My recent experience with Love & Warden was deeply frustrating and frankly unacceptable…read more Following an examination with Dr. Bray, I was explicitly told that coordination with my cataract surgeon's office would be necessary for proper follow-up care. That coordination never happened. Despite clear direction and the importance of continuity between providers for something as serious as cataract treatment, Love & Warden failed to communicate effectively with my surgeon's office or help facilitate the necessary follow-up appointment. As a patient, I should not have to act as the go-between for two medical providers who are supposed to be working together in my best interest. Equally disappointing is the excessive time patients are required to wait in their office. The delays for what should be routine exams are unreasonable. You can plan on sitting well past your scheduled appointment time with little communication or regard for your time. For a practice that asks patients to arrive promptly and respect their schedule, the same courtesy is clearly not extended in return. Between the lack of care coordination and the consistently long waits, this experience has fallen far short of what I expect from a professional eye care provider. Patients deserve timely service and proactive communication -- especially when dealing with something as important as vision and surgical follow-up. Unfortunately, Love & Warden delivered neither.

I got glasses about 2 months ago. Two weeks ago they fell apart. A screw came out. The glasses…read morewere sitting and when I picked them up to put on, an arm stayed behind. Normal wear no rough stuff. Not happy at all.

Dr. Wagner and his staff are very professional, courteous and know what they are doing. I have…read morealways had good eye care and service from them and I have been a patient for over 25 years.

I have seen many eye doctors over the years. This guy is the best I have ever seen. Take his time…read moreand more than just fill a prescription. I have taken my whole family to him the last several years for glasses , contacts and emergency eye care. Class act. 10 out of 10

Dr. Raley is a class act. Very intelligent and knows his field of expertise. Also, good…read moreconversationalist that makes you feel at home while you're in the chair getting checked. I stopped by for an appointment and they took me right in without one. 20 minutes later I had my check done and a prescription for glasses. Great experience, highly recommend.

Great staff. Very personable and informative on going through things. Only negative is they require…read morethe eye scan which is an extra fee.

I had a horrible experience today, and I've honestly never been more relieved to leave a medical…read morepractice. At every visit, I am badgered by the doctor about the type of contacts I wear, despite having excellent eye health. Today I informed the doctor that I am moving out of state at the end of the week and asked do you have a printout of my contact lens prescription; and then was charged a ridiculous fee to simply be given my prescription - without being made aware of the charge beforehand. I've then asked to have a small scratch buffed out of my glasses, and was told that is not a service provided at your office - but was offered to purchase new glasses. I honestly feel that selling contacts and glasses is the ultimate goal by your staff - all about the money - and not nearly as much about the care of the patient. It's sad, really. I feel I have no choice but to inform others online with my honest review, since there was no attempt even made to rectify this issue.

After spending over a thousand dollars on glasses that fit pretty good when I tried them on, they…read morestill don't fit. I have gone back at least 5 times. They just don't fit. I ordered another pair at that same time that fit fine. The service seems pretty okay, I guess, but no matter how many times I have had this one pair of glasses, they just don't fit. I will go somewhere else to buy another pair. I had high hopes, but it seems like no matter where you go for glasses or how much you spend, they're all made in China and they are cheap crap anymore. The way glasses places seem to work, not just here, feels like a massive scam. It's not the folk that work here, I guess, it's just the product they sell. I am not amused and I really don't know what to do....

I've been going to precision for some time now and for the first time I was treated like an idiot…read more Its some how my fault and im crazy for seeing a shimmer on my one eye glass. I am wasting company money for getting another set of lens. All because he cant see the problem on my lens. He was very smart to me and it didn't matter what I said , and when I turned around the two women behind the glass window was smiling so they were enjoying the idiot as well. Oh and I learned something the eye doctor has nothing to do with the glasses part. so they cant help you figure out why there's something wrong with your lenes either. And the company that makes your lens does a perfect job too with all the new technology nothing can go wrong with the making of your lens.

My husband and I have been patients of Dr. Heffron for many years. Dr. Heffron is very personable…read moreand he goes out of his way to answer any questions.

I am new to the Glasgow community and received a referral to this clinic. With the new move and…read moreother demands I failed to remember the appointment that had been made for me without consultation on my availability. I received a call from the office asking if I would be able to come to the appointment. I live approximately 5 minutes from the clinic and said I would come immediately. I was told this was not an option. I then said I was available the rest of the day and could take any time slot. A firm no. I then asked if I could reschedule and was met with a curt reply from the receptionist that if the first appointment is missed you cannot be seen in the clinic. Poor patient model which will not allow for any allowance for the reality of life. When I asked for clarification by stating "So I cannot be seen and need to find another office?" The reply was, "Well it looks that way." Unimpressed and felt compelled to share with other consumers.

I had an excellent experience at Sage Peak Eye Care. From the moment I walked in, the staff was…read morewelcoming, professional, and attentive. From the exam until I received my new glasses everyone was so patient and kind especially when I was trying on bifocals for the first time and getting used to them.

Dr. Wilson is amazing! She was great with our kids. I would highly recommend Dr. Wilson and Sage…read morePeak Eye Care.

I have been going here for a long time, feeling like I was in good hands, however, now, I am not…read moreso sure, they have done so much to my eyes, like taking away some of the vision in one eye to improve the other eye, then they put in the plugs for dry eye, which did not last any time until they were gone, they they said I needed cataract surgery, instead of waiting until I could tell I needed something done, I consented right away, Neither did I ask for a second opinion, then they said I needed lazer surgery to remove a film on my eye that they said comes sometimes after cataract surgery, however this time I only consented to one eye, because by this time I was feeling like I had already had too much done, (but how can I be sure not being a professional?) but I am not a happy camper after about 2 years after the cataract surgery, my eyes have a glare to them, which could possibly be from not allowing them to do the lazer on both eyes? but I have a sticky watery substance that comes from my eyes now, that sticks to my eyelashes, and lately I have woke up to seeing thru a cloudy/muddy like film over my eyes, that will go away after I blink several times and wash my eyes out, I am scared to go back honestly for fear of what they might recommend next, am I being paranoid, or did I move too fast to begin with? I have definitely lost my confidence.