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    Ryan Patrick E Jr MD

    5.0 (1 review)

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    12 years ago

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    Optum - Founders

    Optum - Founders

    (14 reviews)

    Ever since The Everett Clinic was taken over by Optum, it's been a steady and disappointing decline…read morein care. Amazing Dr's and caregivers have left. Insurance coverage is now questionable? Trying to find new GP's is an absolute PITA because either no one is taking new patients or the wait time is inexcusably long. Absolutely ridiculous when it comes to patients care!!!

    while their doctors might be decent their customer service staff and scheduling department are…read moreawful. They schedule my husband's colonoscopy and two days before called to let us know that our insurance hadn't approved it yet. Turns out they hadn't sent the paperwork to the insurance. My husband had already stated the protocol and then had to do it a second time a few weeks later when we were able to get the insurance stuff all worked out. Tried to schedule a follow up, they set it and then a few days before said we had to reschedule. rescheduled and then they didn't send the virtual link to his phone like they said they would so he was late to the chat. They called and told him it was all his fault. understandable he got upset. A few days later the manger Hailee called him claiming to see how his experience is going with them. (All these calls to him are after numerous requests that all scheduling and questions come to me as my husband works 12 hr shifts driving dump trucks and needs his full focus on the road.) understandably his experience has not been well and he told her so. my husband being in the trucking world uses a lot of colorful language when upset. They are know refusing to see him even though there office is the one who keeps causing the issues. Highly recommend finding a different office to go to as this clinic has no customer service skills or common sense.

    Ryan Patrick E Jr MD - cardiology - Updated May 2026

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