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Overall RV - Mobile RV Repair, Service, and Parts

Overall RV

(34 reviews)

unfortunately, I am still having a bad experience, I have already paid in full for the job and…read morestill have not had my job completed started in March and now I am able to get in touch with anybody. they still owe me about 1200 worth of work. what seemed like a great idea and help a small business owner , has turned into a nightmare. Overall stated they were going through some issues, and i have been more than patient. the most professional thing to do would be to answer the phone and discuss

I just saved a trip to Elkhart!!…read more We live in a Thor Palazzo RV full time. We've been stranded multiple times because we couldn't get our right (kitchen) slide to retract. We discussed this with Thor and they suggested we come back to the factory to get it addressed. We couldn't decide if it was alignment our the controller. With winter, we opted to deal with it until spring. Over the past 4 weeks, we were again stranded 3 times. The first time, Thor service gave us a tip on reversing the wiring at the controller (under the right side bay). That worked and got us on the road. The next stop had the same issue and again we were stranded. A local mechanic showed me a process to override the controller and again got us on the road. We recently hit Denver for two weeks so I began looking for a way to get it fixed. After three calls to Lazy Days RV which were never returned, I talked to a Overall RV. They were helping me with a frozen valve in the water bay. Turns out the tech was the owner...he and his partner did slide alignments at Camping World for years. They looked at my slide and measured the alignment. I was off by more the 1 1/2 inches, top to bottom putting a strain on the motors and the controller. They gave me an estimate to fix it on site. The cost to drive to Elkhart IN along with continued frustration made my decision easy... two hours later, they aligned the slide, checked the controller and motors, lubbedd the tracks, checked the rollers and tested the slide at least 8 times. They ended their appointment by telling me they reduced my expense by $200! Because only one end of the slide was off track, their labor was less... Oh and they did this work on New Year's Day! A huge shout out to Overall RV Service in Denver CO. They walked me through every step of the process so I would understand what they were doing and how I could keep up with maintenance going forward. They never said a negative word about Thor or the Palazzo and demonstrated a strong knowledge of the rig and systems. Awesome job and keeps us on the road! We love our Palazzo. There are things I can and cannot do on my own. When we find a good technician and honest business, we do our best to let the folks know. If in this area and need help, give them a call... I'm back on the road tomorrow!! Happy New Year!

RVER - rvrepair - Updated May 2026

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