This is hands down the most caring medical staff I've ever encountered, and I've been to a lot of…read moredoctors. The staff here are so cheerful, knowledgeable and helpful. They are also very considerate of your time- wait times aren't long. I'm so grateful I chose Dr. Downing, he's very caring and went well out of his way to make sure I understood everything and got all the meds I needed. I got the PRK surgery (similar to lasik) and am overjoyed with the results! I can now see better than when I wore glasses! Dr. Downing is a very skilled doctor. Cannot recommend enough.

From the owner: Specializing in cataract surgery and medical eye careread more

The Dr I see is great, but the optic dept/area is horrendous. The older man in optic area actually…read moretried to throw a fit and yell at me, accusing me of lying about my glasses not being right for me, even after the Dr. had changed my prescription and told them to remake my glasses. Noone in the office stopped him and he escalated to acting a fool bec he thought i'd said something about him to the Dr. I had not. When i picked up the first pair, Jamie didn't even adjust them, she handed them to me and said thanks, I left and they slid down my face, I turned around and went back, still no accountablilty. The girls in the back finally gave me the number to the supervisor in Glasgow and I had to call him to get my issue resolved.

Not a good experience with the Glasgow office. Waited over an hour for a scheduled appointment. No…read moreexplanation for the long wait. Over scheduling? The waiting room was full. I won't be back.

The staff is the most caring and kind staff at any office I have ever been to starting from when…read moreyou walk in the door! Never before I have I encountered an office where they are more respectful of your time and try very hard to see you as close to your appointment time as possible. Very highly recommended for all of your eye care needs.

From the owner: Dr. John Downing's primary areas of practice are cataract, intraocular lens implant surgery and…read morerefractive surgery such as PRK which is similar to LASIK for correcting visual problems such as nearsightedness and astigmatism. He also treats a wide variety of medical problems such as glaucoma and diabetes as well as doing routine wellness eye care.

I have been going here for a long time, feeling like I was in good hands, however, now, I am not…read moreso sure, they have done so much to my eyes, like taking away some of the vision in one eye to improve the other eye, then they put in the plugs for dry eye, which did not last any time until they were gone, they they said I needed cataract surgery, instead of waiting until I could tell I needed something done, I consented right away, Neither did I ask for a second opinion, then they said I needed lazer surgery to remove a film on my eye that they said comes sometimes after cataract surgery, however this time I only consented to one eye, because by this time I was feeling like I had already had too much done, (but how can I be sure not being a professional?) but I am not a happy camper after about 2 years after the cataract surgery, my eyes have a glare to them, which could possibly be from not allowing them to do the lazer on both eyes? but I have a sticky watery substance that comes from my eyes now, that sticks to my eyelashes, and lately I have woke up to seeing thru a cloudy/muddy like film over my eyes, that will go away after I blink several times and wash my eyes out, I am scared to go back honestly for fear of what they might recommend next, am I being paranoid, or did I move too fast to begin with? I have definitely lost my confidence.

Great clinic and love Dr. Douglas. He has been a great family doctor. He listens to your needs and…read moremakes sure that you both are in the same page before you leave.

Excellent doctors and staff. Dr. Kelly spends time with you to truly understand your need. The…read morestaff is courteous and efficient. Very clean facility, easy access. Highly recommend!