DO NOT TAKE YOUR CAR HERE! Paul is very rude and unprofessional. I needed a motor replacement for a…read morerear window. After paying almost $900 it still didn't work. I took it back & when I picked it up the window still didn't work. Paul said he could refer me to the dealership. What are you a Dr and I need a referral? Then he tells me "have you heard how your car runs"? Of course I have, I drive every day. That's not the point. You were paid to repair a window & you didn't

Car was fixed as agreed. However, the front desk person and owner seemed suspicious of us...which…read morewas disconcerting. My momma wanted to pay with a check. She's a Vietnam veteran with CPTSD who rarely leaves the house. They wanted her to come down physically and swipe her card, which was just not realistic. They would not work with us on it and even hesitated to accept my partner's check card for some odd reason. Just because we are weird looking doesn't mean we are trying to get one over on anyone. We are honest people and expect to be treated as such, especially when spending 1600.00. I get that checks are going the way of the dinosaurs, and respect that any company can set their own policies and how they are enforced. All of that to say, seems to be a quality repair, but wouldn't go back because of the customer service.

Raul is a complete professional and a great person! I needed to have an A/C compressor replaced in…read moremy car. He presented multiple options for me as budget was a concern. We reached an agreement and when I dropped my car off for service, he drove me home! Then, when work was done, he brought my car to me. He's a great mechanic and the work done was immaculate, but, he's also friendly and down to Earth. I cannot recommend him enough!

I wish I could office an even better rating. Mr. Velasquez was 100% honest, fast, and helpful. I am…read morenew to Auburn, GA, and my car didn't start. This happened in late July 2021. It was stuck on my driveway. I had a really hard time getting a tow, even trying AAA and insurance, because there's just not a ton going on in this area--especially on a Sunday. Mr. Velasquez personally offered to stop by my place and diagnose the car, and he helped me to secure a tow at a great price. His tow truck person came within 30 mins! I had waited 6 hours the day before, and no one came. He was able to fix the car within 24 hours. My starter and battery were not working. He gave me updates every step of the way. The job cost less than $700 for parts, warranty, and labor. He's truly a life saver, and my fix was super affordable. When I was getting ready to pick up the car, I couldn't get a ride, and he picked me up and I returned him to the shop. I couldn't ask for better service. He will be my go to from now on while I am in this area. Highly recommend!

DO NOT TRUST THIS MAN. This wasn't just a failed job--this was a straight-up scam…read more My boyfriend brought his truck to Mat's Automotive & Performance in early December 2024 for an LS swap and I watched the disaster unfold firsthand. Mat was paid $1,500 up front--not for work, but because he said he needed the money to buy Christmas presents for his family. The remaining $1,000 was to be paid once the job was completed. The work was never started. Not even touched. For the next 8 months, Mat fed us excuse after excuse, lie after lie. No updates, no photos, no proof. He claimed work was being done while doing nothing at all. In July 2025, we found the truck dumped in the street. Illegally parked. The motor we provided was still sitting in the bed--no work had been done at all. Mat had packed up, shut the business down and moved to Florida in the middle of the night without a word. He didn't just abandon the job--he abandoned the entire business. And what was left behind? * Expensive parts thrown away * Components on the motor broken * Gear column damaged * Zero actual work done This wasn't bad service. This was calculated theft. Mat strung us along, lied for months, destroyed thousands in parts and then ran away to another state. He closed the shop--not because he was held accountable--but to avoid accountability altogether. If you're wondering why this business is closed--this is why. He didn't go out of business. He ran from it. Don't fall for this man's lies. Don't trust his name in any form, in any future ventures. This wasn't just unethical--it was malicious. Mat's Automotive & Performance is closed and it should stay that way.

Mat was amazing.!! My jeep was fixed in no time. He was professional and proficient!! He knew…read moreexactly.what was wrong !! Thanks Mat!!!

Jeep 2017 JKU transmission replacement in 2024 was successful and relatively quick, taking only a…read morefew days. Compared prices and they seemed to scale with other local shops. It's been 8 months since the replacement and it's still running great. Thanks y'all.

The auto service dept is very substandard and unprofessional, I had front end work done to my…read moreTruck. The steering wheel was turning to the right while applying break. They called and said my rack and pinion needs to be replaced and all ball joints needs to be replaced I went ahead and got that done, it cost me over $1000 after 2000 miles the problem has returned and happens sporadically. I took it back they say it is because of my tires. They refuse to do a deep investigation and say there is nothing wrong. Please stay away from them if you value your time and money.

Recently moved to Winder some looking for a new automotive maintenance place to keep up my cars so…read morelooked for references in Hensley was highly recommended so came here. I drive a Mercedes which is hard to service but both Mercedes dealers have proven not to be honest" me $10-$20,000 for anything I take in there so I find local service locations with a certified Mercedes tech and these guys did a great job at 1/3 the price I was quoted at fire stone in flowery branch. A place I just spent $3000 I knew air conditioning and brakes then would not get back to me to give me a tuneup and change the oil... Firestone told me my son could do it for cheaper! Ainsley found another problem I will have to fix that the other two previous service companies missed which I don't know how having so much work done the last year but they gave me a tuneup changed the oil and filter in a few hours and did a great job!! Clean place, professional, I felt like they were honest and upfront and I got a good value so I highly recommend!! I love spending $800 less to get more!!

The orices are ridiculous Quoted 290 for a transmission oil…read morechange. The dealer charges 220.

Did a great job on my daughter's car! Quick and courteous service. Thank you so much for all the…read morehelp. PTL

Update: I reached…read moreback out to them and got to talking to Justin (he's normally the one who I deal with). He immediately got me in for another appointment and made it his personal mission to diagnose my ac again. He even went as far as getting the team to take the system apart piece by piece and was able to solve the mystery on why my Freon was leaking and found that yes in fact I had zero Freon in the car (as I Suspected last week). He contacted me numerous times throughout the day to keep me updated. We're both hoping this is time we figured out the solution but he also schedule me in for another follow up in a couple weeks to ensure what we thought was the fix is really the fix and to make sure no additional leaking happens. Very please to say I didn't have to dump the establishment as I was very fond of them prior to this last visit. Thank you for going the extra mile to fix a bad experience.

Michael came out and he was early. Very nice. My car has its own issues and worked through each one…read moreof them, kept me in the loop the whole time. Got everything fixed on my car and it sounds so much better. The pricing and service were great. I recommend them and will use them in the future. Thanks guys!!

You won't go wrong trusting your repair to Trinity Mobile Mechanics! Joshua was all that I hoped…read morefor: courteous, highly knowledgeable, on time for the appointment, and he efficiently took care of installing my new brake pads and spark plugs. And the cost was considerably less than at the big repair shop. I wanted to learn more about the repairs, and he was happy to explain while I watched. My brakes are working smoothly and I just couldn't be happier!

Great experience! The staff were friendly and, more importantly, honest! They took the time to…read moreclearly explain what my car actually needed without trying to upsell anything unnecessary, which I really appreciated. I took my car in for new breaks. We were so impressed with their speed, honesty, and prices that a week later, we took in my husband's truck as his AC was not working. They were able to diagnose the issue quickly, order the part, and have everything fixed within 36 hours. The turnaround time was impressive and the pricing felt fair for the work that was done. Plus, the owner's wife sells adorable handmade children's clothing in the lobby, also for a fair price! I'll definitely be coming back and would highly recommend them to anyone looking for honest auto repair service!

Great customer service and price. They went up and beyond to make sure we were taken care ofread more

No need to look anywhere else! The team at Joey Watkins is the absolute best! The moment you walk…read morein, you feel welcomed. They didn't try to push any services on me that I didn't request. Walked in for an oil change. Price was super fair & they got me in and out of there relatively quickly. Will definitely be getting my vehicle serviced here from now on!

Wonderful customer service and they have never tried to over sell services I don't need. As a…read moresingle woman, I have no hesitations about Joey Watkins working on my car.