worst place ever! they charge for card so I tried to use cash but they had no change for me. I…read morescheduled a cleaning and Xrays and they ended up not cleaning and tried to reschedule. they did not tell me that new patients done get cleaning first visit. wasted my time and my money

I have learned a lesson after a painful extraction and not getting the answers I needed. I am…read moreturning one star into 4 because today I realized it isn't wrong or infringing on others to politely ask for help from the true professionals. Day 6 after a painful wisdom tooth extraction, I got the correct help and answers I needed. I would return again. Thank you.

Great family dentistry. We've gone to him for many years! Friendly staff, easy to get in and out on…read moretime.

Local dentistry, super unprofessional and just weird experience. I had previously gotten into them…read morefor a recommendation for substantial work I needed done, which was basic and went ok. Called back needing to schedule an appointment, and they scheduled me in, but called me back because after reviewing 'notes in the system' from two years ago, I was 'dismissed' from the practice for no showing an appt.. That never happened, I had only ever met with them the one previous time. But the lady just wouldn't listen and was rude and just hung up on me, I was never rude but did not understand but she just had better things to do than customer service which is her job as the phone answerer.. They seem pretty local and small time anyways but just needed something quick and figured I could get in but ya not worth there bs.. Do not recommend

I am someone that didn't go to the dentist regularly. I had baaaad experiences when I was a child…read moreand was very afraid of going to the dentist. But I HAD to go. Due to my phobia of dentists, I was medicated for my first visit. And didn't need medication for the next visits. Everyone one in this practice took my phobia seriously and made me feel at ease. I go on a regular basis now and LOVE going! Another thing, they tell me exactly what my visit will cost before having anything done. I know how much insurance pays and how much is my responsibility. I've referred several people to this practice and they have been very happy too!! Cline Dental has my vote 100%!!!

when I first started going to elevate dental about a year and a half ago to get a dental implant…read moreeveryone was nice and it was going great! Then I found out the actual reason they make you pay up front because when they mess up and tighten a crown too tight on the implant and break the implant loose from the jawbone, they already have your money and can say in the paperwork it says implants may fail doesn't matter the reason, they can fail that's on the patient. In short do yourself a favor get it done right at a place that knows what they are doing. It is not here.

Very quick quality work. The cost was $325 for visit, x-ray and extraction. You can find cheaper,…read moreespecially with insurance, but still pretty standard market price. For me, even a good deal as I was able to get in right away and skip the added expense of missing work. The dentist was also amazing, got the tooth out in about a minute. Will definatly recommend.

This place was awesome. He had my tooth pulled and I never felt a thing. I didn't even know he he…read morepulled it when he said your done. I was in and out in less than 30 minutes. Definitely recommend the staff and dentist were friendly, professional and made the experience fast and stress free.

Dr. Shaner gave a very thorough explanation of the procedure, risks, etc. during the consultation…read moreprocess. Today, staff, knowing that I was very anxious, did everything they could to keep me comfortable - warm blanket, explanations. Dr. Shaner was very skilled in removing my tooth today. I am grateful for his expertise. IT made a huge difference to be told what was going on as the procedure progressed. Thank you to all of you.

I was referred here by a dentist in Cabool for my daughters wisdom teeth extractions recently. I…read morecan say it was quick to get an appointment which was nice so we could max out our dental benefits for the calendar year. The office was nice and clean, but the wait was a little obnoxious considering it was empty. The dentist was friendly and explained everything thoroughly. I did have to call to get a treatment plan whereas I've always been given that upon leaving a dentists office so that was weird. My daughters dad called the insurance and clarified some of the charges, when I called OMS to speak to billing to question some things I was met with a very condescending attitude and told "I'd be happy with only having to pay $326", as if questioning what Cigna said we would be paying Vs what they're "estimate" given was out of line. As a customer I'm not trying to over pay, and they're billing well above their contracted amount per tooth, meaning the amount I'm paying a percentage of is inflated according to the dental insurance company. To speak to someone who is trying to just get clarification in such a condescending manner leaves a real impression on the facility as a whole. Just based on my most recent experience with their billing department on 11/13/2023 I wouldn't recommend this place. I'd find somewhere else where requesting clarification isn't such a burden on their employees.

They are just a great, trustworthy business. I just wish they would work with my UHC dental. I…read moreunderstand why they do not.

I went here for a few years and got all of my regular cleanings. It wasn't the best dental care…read moreI've ever received, but it was acceptable. I wondered why certain preventative measures weren't taken or even brought up in certain areas, but my biggest issue was with how they handled an issue with insurance and an unknown outstanding bill. My insurance was about to end, so I called to schedule the final appointment. I checked while making the appointment that the policy would cover the procedure. They looked into everything and said that it would. I went to the appointment, got my cleaning, and checked out without any issues. Many months later, I received a voicemail saying they were about to send my outstanding bill to a collection agency. After calling them back, I learned that I had not received any of the notices about the outstanding bill, because they put the wrong name on all of the mail sent out and were calling the wrong phone number (an ex on the account). They also informed me that I had to pay the full cost of the last visit, because insurance didn't cover it (even though they said there were no issues when I checked out). I wasn't happy, but I paid the outstanding balance in full during that phone call. The next time I called to schedule an appointment, they refused to schedule me. They said accounts that get sent to collections can't book future appointments. I told them my account never got sent to collections and that I paid them the full amount over the phone and had the receipt. They finally acknowledged it was not sent to a collection agency but continued to say they couldn't schedule me. They took no accountability for the balance remaining unpaid for so long due to their errors (sending notices through the mail with the incorrect name and calling the wrong phone number). I am thankful they found my actual phone number before sending the bill to collections. That would have been a much larger annoyance brought on by their mismanagement. I'm perfectly fine with going to a different dentist, especially after this experience.

That is a great place to go. I go there and my dentist is nice. The staff is really wonderful. I…read morewould recommend them anytime.

Best Dental office. Everyone is so friendly, the place is clean, and they take great care of me!read more

We are new to this area and looking for a good dentist to serve our needs. We are both surprised…read moreand joyed to find Dr. K and staff. Friendly , prompt service. And surprised to find a dentist these days, who does his own cleaning. So many are high tech offices, and not any better care. Thank you Dr K and staff for being here in Rogersville.

I drive from Springfield to get my teeth done here because I'm comfortable with these people. Dr…read morekapustka is very personable as is Judy the front desk lady. This is a small laid back office and you hold your own mouth suction thingy when your teeth are being polished but they are super nice and are affordable. I have never been pushed to do extra work on my mouth. I'm a long time customer and plan to continue to be.