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    Rxo

    1.9 (55 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Rxo

    Shipping centers

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    This center was assigned as the servicer for the delivery of the most expensive piece of furniture that I've ever purchased. This piece was special ordered and made for our dream home. Communication from this facility to the shipper was non existent and absolutely terrible. The facility lost the entire table for over a week, and notified me several times that my delivery was scheduled, but never arrived. This process went on for over a month. I purchased assembly with delivery, which was clearly displayed on the tracking and delivery slip. The delivery team had some kind of chip on their shoulders, and were incredibly rude. The primary package had pretty significant damage to the container- ironically a massive gash near the fragile label on the box... I saw it and was very concerned, but figured when they assembled it, we could check for damage- unfortunately when they got it to the room, they asked me where I wanted the box- I said, well since you're assembling it, it doesn't really matter. The guy looked at me, pissed off for some reason and told me they don't assemble ever. I mentioned it was on the slip, and even showed him, and clearly has never dealt with a customer- because he acted like an absolute fool, and kept ignoring the slip. I said that with the box damaged, and not being assembled, I'd have to refuse it... without discussing any options or skipping a beat, he marked it as refused, got upset because they had to move the package out, and stopped speaking with me. The shipper worked to try to check damage, and after a week was able to confirm the damage was only to the exterior box. I then received another notification for delivery- on a day I already had plans, so I canceled my plans to ensure I was there for delivery... they never showed up! I tried so hard to communicate with this company and get the custom furniture we really really wanted- yet this company payed no mind to delivery expectations. I ended up having to cancel the delivery all together, and shipping the piece back due to needing a dining table - one that I was able to get delivered and assembled in a matter of a week and a half. Good luck if this shipper is selected for you, my experience was atrocious.

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    4 years ago

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    Bryan B.

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    4 years ago

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    Bryan B.

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    7 years ago

    Delivery of my very heavy treadmill. Very quick and nice guys. Called and confirm time was right on time

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    Bryan B.

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    4 years ago

    Super nice delivery guys, they respected my home and my time. They were a day late but overall happy with XPO.

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    Page 2 of 2

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    Review Highlights - Rxo

    Great communication over texts and emails and the delivery guys were awesome!

    Mentioned in 3 reviews

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    Rxo - shipping_centers - Updated May 2026

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