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Ruthanns Bridal

5.0 (1 review)

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16 years ago

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Gerri Bridal Shop - Second try on before making my final decision

Gerri Bridal Shop

2.9(15 reviews)
35.6 mi
•$$

I don't know where to begin. I ordered a bridesmaid dress in February 2020 for my sisters wedding…read more I paid for the dress in full with express shipping and was reassured several times that it would arrive in time. I started calling in July for updates on the dress and my concerns were brushed aside and I was told by several people that the dress was in the store they "just had to locate it". Three weeks before the wedding they told me the dress did not exist -- they had never even ordered it. I have been calling and messaging them constantly since then for a refund but cannot get through to anyone. This is by far the WORST dress shop. DO NOT go here.

To summarize this lengthy review: If the customer service matched how nice the shop is and the…read morequality and selection of dresses, it would put every other shop out of business. But it failed miserably on customer service and I would recommend steering clear; so fear not, other NEPA bridal shops. We arrived 5 minutes before our scheduled appointment to a full shop and no one even acknowledging our presence. A woman there who called a head to pick up a dress still had to wait 20 minutes for them to find it. Then, in the downstairs fitting area, there was a group of 10 (grandparents, parents, etc.) there to watch two little girls try on a flower girl dress. But once they were done, they did not move and no one asked them too. There is nothing more uncomfortable than trying on dresses in front of strange men STARING at you. Not to mention, we couldn't even get close to the mirror. So we finally get to the bridal appointment nearly 40 minutes later than was scheduled because the previous bride tried on too many dresses. Um, hello, that's when you tell her to come back, because then our appointment was cut short! Instead of jumping right in, she ran outside to smoke a cigarette, and reeked of them throughout the appointment. Once the dress try on started, it was fine, but we just couldn't get over the initial issues and decided that if there was a dress there that was "the" dress, we would not be buying through Gerri's. If our experience there, and overhearing of others is any indication, it would not be a smooth process.

Nancy's Bridal - Dress I found four days before my wedding.

Nancy's Bridal

4.7(6 reviews)
55.2 mi

First of all, Nancy is amazing!!…read more I am from out of state and was in need of a bridal gown. I had four days to find one for my wedding day. My original dress was not working out. I walked in and told Nancy my dilemma. She was quick to start pulling dresses for me to try on. Nancy was very attentive and accommodating. She listened when I told her what type of dress I wanted. I was thankful to be able to find a beautiful dress right off of the rack. For being a floor sample, all of the beading was intact and did not need to be dry cleaned. Lucky for me it did not need alterations, although I needed it bustled. Nancy was able to have my dress ready the morning of my wedding. She did a wonderful job. I found a dress that I felt beautiful in. And the bustle she did looked so elegant. Nancy is a life saver!! If I ever need anything when I'm the area, I would use her.

Nancy was incredible. I messaged her via facebook for her hours b/c it was a holiday weekend and…read moreshe responded shortly after, which was so appreciated. I went in with my sisters and mom and she was so attentive in such a warm and friendly fashion. I really appreciated her policy that you need to go away for a little bit and think about the dresses you've tried on before making any commitment. The selection of dresses were beautiful and a wide range of styles. Nancy herself was so welcoming and I felt very comfortable with her and the store.

Photos
Nancy's Bridal - Miley Phelps little miss Jr bridesmaid 2016

Miley Phelps little miss Jr bridesmaid 2016

Nancy's Bridal - Dress I found four days before my wedding.

Dress I found four days before my wedding.

Nancy's Bridal

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Ruthanns Bridal - bridal - Updated May 2026

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