Service: Consistently provides accurate, helpful &…read morerespectful service with added patience to people with disabilities. Despite being extra busy with over nine+ customers, my transaction returning large Amazon Package was deftly handled. Quality: -Remains beyond reproach- use of limited space is organized, never appears crowded. Value: Although their services are invaluable feeling accomplished & relieved is priceless. Highly recommend this UPS Store & Staff

Had a large, defective Amazon item that AMAZON wanted returned (an industrial cart with stripped…read morewheels after just 90 days of light use around home). Had the QR code, took it in, UPS worker said it needed to be broken down and boxed up (Amazon said it didn't because the pieces lock in place). UPS worker (a guy) said it could be wrapped up in a bag. My caregiver went and purchased furniture wrap and duct tape to return it. Took it back, they refused it "due to dimensions." "We don't take something that large wrapped up in a bag." This from the same individual who had said "Put it in a bag" just 40 minutes before. Called Amazon, they said the individual at this UPS Store should have accepted the return. Now Amazon has arranged to have the same item picked up at my home. I'm on a very limited budget and spent $23.88 to wrap it up as requested. Now get to wait for UPS to come get it from my home and I'm out almost $25. Never previously had a problem with this store. Always used them. But if the UPS Store person is not going to accept a package though Amazon explained how to return it and the very same person re-explained how to return it, and then would not accept the package as wrapped for return--as explained because they "don't accept anything those dimensions unless it's in a box" they should have called Amazon about it! They should have said from the very beginning, we won't accept this wrapped up in a plastic furniture bag. My caregiver said she'll never use this store again.

All I have to say is that everyone at this location is very friendly! I've done finger printing,…read morereturns after returns and I'm always treated so kindly and they have the cutest knickknacks.

The worst customer service I think it's the owner that the lady that she works there the Blondie…read moreone she doesn't like to help the worst copies she does because her machines are old and she charge money. I did not like the place at all very bad customer service.

Very prompt and professional! Wonderful that she is available 24/7 all week, on a Sunday as well!…read moreThank you so much!

Mrs. Addison was extremely assistive and was available in very short notice. I appreciated all that…read moreshe had done for me in my time of need I highly recommend her.

I contacted Rebecca for an Advance Directive for my mom. She replied to me quickly. She was…read moreavailable quickly. She is efficient and a very kind person. I highly recommend her for your Notary needs!

Timely service and she was accommodating when I had to run to a local printer to obtain the…read moredocument that needed to be notarized

My husband uses this place for a real estate business, using a virtual mailbox. He gets loads of…read moremail and the owner, Maria, and the staff are very friendly and remembers him so it's easy to retrieve his mail. The service is quick and efficient and priced just right. The parking lot can be busy, but there is reserved parking just for the store.

Staff, owner are always very welcoming and helpful with your needs. They offer notary services in…read moreaddition to P.O box rentals and a great assortment of gifts. Lovely little shop.

I honestly have never left a review anywhere before, but I felt I truly needed to for PostalAnnex+…read more#241 in El Cajon. I walked in after spending an entire day dealing with a complicated situation that I couldn't resolve on my own. I was exhausted, frustrated, and honestly not sure if things would even get finished that day. From the very beginning, the staff here treated me with genuine care and respect. Instead of brushing me off or giving quick answers, they took the time to fully understand my situation, looked into details that were not even their responsibility, and patiently worked through everything step by step. What stood out the most was that they went far beyond what was expected. They didn't have to make extra calls, research additional information, or stay involved until the very end--but they chose to do so anyway, with kindness and a positive attitude the entire time. By the time I left, something I had struggled with all day was completely resolved, and I felt nothing but gratitude. If you're looking for a place where people actually care about helping you, not just completing a transaction, this is it. Professional, thoughtful, and genuinely exceptional service. Highly recommended.

I have come here a couple of times to get documents notarized. The service was quick and the people…read morethat helped me were friendly.

Brooke was great. In time, informed, ready, and a pleasure to work with…read moreI was not aware of a particular paper that I needed and Brooke had them and it was a big relief.

Talk about 5 star service! I had a last minute urgent matter that needed a notary. Not only was…read moreBrooke quick to respond, she was an absolute rock star, professional, flexible and accommodating. She made the drive to our hotel for a very important document we needed done asap. If you are reading this review please don't waste time reaching out to anyone else. Her pricing was/is more than reasonable and the service was top tier. I highly recommend her services. 10/10!

I walked-in on a Thursday afternoon for a Live Scan and was out in less than 15min. The location is…read moreon the second floor right above Shawarma Guys. Mark was professional, efficient, and clearly explained the follow-up process in case the Live Scan was rejected. Payment through venmo or two dollar discount with cash. I would definitely return for future services!

Quality at a great price. Mark took his time and made sure all was correct. You can't go wrong…read morewith this live scan.