This was my first time using a carpet cleaning service and there's no need to utilize any other…read morebusiness from now on. I purchased my rug from a going out of business sale so it was FILTHY. I purchased the rug with faith that it looked how I thought it did under the dirt. I searched google and called Precise. Rich had amazing customer service! Clear explanation of price, average pick up time, sent confirmation emails and responded quickly through text. I attached before and after pics.

I was getting a blocked dryer vent warning. So I had used Precise in the past and had them out…read moretoday. Bret and Sam did a great job cleaning out the vent and securing the hose to the dryer also. I highly recommend them.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

An overall very pleasant experience and great service! Jachai was our technician. He was very kind…read moreand helpful with any questions. He called to inform of his approximate time of arrival, explained the process once here, and finished within an hour. It was a large living room and hallway carpets that need cleaning. They look great! The carpet was wet after cleaning, needing approximately 4-8 hours to dry afterward. The scheduling process was quick and easy. I recommend calling for services, if needed as soon as possible. As well as receiving , a $20 discount for first time Zerorez users! Or mention the Courtney show for a separate discount(where I first heard about this company)! Overall, I am highly satisfied with the results and service provided.

The guys that came were actually really decent dudes and did a thorough job. Showed me a lot of…read morepictures and videos. I wasn't totally comfortable with the place. They wanted to cut a hole in the duct and they were open to doing something different which was great. I wasn't sure about this place because the other reviews were questionable, but it ended up being a good experience.

We have lived in our house for 30 years and have had every carpet and upolstery cleaners do our…read morefurniture and carpet. Andy's certified carpet cleaning is by far the best we have ever expierenced. Most companies are in and out work from a truck, and the try to upsell their products. Andy comes in, measures the areas gives you a firm price and talks about extras up front. He clean a 21 foot sectional, making in look and smell brand new. He started promply at 9:00 we walked trough did the measuring and told me the price and stuck to it. He did not finish until 4:00 p.m. working straight through. The best job ever! He is a great guy, very commited to doing great work. Unlike many other companies did not tack on 3% surcharge for using credit card. Highest recomendation I can give a service company.

Excellent communication gave direct contact information. Offered to go over detailed pricing…read more I only went with another company due to the distance from my home to this location.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

The team that came and worked on my flooded floors was excellent! Eric and Dallas, along with…read moretheir boss Grant, were all so skilled and professional while also making time for the difficulty I was having accepting that my floors couldn't be saved. They were so personable, kind, helpful, funny and engaging that it made what was set to be a very negative experience way easier and even a little fun!

Eric was very friendly, courteous and replied fast…read more Originally I wanted to bring my rugs to someone and this company comes to you. They plan to have a building soonish. I would work with this company in the future

Eric at Castlewood Cleaning & Refinishing did a great job on the floors of my Victorian house. He…read morelistened to what I wanted and came back with a professional and well written estimate, along with a great price. I wanted something unusual for the hardwood floors - I didn't want them looking shiny and new like something from HGTV, but I wanted their antique qualities and character to remain. Eric did that for me and I'm very impressed. Communication was excellent, working with him was excellent, and I'm very grateful for his talents and skills - I think my house is grateful too. Thanks!