We purchased a "fixer upper" home and knew there were HVAC issues. I contacted Dr. Cool, and was…read moreimmediately impressed with their customer service. They inspected the system, and the technician could not have been better! Smart, communicated well, and never tried to "upsell". He took photos of all areas that needed attention, and explained things very well. The same technician came back to do the repairs, and we couldn't have asked for a better experience. I highly recommend Dr. Cool!!!!

They serviced one of my rental properties that had a mini-split. The interior unit was leaking and…read moreDr. Cool came out and fixed the leak for $140. Not even a month later the same unit was leaking again and this time I was told the unit was not mounted correctly which was causing the unit to leak again. Not sure how the unit would suddenly become incorrectly mounted and I thought it should have been caught the first time. It wasn't and it cost me an additional $400. And to make matters worse, I bought into the service agreement for $400 after the first repair. So no, I don't recommend them.

Reached out to have my A/C unit looked at due to it not functioning properly. Scheduled an…read moreappointment, no one showed up or bothered to reach out to reschedule. When I called them to find out why they said they were not interested in looking at my issue and would only come out if I planned on buying a complete unit. Thankfully Drawdy's Heating & Air is also local to Elgin. They came out and took care of my issue for next to no charge.

Was actually a little early. Diagnosed and repaired quickly. Service techs were pleasent and…read moreknowlegable.

Anthony came out and put in a Goodman AC and Heating unit at an affordable price within 1 day. They…read moregave me a 5 year warranty and I'm very happy with the service. His Son Marquel came and installed a nice new wifi thermostat, and followed up and made sure everything was working good. They are honest and good people and family oriented which is hard to find these days. I recommend them, Thank you

From the owner: At Smith & Sons we specialize in heating and air conditioning. We have 20 years of experience in…read morethe business. We offer maintain and service and replacement of systems. Call us for more details. 803-754-3366.

Mr. Richard services was over and above my expectations. The quality of service and professionalism…read morewas excellent. I would recommend R&G heating and cooling to all home owners.

From the owner: The Best You Can Get in Columbia: We ofter 100% Satisfaction Guarantee*…read moreSafety-conscious HVAC and refrigeration technician who effectively manages a large volume of, work orders for both residential and commercial properties. Focused delivering quality work, and exceptional customer service. Strong work ethic and flexible schedule. Willing to relocate: anywhere authorized to work at the US for any employer. diploma and certificate HVAC

My HVAC died a tragic death so I called Powers and Gregory hoping for repair. But sadly that was…read morenot to be, it needed to be replaced, for the 3rd time in 30 years. Rodney Powers came out to talk to me and quote me some prices for a replacement. He called me back the same day to tell me the unit was ordered and when they would start the work. His crew was excellent and very courteous. They went above and beyond anything I experienced the 2 previous times I had to do this. Not only did they install the unit but they also replaced all my duct work and installed a new larger return. Rodney explained the existing return was too small and was most likely the reason my previous units died so soon. They suffocated from lack of ventilation. Neither of the previous companies even checked the return or duct work. It took 3-1/2 days to complete the extensive work. I wish I could give this company 10 stars. I will never use any other company. My old units ran all day trying to heat or cool my home. This new unit runs a few minutes and accomplishes the goal. I can only imagine how much money I've thrown away on wasted electricity over the years. There is much more to the story and I could go on and on, I can not say enough good about this company. If you have any heating and air needs, don't waste your time or money on any other company. Powers and Gregory is the one to call, trust me you will not be disappointed.

I have always received outstanding service from Powers & Gregory. Rodney Powers is very thorough…read moreand a personable, straight shooter when he gives an assessment of your HVAC situation. I have never found them to be anything other than honest, fair, courteous and professional. Scott B.

To be called "rescue" is a lie when you can't fit in an appointment within 48hrs with 95+ degree…read moretemperatures.

First time to use this company. Everyone from Brooke at the office, to Chris and Jay (technicians),…read morewere very helpful and professional. They spent an hour and a half inspecting our units- crawling into the attic space and under the house. (Tiny areas.) Very pleased!

Service tech (who was genuinely a nice younger man) came and went above and beyond what I…read moreexpected!!! He was knowledgeable, friendly, and very communicative about what the issue with my HVAC system. It's great that I found a LOCAL and qualified company. They are on my go-to list for heating and AC!! Support local businesses if you can, especially if they're customer service oriented. Highly recommend!!

Excellent customer service. An honest tradesman. We have used him several times with good results.read more

Insurance paid for replacement of the toilet. I upgraded to a tall one and paid the difference. It…read moreis a ProFlo. It would run after flushing unless you fiddled with the handle, and the flush itself is incomplete. I finally called Cunningham and was told that could not be as they had sold 1000 of these and had no problems. The person I spoke to was extremely rude. I asked if he was calling me a liar, and he quickly said no. He told me he would contact the installer and get back to me. One week later, I called again, and he was rude and said he was going to call me, so why was I calling? He talked to the installer and was told that there was not a new tank on his truck. He would get back to me. He did not. I called again that same week and got the same rude person. I was told that they could be there the day I called. As they had not called, I had plans for that day and could not have them. He then said it would be late the next week. The following Thursday, I called, and he said that he was going to call me, and the installer would be there on Friday. No notice whatsoever. I said that his customer service was not very good. He said, and I quote, "We are too busy". So the installer comes and asks me if I am having problems with the toilet. I said yes and explained. He said it can't be, as they had installed 1000. I said yes, I heard that, but this one does not work. He replaced reluctantly. This was possibly the worst company that I have ever done business. Do Not do business with them. Can't give a Zero or a negative or they would have got one.

James came out and fixed my refrigerator. The freezer side stopped working and started clicking. He…read moretold me if it's clicking he can fix it. THAT HE DID!! James saved my groceries and fixed my refrigerator. Plus they offer a 1 year warranty. I highly recommend!