Excellent work on my truck my v6 sounds like a v8 now thanks Jason,I heard he lifts trucks now and…read moreI'm on my way to match the roar of my truck a lift

I can't express enough my gratitude for muffler world today! On our road trip from Orange County to…read moreTucson, the underside of our car that covers the engine started to drag on the ground. We drove carefully 37 minutes to muffler world, where they were waiting and ready to help us! I didn't have much service to contact them, but my dad was able to call for me and the man that helped us out heard all about our situation prior to us getting there. He dropped everything he was doing to lift our car up and help us secure the panel back in place. He educated us on why it came off, how to fix it if it happens again, and even cracked a few jokes in the process. We were pretty stressed out, but absolutely floored by the kindness from this man. It made our whole day and we made it safely to our destination because of him. Can't recommend this place enough! Our only regret is not getting his name, so if you're reading this, thank you times a million!

If you need a tow don't hesitate to call El Centro towing for fast, friendly, professional…read moreservices. They have the best rates in the Imperial Valley. If needed they also have a mechanic shop and do an excellent job. Thumbs up for El Centro Towing. Thank you Jack Jr

Fast and friendly service. My car was dead. I gave them a call and they showed up right away.read more

This is by far the best shop that I've been to. Was in a pinch while on vacation and my brakes…read moredecided it was a good time to squeal like a donkey. Not ideal. I purchased the brake pads at O'Reilly and spark plugs and called Clinica Automotriz. Jose gave me an amazing deal and had it fixed as a walk in within a couple hours. Friendly, informative and honestly I would make the trip back just to get work done here.

Just a low quality facility . The people here do not speak English so I imagine they cannot read it…read moreat all either so how can they get manufacturer specific repair information when it's alll in English

Hands down the best auto mechanic shop in Imperial Valley. The owner, Ernie, is one of the most…read morehonest and decent person I know. Work done is exceptional and I've never left feeling I over paid.

Ernie and Jose have done me and my family right for ten years with only one time that it wasn't…read moregood service which is normal in life. Best place hands down in the valley, they are friendly knowledable people and work sincere and honest for the love of the work they do.

Carlos was great! Super quick and really knew what he was doing. He took care of my BMW X5 and made…read morethe whole process so easy. Definitely recommend him!

My BMW 320i had check engine light On while enroute from El…read moreCentro to Rocky point Mexico . I was surprised to find a BMW in El Centro. Carlos immediately pulled my car into the shop, diagnosed the issue turned off the check engine light and recommended repairs after my return to Orange County California. If i lived near El Centro he would 100% be my primary mechanic, Hes professional friendly and highly knowledgeable. Thanks again for a great experience!

I had an accident and just had the tow truck go straight to this shop because I would see it on my…read moreway to work. THANK GOD one of the workers told me it was okay for me to leave it there until the owner got there, checked my car and he would tell me "what's up". I decided to wait, and of course it was a while because I didn't have an appointment so I understood. Guillermo came told me he was going to see the car and give me a call to tell me how bad it was and the estimated price. A day passed because I wasn't the only client there (duh) and when he called, he gave me all the info. He was honest and told me how things looked but also prepared me if it was going to be worse once he fixed what I broke. Guess what? It was just as he said it was going to be, an easy fix and what I paid was nothing compared to what others charge. Did it take him a couple of days? Yes. Well duh! it was an unexpected job but he did so good and I loved the honesty and straightforwardness. I am recommending him to everyone I know!

I've taken my cars to get serviced here for years and let me tell you...if you're looking for a…read moreplace where they will drop everything to work on your vehicle...this isn't it. Just like anywhere you go, there is a system. First come, first served. HOWEVER, if you rather have a shop and a mechanic you can ACTUALLY trust over "princess treatment" and "catering" then this is definitely a place to take your cars. When I've been forced to take my car to another shop for X reasons, it is never for that one thing that I get billed for. It's always a phone call telling me how my car need x,y and z and if I don't do it my car will be ruined and burst into flames When I go to PRO Auto I'm not hit with any surprises. I am advised of possible upcoming services it may need and usually am given a suggested time frame for repairs. The shop always looks busy and full and the owner, Guillermo, is always running around like a madman working on vehicles, making calls, negotiating, dealing with customers. He can easily be misunderstood for rude due to his voice and demeanor but in all actuality this man is a hard worker, honest and dependable. From my conversations with him through the years I know they take on a lot of big jobs but they do not neglect or reject customers regardless of how small the job is. For those of us that know the shop and the people, we understand that if you want an oil change, for example, leave your car as soon as it opens and that's that. Bigger jobs have required me to leave my car but I rather leave it and trust that they'll do it RIGHT. Like the shop sign says, "We guarantee fast service no matter how long it takes".

Great after sales service. Glad I did business locally. Everyone I dealt with, GM/Sales, easy going…read moreand professional. Thank you salesman Raul

RICK MILES, My recent service experience was the worst so…read morefar. Put that together with the notes/goals on your glass door to push your sales team to write up more services and you get what you offer in this department. They call dealerships like Kia Imperial Stealer-ships. As I waited in the service office, I heard the two other salesmen in the room offer the same "extra services" to all customers. Which, if accepted, would change a simple service/oil change of $109 into a massive bill of $800 + for services which it appears that all of us then needed at the same time???? You offered the same added 'opportunities' to all five of us in the service office. One poor young lady was 'forced', 'coerced'  into choosing 'just two' this time and maybe two the next time- she only came for a simple service...!!!??? Now she is stuck without groceries for two weeks because of your high-pressure sales techniques.  SHAME ON YOU!!!    I am incredibly disappointed in this dealership ever since they removed Jeff Alford as the GM. I look forward to sharing this with KIA corporate. You folks are shameless- sin-verguenzas. I am glad that my two Kia's are now approaching the end of their warranties so I won't feel guilty just going to an honest local mechanic that won't try to 'force me into ridiculous extra services. By the way- the video's that you send out, are only as good as the effort that you put into  making them. The ones I received were not done well.- the audio was almost not there- no explanation of what I was seeing and why it might be important to authorize the ever-appealing cabin airfilter replacement. For how much? double the price of Autozone or O'reilly's ... Plus labor of - for an act that you have already completed when you removed it and showed me the evidence of a poor filter and then put it back...??? How do I even know that you are showing me my filters and not just a pile of old filters that you have already swapped out?  - Those are the questions raised when you can't trust your dealership!!!  Try Building TRUST! That brings returns- not coercion - That loses customers- when you lose a 'twice hooked' KIA owner- You start to see the value, or lack of it, of your failed programs.  David Chamberlain

This Guy isn't only my mechanic Ken & Steve ate family. No one else has touch my vehicles other…read morethen Purdy's Garage. If this shop can't fix your vehicles, go buy a new one.

Ken Purdy is an honest mechanic. I had an issue with my air conditioning unit and had a couple…read moreother mechanics in San Diego tell me I needed to replace the entire air conditioning unit for like $600.00. Purdy fixed everything for under $250 bucks after discovering that the AC unit did not need to be replaced. This guy is a regular Magellan. I'm really glad I took my car here instead of getting gouged in San Diego.