Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

We were pleased with the quality of care and the kindness of the staff. Hailey who assisted Dr…read moreCornella is awesome. She called us a few hours after we left the clinic to check and see how things were. She was there when we returned at the end of the week. She was very nice a d always asking if we had any further questions. This is by far the best dental care we have received. We will be back!

He yelled at disabled patient to use her feet and push herself up. She cnt use her feet to push…read moreherself up . It is obvious she has disabilities in speech and physical. No matter how good he is at his job I'd never recommend him. And he didn't talk to her that way while her husband was in the room it was after he left. There where other things he did and said but to me this was the worst. Compassion should be part of his job.

The Dr was great. Having said that, the staff is unprofessional and does not care about the patient…read morein any way shape or form. The continue to restate information like robots. I called to give new insurance information a month before surgury & was told they didn't need it, they will call to verify the morning of surgery (which I thought was odd bc it means additional paperwork that could have been taken care of prior to surgery day). Day of surgery we were told our insurance office was not open yet so it was either pay or the surgery won't happen. I was shocked & angry to say the least. Laziness & unprofessionalism makes for a negative review.

Waited an hour and a half for wisdom tooth consultation appointment, got into exam room, looked…read morearound and left. No confidence in this place. Appointment was at 1, didn't get called until 2:30. Office clerk seemed ok.

This Dr. is horrible. Don't go if you are a smoker. Rude to me both visits and when he pulled my…read moreteeth he left my chin black and blue. The roof of my mouth and tongue were very sore. It took him four tries to find a vein.

7 years later I'm still going here. Prices on services are reasonable. They never advised any…read moreunnecessary procedures. They offer me goodies (toothbrush and toothpaste kit) every teeth cleaning visit. I use them when I go on vacations! I often refer people. I'm really happy with their service and billing practice.

Have been using TerraGreen dental services for about two years now and have been happy with the…read moreexaminations, cleaning and professionalism of Dr Hoff and his staff. Today was my first exposure to anything other than preventive procedures. I must say that Dr Hoff and his staff exceeded my expectations. I had a crown that I received from another dentist many years ago replaced today. I was expecting to have the crown removed, have an impression made, have a temporary crown installed and repeat the process once the permanent crown came back from the lab. Instead the old crown was removed, an image was taken of my tooth and the new crown was installed within an hour. This was all done in house---Outstanding R. Fry 1/8/19

$16,000 for 26 extraction ( only had 25 teeth). Was supposed to grind down bone after extractions…read moreso dentures would fit right NEVER DONE. I paid up front for this since their oral surgeon DIDN'T take insurance, then I find out from the Insurance on the EOB (Explanation of Benefits) statement that instead of only charging for my dentures, they charged for the procedures I paid for. They would not work with me so I sued in small claims and won $5000 settlement.

Be aware. Nikodem Dental charges for services not rendered. Pay attention - get a break down right…read morebefore you leave and be sure that they don't follow up with any emails charging you for a service that was not rendered and then won't return your calls or even acknowledge you as a client when you have a concern - that there's a problem. This type of passive aggressive professionalism is not acceptable. Nikodem dental will not be recommended and will be actually given caution to people who think about going to the Springfield site. Unfortunately, I'm going to have to pay this bill since I can't get any communication or any acknowledgment regarding this bill so they don't ruin my credit...

A BIG SHOUT OUT to the staff of this office! The OM generously gave me a huge discounted price for…read morea denture repair. I'm extremely grateful for all the help I was given today! THANKS ASPEN DENTAL!!!

Aspen Dental is horrible and deceptive. Price gouge and when confronted make all sorts of excuses…read more Overcharge and high pressure sales. Run from Aspen Dental they are not worth your time and definitely not worth your money?

Great dentist. Excellent with patients and fixed all my problem teeth. He even called on a weekend…read morewith I had a problem

I have seen Dr. Judy for years. Highly recommend. I have had a couple unexpected issues with me…read moreand my son this year and they have worked us in the same day.

Dr.Duff and her team are without a doubt THE BEST Dental team my family and I have EVER had the…read morepleasure of working with. I don't say this lightly...but I would recommend this establishment to anyone of any other dentistry in Springfield, MO. My family and I have tried a few others, but they don't come close to the professionalism, knowledge, and care that comes from this team. They also really help us out with the insurance part of our visits. They are magnificent and my family appreciates everything you do for us.

Duff Family Dental gives quotes on phone and changes cost after visit. They have you sign paper…read moresaying, they have the right to adjust quotes for the unknown. All I had done was x-rays and check up. Dr. Carla Duff did not even do an oral exam but just looked at x-rays. Instead of her admitting she could possibly made a mistake, that she got involve in discussion of my x-rays and forgot to check and went to her next appointment, she said, I would never skip that and acted very unprofessional. A person knows when someone pulls out your tongue to look under it for cancer or lifts your lips back to check gums. She did neither but denied it and instead of offering to check it, she got all bent out of shape and offended. Telling friends/neighbors/family to definitely beware of two sides of this dentist/office practices.