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Filer, ID

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S&G Customs

4.0 (3 reviews)
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Twin Falls Chevrolet

Twin Falls Chevrolet

(9 reviews)

My whole story is too long for the review and it won't let me post it, so in short version, my wife…read moreand I live in Virginia, where they use salt on the roads and all the cars out here are rusted. We flew to Idaho and found a car that would fit our family at Twin Falls Chevrolet. The salesmen were so nice when we were signing papers and everybody wanted to help us and it was so pleasant. After we finished signing papers, they asked us to scan their QR code and give them a good Google review, which I gave a great one at that time, and then we went out to the parking lot and took a picture in front of the car with our thumbs up and everybody was so happy and all was well in the world... After we left the dealership, we started our journey back to Virginia. About 500 miles into our trip the check engine light came on. When we had the code scanned at a car parts store. It came back as catalytic converters. Which, when the code is manually deleted, takes right about 500 miles to show back up... coincidence? I think not. When we got back to Virginia, we had the required state inspection done and we ended up having to put nearly $8000 into the car to have it safe to drive on the roads and get it registered. This wasn't the worst part... My temporary tag expires on 9 September, today is the 8th. It took me five trips to the DMV and nearly a dozen calls to the dealership, which none of my calls were ever returned, I had to make every call to get things done. I couldn't get a bill of sale sent to the DMV. Finally today, the lady at the DMV talked with her manager and they were able to get the car registered without the bill of sale. I got more service at the freaking DMV than I got from Twin Falls Chevrolet! If you are thinking of buying a car from this place, just be aware that after they have your money, you are crap to them. They will do nothing to help you after you buy a car. I absolutely will never buy a car from this place again and I hope my review saves a few people from the same headache that I've been through the past month!

As a returning customer, I expected a much better experience from Twin Falls Chevrolet when…read morepurchasing my second vehicle--a 2025 Tahoe. Unfortunately, this purchase was filled with frustration from start to finish. My wife and I repeatedly told our salesperson, Jarrell, that we only wanted our financing submitted through Idaho Central Credit Union. We even have text messages confirming that request. During the process, the dealership repeatedly claimed my wife's credit was locked. We called Experian in front of the salesperson, and they confirmed her credit profile was not locked and again with the financing person Christian. It was eventually discovered that the dealership had been submitting her application under the wrong last name. Despite being assured everything would go through ICCU, we later learned our credit had been run through a different financial institution without our approval. We also experienced poor communication, long wait times, and had to remind the finance department that we were not putting any money down after already discussing it beforehand. To make matters worse, just one week after purchasing a "lightly used" Tahoe, the check engine light came on and the vehicle went into reduced-power mode while driving. The dealership cleared the codes, and the vehicle has been operating normally since, but it's disappointing to experience a major issue on a barely used vehicle. I spoke with management before leaving and shared my concerns in hopes they would improve their processes. Unfortunately, this experience has cost Twin Falls Chevrolet a loyal customer. I will not be purchasing another vehicle from this dealership and cannot recommend them based on my experience.

S&G Customs - autopartssupplies - Updated October 2026

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