nicer when I saw him many many months later, but I didn't feel like he was there for me when I was sick. When I needed his help most. He made me suffer for a lot longer than needed, and he was doing the bare minimum for issues that obviously needed an endoscopy. I went to another Gastro years later, and on the first visit they were already talking about Endoscopy and that's the kind of care I like.