I went inside Guitar Center for the first time. I have driven by them many times in North…read moreArlington. I never stopped before because I do not play any instruments. We stopped by to get a gift card for Christmas. I am glad I went inside the store was fun just to look around. Guitar Center has much more than guitars. If you want a guitar, they have new or used guitars electric or acoustic. All price range and name brands. Plus, they have different rooms with drums, synthesizer, speakers, and part and accessories. Service was good store was big plenty of stuff. This is a fun store to look around maybe it will inspire you to learn to play.

We came here to return a guitar bought online and purchase a different one. The customer service…read morewas excellent, even with how busy the store was. Edwin went above and beyond to ensure we were able to play various guitar options in stock and choose the best one. We had a very good experience. Highly recommend.

Only been here once so far, but the whole store is awesome. Got a nice acoustic guitar for a good…read moreprice, and the employee helped me get the right stuff for the guitar.

I went to the Zakk Wylde meet and greet in September. First off, let me say that Zakk is a great…read moreguy, super sweet. What was not appreciated was the lack of clear communication and forethought on the part of Guitar Center. The registration for the meet and greet was a joke, it didn't secure you anything, was labeled a class and later we were told it was just a photo and sign appearance. Then when we got there, parking was not adequate, and we were only told after standing in line for two hours that they were going to do photos first and then form another line for signings after all the photos were taken. Oh and even though we were told he would sign personal items we were later told he would not be doing that. And they were sold out of his gear. I get that the idea was to get as many people through as fast as possible, but not cool, Guitar Center.

We have been renting our son's instrument from Brook Mays for about two years. During those two…read moreyears we've had to exchange his instrument for a larger size a couple of times due to his growth.The service we have received has always been great! There is always someone welcoming us when we walk in the store, and they are always knowledgeable about the rental exchange process. If the instrument we needed was unavailable in the Arlington store, they would get one in quickly and keep us informed during the wait (usually about a week). Recently, we had the misfortune of his viola being taken and had to call for a replacement. Since we had the rental insurance in place, this process was as simple as the exchanges we had done previously. However, this time, the store manager went out of his way to drive across DFW to pick up the instrument we needed so that our son didn't have to miss a full week of rehearsal and practice time. Wow!! We were blown away, we had offered to make the drive if they were able to find one in the area, but Steve took customer service to the next level to help us out!

The absolute worst customer service I've ever received. I Was sold the wrong string for my…read moredaughter's cello due to the store mislabeling the package. The lady working was rude and argumentative. The package was not even opened and she could see the sales history in her computer. She finally agreed to exchange it for a string she said should work as this was "partially" their mistake. I was then charged $5 more dollars because the one that should work was apparently more expensive. It gets better...... the package on the one we paid the additional amount for was opened and had a higher price tag over the lower one. They lost a customer today!!!

I have been working with the Buraks for almost a decade. They have always produced quality work and…read moreprovided excellent customer service. I worked with Nicholas a few weeks ago because my cello was in dire need of repairs. I got my bridge, soundpost, and strings replaced, as well as a seam repair, for a very fair price. Nick was communicative the whole process. Edward (my cello) came back as good as new. My previous cello was made by their luthier, and it is still in excellent condition. I am very fond of that instrument. I trust Wayne Burak and Associates with my repairs, upkeep, and everything else associated with my instruments. I highly recommend them to anyone.

I was extremely impressed by my experience. It's my experience that if a violin shop doesn't ask…read morequestions about your level of playing, your preference in tone, your budget and so forth, it's not worth a visit. Burak asked all the right questions, brought violins specifically for the preferences I shared. I had his undivided attention for an hour while we went through an impressive number of violins...at least a dozen. He didn't pressure me. He gave me honesty and the freedom to pick an instrument that I enjoyed. He discounted a new case and even offered a free rehair for my bow. Amazing service. A kind man. Tremendous selection. He remembers your name; he makes sure he has your best interest in the center of the sale. I live quite some distance from their shop, but they have a very happy customer.

its not easy finding a good banjo teacher, very few even exist around dallas. i was taught a few…read moresongs by my grandad when i was a kid. i have been taught 3 finger style and how to read tab. i have only had a few lessons so far with jim but i am impressed. jim is a pro musician who has played with lyle lovett, robert earl keen and the front porch boys and other known groups around texas. he is a bluegrass teacher/player primarily but i told him i wanted to learn to play like my grandad, which was 2 finger Appalachin picking and frailing. luckily i have a cd made from a '60s recording of my grandad. jim didnt hesitate. and he was good at it right off the bat trying to figure out what strings/frets my grandad was playing at such a fast speed with varying styles in one single song. and showed me a cool frailing style that, once you get the hang of it, is easier for me than the "standard" frailing technique. he took the 24 song cd and is listening to and tabbing the old songs just the way my grandad played them. we are doing this bc alot of these old songs werent published but rather passed down from former slaves that were still alive around the turn of the century when my grandad was a young boy and i didnt want that work to disappear. he doesnt waste time talking like alot of teachers do, gets to right to it after a quick hello. also he can do lessons via skype which can be really helpful to those with busy schedules. give him a shot, he's good

From the owner: Bluegrass music instruction from Jim Penson, a 50 year veteran of bluegrass music - banjo, guitar,…read moremandolin, dobro, singing. Instrument setup and repair.

Friendly staff and they really know their stuff. Good prices and a cool little shop.read more

This clean little guitar shoppe in the cool old downtown district is a nice breath of fresh air…read morefrom the Walmart-ish world of Guitar Center & their stereotypical, too-hip-to-help staff members. There's an extremely knowledgeable & friendly owner by the name of Art that makes you feel immediately welcome. Prices are very fair & he's able to quickly order & obtain anything that may not currently be in stock. He's also willing to match or beat the corporate rock rates. Support your local independent businesses & especially in this case, you'll arrive & depart with a perma-grin of healthier karma. \m/ \m/

You wanna know who has 2 thumbs, a JBL EON 518s sub, MX61 synthesizer, a TC Helicon triple delay,…read moreBOSS RC-50 looping station AND a partridge in a pear tree? THIS GUY! You ever ask yourself, "self, who rocks the party that rocks the body?" THIS GUY! You ever wonder if party rock is truly gonna be in the house tonight? Are you ever worried you don't know how to wave your hands in the air and wave em like you just don't care? Look no further than the one and only Dan Quinn Band! But don't be fooled, this isn't some half dozen jabronis on the stage. This is just one gifted man up there known as the Dan Quinn Band! From spunky vocals, to radical beats, to sexy strumming six strings, Dan does it all. He'll drink that bottle of Hennessey you have on your shelf, so just let him introduce himself!

From the owner: Based in the Dallas/Fort Worth area, Dan Quinn has been entertaining the masses for many years with…read morehis popular, modern-day "one man band". Dan has grown from playing fraternity parties, coffee houses, and dive bars, to engagement parties, rehearsal dinners, weddings, backyard crawfish boils, top-rated restaurants, high-end social events, and even corporate events at huge venues that include AT&T Stadium, the American Airlines Center, The House of Blues, and Gilley's in Dallas. Dan goes beyond being "a guy with an acoustic guitar" to incorporate live beats, effects, keys, and percussion into his performances, building a unique sound that can be tailored to fit any event from background at a cocktail hour, to commanding sing-alongs and dancing at massive parties and events. He performs arrangements of popular songs that all generations can enjoy- from classic rock to modern rock to the latest pop and dance hits that were just released on KISS FM last week. He even sprinkles in some hip-hop and Texas country, takes as many requests as he can, and tailors each performance to the audience on hand. With many years of professional performance experience, Dan provides a highly reliable, top-quality entertainment service, complete with sound and lighting, that is professionally tailored for each specific event. Contact him directly to discuss a live performance at your next event, whether big or small!