My recent experience with Love & Warden was deeply frustrating and frankly unacceptable…read more Following an examination with Dr. Bray, I was explicitly told that coordination with my cataract surgeon's office would be necessary for proper follow-up care. That coordination never happened. Despite clear direction and the importance of continuity between providers for something as serious as cataract treatment, Love & Warden failed to communicate effectively with my surgeon's office or help facilitate the necessary follow-up appointment. As a patient, I should not have to act as the go-between for two medical providers who are supposed to be working together in my best interest. Equally disappointing is the excessive time patients are required to wait in their office. The delays for what should be routine exams are unreasonable. You can plan on sitting well past your scheduled appointment time with little communication or regard for your time. For a practice that asks patients to arrive promptly and respect their schedule, the same courtesy is clearly not extended in return. Between the lack of care coordination and the consistently long waits, this experience has fallen far short of what I expect from a professional eye care provider. Patients deserve timely service and proactive communication -- especially when dealing with something as important as vision and surgical follow-up. Unfortunately, Love & Warden delivered neither.

I got glasses about 2 months ago. Two weeks ago they fell apart. A screw came out. The glasses…read morewere sitting and when I picked them up to put on, an arm stayed behind. Normal wear no rough stuff. Not happy at all.

Great staff. Very personable and informative on going through things. Only negative is they require…read morethe eye scan which is an extra fee.

I had a horrible experience today, and I've honestly never been more relieved to leave a medical…read morepractice. At every visit, I am badgered by the doctor about the type of contacts I wear, despite having excellent eye health. Today I informed the doctor that I am moving out of state at the end of the week and asked do you have a printout of my contact lens prescription; and then was charged a ridiculous fee to simply be given my prescription - without being made aware of the charge beforehand. I've then asked to have a small scratch buffed out of my glasses, and was told that is not a service provided at your office - but was offered to purchase new glasses. I honestly feel that selling contacts and glasses is the ultimate goal by your staff - all about the money - and not nearly as much about the care of the patient. It's sad, really. I feel I have no choice but to inform others online with my honest review, since there was no attempt even made to rectify this issue.

After spending over a thousand dollars on glasses that fit pretty good when I tried them on, they…read morestill don't fit. I have gone back at least 5 times. They just don't fit. I ordered another pair at that same time that fit fine. The service seems pretty okay, I guess, but no matter how many times I have had this one pair of glasses, they just don't fit. I will go somewhere else to buy another pair. I had high hopes, but it seems like no matter where you go for glasses or how much you spend, they're all made in China and they are cheap crap anymore. The way glasses places seem to work, not just here, feels like a massive scam. It's not the folk that work here, I guess, it's just the product they sell. I am not amused and I really don't know what to do....

I've been going to precision for some time now and for the first time I was treated like an idiot…read more Its some how my fault and im crazy for seeing a shimmer on my one eye glass. I am wasting company money for getting another set of lens. All because he cant see the problem on my lens. He was very smart to me and it didn't matter what I said , and when I turned around the two women behind the glass window was smiling so they were enjoying the idiot as well. Oh and I learned something the eye doctor has nothing to do with the glasses part. so they cant help you figure out why there's something wrong with your lenes either. And the company that makes your lens does a perfect job too with all the new technology nothing can go wrong with the making of your lens.

My husband and I have been patients of Dr. Heffron for many years. Dr. Heffron is very personable…read moreand he goes out of his way to answer any questions.

I am new to the Glasgow community and received a referral to this clinic. With the new move and…read moreother demands I failed to remember the appointment that had been made for me without consultation on my availability. I received a call from the office asking if I would be able to come to the appointment. I live approximately 5 minutes from the clinic and said I would come immediately. I was told this was not an option. I then said I was available the rest of the day and could take any time slot. A firm no. I then asked if I could reschedule and was met with a curt reply from the receptionist that if the first appointment is missed you cannot be seen in the clinic. Poor patient model which will not allow for any allowance for the reality of life. When I asked for clarification by stating "So I cannot be seen and need to find another office?" The reply was, "Well it looks that way." Unimpressed and felt compelled to share with other consumers.

I had an excellent experience at Sage Peak Eye Care. From the moment I walked in, the staff was…read morewelcoming, professional, and attentive. From the exam until I received my new glasses everyone was so patient and kind especially when I was trying on bifocals for the first time and getting used to them.

Dr. Wilson is amazing! She was great with our kids. I would highly recommend Dr. Wilson and Sage…read morePeak Eye Care.

Wonderful VisionCenter! The doctors and staff are amazing! I have worn glasses the better part of…read more20 years and Dr. Whitlow was the first doctor to be thorough in an exam. I used to just run in, read a board, let them look in my eye and leave with glasses that gave me headaches for a few weeks... but I moved to Glasgow 5 years ago and was recommended Whitlow Family Vision- BEST RECOMMENDATION EVER!!

Horrible service at this office! My current eye doctor partnered with this office due to closing…read morehis own practice and I'm so disappointed. His office and staff were fantastic and helpful. Whitlow office staff are rude, disorganized and generally unhelpful in resolving problems. Will tell you one thing and do the opposite. Will not be back to this office ever, hate to leave my current eye doctor after 30+ years but I can't stand the chaos in this practice.

Dr. Atalla has performed two surgeries for me, Mastopexy and Abdominoplasty. I am also going to…read morehave brachioplasty soon. Dr. Atalla and ALL his staff have been nothing but kind, discreet, and VERY caring. They have taken great care of me. I have also had several facials and skin treatments at his office and those procedures have been top-notch also. I would give this entire practice way more than 5 stars if that were possible. My life has been altered for the better and I'm so glad I discovered this wonderful place!

Y'all... let's take a moment and just give these professionals the gratitude and round of applause…read morethey all deserve! Dr. Atalla: I have had a breast augmentation and botox from him and he is actually the reason I first came to this office. The decision to get a breast augmentation was one I kept a secret for almost two years bc I didn't feel comfortable pointing out my own insecurities. He made me feel SO comfortable and allowed a healthy space for me to be vulnerable. Not to mention.. the man makes master pieces! I could not be happier with my results. After two kids and weightlifting, my boobs came and gone multiple times and just needed to be re-inflated. Shae: I have had a Hydrafacial, dermaplaning done by her and she set me up with a handpicked skin regimen to get my skin flossy! This young lady made me feel so relaxed while putting my skin in her hands. As a mom, I tend to put things in the back burner that are for me. Now I look forward and prioritize my me time that we all need and deserve. Shae has great interpersonal skills and provides great conversation! Not to mention, my skin has made hugeeee improvements thanks to her! Kelli: I have had both Botox and lip filler. ..I was sooooo incredibly nervous that I was going to look ridiculous with filler, bc we have all seen some crazy results. But have no fear here! You're in the hands of a top notch professional who will help get you to your desired results. I think it's important to note that I live in Shelbyville. So I skip right over louisville and drive over two hours because this Team is hands down THE BEST in the business! Thank y'all so much for everything you have done for me, not just physically but mentally and emotionally! They are so supportive!

Clean and check was my care for today's appointment. The office staff and the hygienists are so…read morewelcoming and supportive. They put you right at ease. Today I saw Dr. Naz, who is fantastic and so competent and compassionate. My hygienist was Hannah. She is very knowledgeable and gentle. I felt relaxed and comfortable during the cleaning. I love this dentist as they are able to provide excellent care and so many services in house. The office is exceptionally clean and wait time is short. I would recommend Precision Dental on Nashville Road for all your dental needs. They are exceptional in a world where the customer is not always appreciated.

My husband and I moved our dental care to Precision Dental and had our first visit check up and…read morecleaning a few weeks ago. We thought everyone was professional and caring. The check up was very thorough and included multiple x-rays as well as 3-D imaging. Our hygienist, Keylee, explained all the procedures and did an excellent job cleaning our teeth. The Dentists introduced themselves and the exams went great, no cavities!! I think we made a good choice for our dental care and would definitely recommend Precision Dental Fairview to anyone.