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    Rusty's Auto Sales & Service

    3.3 (3 reviews)
    Closed Closed

    Services - Rusty's Auto Sales & Service

    Auto maintenance

    Oil changes

    Auto repairs

    3 More Services

    Auto engine repair

    Auto steering and suspension repair

    Routine automotive maintenance

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    Recommended Reviews - Rusty's Auto Sales & Service

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    3 years ago

    Reliable and helpful! Always take my car to Rusty's and also naught my car from Rusty's!

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    6 years ago

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    CarMax

    CarMax

    (48 reviews)

    I was in search of a Toyota Highlander Platinum with low miles and found one at a CarMax in…read moreIllinois. After doing my own research on the vehicle, I paid $199 to have it shipped here. The vehicle arrived on time, and I was notified it was ready to test drive. My sales rep was Andrew Nyongi and I can't say enough great things about that young man. He was responsive, caring, thorough, and just a joy to do business with. We test drove the car and it was perfection! A few days later, we arrived to purchase it. The whole process took less than 30 minutes. Best car buying experience we have EVER had! Based on this interaction, I would not hesitate one bit to purchase another vehicle here. The car drives like a dream and we cannot wait to take it on a nice long road trip. I will try to update this review every so often to inform of any issues, or hopefully, no issues at all.

    If you value your time, please don't waste it with this store. I made an appointment to test drive…read morea car, and even arrived 5 minutes early. The sales associate that helped me when my partner and I first walked in was very friendly. They confirmed my appointment and instructed me to sit down and someone would be with me in (this is important), NO TIME at all. My partner and I sat down and I looked around the store, envisioning a great experience. The entire building was clean, well staffed, and bright. I noticed most employees sitting at their desks or speaking to one another, so I thought 'wow, maybe I'll be helped right away!' Oh, how silly this assumption of mine was. Fast forward FORTY MINUTES LATER, several other customers are waiting while employees are chilling in the break room and chatting with each other at their desks. One customer is being helped by another sales associate. Let me remind you, this is 6:30 p.m. on a Thursday night. We ended up leaving at about 6:40 p.m. Why make an appointment when you have to wait nearly an hour to be helped? I'm usually not an unreasonable person. I'm not a Karen, and I understand employees should be allowed downtime. But it's just so frustrating to have to wait for that long when you see the store virtually empty, and you made an appointment.

    Highway 5 Auto Sales - Screen shot of the "photos" Ben lies & states he NEVER recieved!

    Highway 5 Auto Sales

    (1 review)

    I traded my 2012 car in for one of their 1971 cars. We sent pictures which SHOWS the paint job…read moreflaws as it's peeling in a few places otherwise in PERFECT condition all around. We asked, are you still interested? He said YES. It has a clean & clear title & under 85,000 miles. It has a bunch of specs it comes with & the original window sticker. A mechanically PERFECT car! I have SCREEN shots of the conversation. The owner now claims roughly 2 HOURS after we left the lot that we scammed him. We asked the guy he had show up for him BEFORE we even walked over (& drove onto) the car lot, would you like to come & look at the car & test drive it before we start talking to make sure you truly are wanting this vehicle. He said no. 5 more times we tried to get him to look at it & he refused stating no boss said do this so lets go. He had plenty of chances while charging the battery to the car we were there to get but didn't bother to come near the car. Even while we took the plates off, he walked over by it to grab something but didn't pay the car any attention. He claims we spray painted the car which I have PICTURES that prove it has NEVER been spray painted! He contacted us demanding we return HIS vehicle & stated we were 100% dishonest. Nothing we told him or showed him was a lie. This car is worth the $16,000 as said, we have picture proof of value by Kelley Blue Book themselves as I had it checked to see what it is worth. They got a $16,000 for a $10,000 car. They made odd with the better deal. Do NOT go to them. The listing they had for this car is NO where near what is ture about it. We had our mechanic look it over it's missing parts! It can NOT be used for heat or air! It's doesn't have them in it for these to work. It says the interior is great, yet BOTH doors on the inside need FULLY replaced. So who scammed who? They are terrible people to deal with, disrespectful, & liars! We are keeping this car as we wanted a project car & oh boy howdy is it ever. It barely made it to the gas station across the street as it was BONE DRY - took $115 to fill it, when you'd think it'd have maybe 1/4 in it go go anywhere. I do NOT reccommend anyone come here. They have a 1956 chevy listed for $20,000 yet the photos were edited to make it look nicer than it really is, they car in person is trash & is FULL of scratches unlike the photos online! BE WARY & WARNED if you look at their lot! Nothing is as they claim! Also he waited 2 hours to contact us beimg unpeofessional & cursing at us. Stating things that didn't happen (again I have proof). I can't poat photos here but You can find them on fb! So he has decided to lie & post these lies on his Fb page for this car lot. I confronted him & he got mad, so I posted a review there aside from google. He states he NEVER seen any photos of our car & that we lied & pulled a fast one over on him. I screen shot all convo! Everytime I posted proof he was a liar not me, he deleted it. He endes up blocking me for continuing to post photos of all screen shots on both his main personal page & the work page. I posted the messages on my own FB... I also took screen shots of more lies he was trying to pull which pissed him off more. He is SCUM! NO ONE on my end lied or was dishonest I can show proof all day long, do NOT buy from here!!!!!

    From the owner: Family Owned and Operated, Classic Cars. read more

    Rusty's Auto Sales & Service - autorepair - Updated May 2026

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