I was charged $215 for black roots that were maybe an inch grown. Their website shows that it…read moreshould have been $65 less so I was obviously overcharged. Then, I find a spot that was missed at the root. I needed a place that I could go to regularly for my roots and trims but this just convinced me to buy the salon quality and do it at home. It's black. Wild part is, she has black hair too so I thought she'd be good at it. Not $245 good (with tip bc I always tip).

Jessica was so nice and she did a great job on my hair! Definitely going back! It was a fun place…read morewith music and a good vibe.

Hair extensions with Mel (owner). This has been a great experience. She has given me such "hair…read morejoy" for over 3 years with extensions. They look natural, stay put, and it's fun to try different cuts with them too. If you want a full head of healthy hair that looks gorgeous, go see Mel.

Hello, I wanted to share my amazing experience with Studio M Beauty and their hairstylist Nicole P…read more I came in with dark brown hair with a hint of red and wanted a balayage. Somehow in 1 session Nicole was able to create the most beautiful blonde that I constantly am getting complimented on. It's definitely the happiest I've ever been with my hair. I'm including my before picture and my after. You'll notice my hair is very long and my hair is still so healthy that I didn't have to even trim it which is so impressive especially going blonde! I will continue to come back to Nicole for all my touch ups. Highly recommend Nicole :-)

Cyndie is wonderful. she has been doing my hair for a couple years. she is great at doing my hair…read more My blonde is always fresh looking and never needs to be toned in between appointments . I highly recommend coming to this salon. Great atmosphere and everyone is so friendly.

We called on a Tuesday to see if they had any availability for that day. Sherry had an appointment…read moreat 3:30. So we came in and showed her what we wanted and we were in and out of there quickly. Thanks Sherry!

This place is great! I had my second haircut with Kelsey today and once again I look fabulous. I…read morealso had my hair washed by Kylie and she nearly put me to sleep! I've noticed both times now that a lot of other girls in there are getting extensions (that look amazing, btw) and full dye jobs, and everyone seems to be happy and looking great. I'm not a hair girlie but I've had enough basement bleach jobs to know that it's better to pay and leave it to the professionals. Max & Ro has professionals and I'll never go back to the basement again! 10/10 highly recommend.

Went in to get my roots done and a cut and ended up being told I needed to leave because I was ill…read more When I arrived I was offered a water and sat in the chair. I was asked what I wanted done. After explaining the stylist cut one side of my bangs and put 2ish foils in my hair at this point I asked to use the restroom because I felt unwell all of a sudden. I was only in there for about 5 minutes. Enough time to allow the unwell feeling to pass. When coming out of the restroom all the hair stylists were gathered at the front desk talking until they saw me and got very quiet. I felt intimidated and that it was very rude. Quite unprofessional if you ask me. At this point my hair stylist came up to me and said she wasn't going to be continuing with my appointment and that I still have to pay for the all services I scheduled for. Not even asking if I was okay or felt well enough to continue. No concern or compassion for how I was feeling. It felt very cold and money hungry. I was fine and able to continue the appointment, but she already made her mind up about me and that she was going to cancel the appointment.She then rinsed my hair out and cut the rest of my bangs to make it even but my hair was still wet when I was directed to the front desk to pay for the services I ordered but, again, did not receive. She then said when I was feeling well I can come back and reschedule another appointment (which would mean paying AGAIN) Leaving with wet hair was humiliating. I have never been treated so poorly. Here's their policy (copied from their website) Cancellations - A minimum of 48 hours is required to reschedule or cancel an appointment. There is a rebooking fee if the cancellation is done within the 48 hour window. Deposits - Some services require a non refundable deposit prior to booking. Pricing - Prices are based on stylists experience and are subject to changes. Damaged or misplaced belongings - We are not responsible for items left behind or for damaged clothing/jewelry due to a salon service. A robe will be provided at your request to protect clothing. Refunds - Due to the nature of the business, we do not offer refunds on services rendered. It wasn't a cancellation. I didn't pay a deposit. What they charged me was not a "change due to the stylist's experience" I'm not asking for a refund on services rendered. The stylist chose to cancel the appointment. The stylist charged me for what I initially scheduled the appointment for and left me with wet hair. To top it off I wasn't feeling well. I then called to express my dissatisfaction with my experience in hopes that it would somehow be made right. I was told that just this once they would offer me an appointment of their choosing and that I could not be late. No grace, just this is what you get. Take it or leave it. I accepted this "oh so gracious offer" simply because I didn't want to just waste 356 dollars. Of course as I was on my way to the appointment I was held because of a car accident. I then called Max and Ro to explain the situation but because they were overbooked there wasn't room for being late. I was FIVE minutes away. Their reply? Okay we will cancel your appointment. I asked if they could get me in at another time. I was told no. That was it. That was my chance. They didn't have to help me. What hurts the most is how dismissive the experience felt. I expected to be treated with care and respect, but instead I walked out feeling unseen and taken advantage of. I hope the salon takes this feedback seriously and remembers that clients deserve to feel heard and appreciated, not dismissed and disrespected.

I don't normally write reviews, but I've just been so impressed with this salon that I had to. I've…read morebeen going here for a few years to see Blake for standard cuts and highlights, and have always been happy with the results and my experiences there. For my last appointment I was ready to do something much more fun that I have been wanting to do for years, take it shorter and do a bright fantasy color. There was a small mix up for the booking (first time ever) and there shouldn't have been enough time to get everything done, but Blake and the team (even the owner!) stepped up to make it happen and still took great care of the other clients there. They even got me out the door in time to make an appointment I had after. I have gotten so many compliments on my hair since! I love this salon and the team, and highly recommend them. P.S. I really appreciate their policies that keep the salon a relaxing experience, it's so nice to know that every time I go there it's going to be like going to a spa instead of a carnival or daycare. They are so conscientious about their clients needs, including sensory overload and/or stress reduction. I wish more businesses understood the importance of this (even if for just certain spaces or hours of operation).

I sat on this one a little while because I'm nervous to make people upset but the more I look at my…read morehair, the more upset I personally become. Anyway, the first photo is a screenshot of what I wanted. I saved for months to make this possible as a Mother's Day gift for myself after having my 3rd child and needing some self care. The second photo is what I got. I spoke up and said it was too light and looked nothing like the photo I showed them. I was told that I could've been more clear (I showed them a photo???) and that the lighting in the photo is off??? Anyway, someone more senior came to help my stylist "fix" it. The third is what I got after returning the next day for them to fix it. It's terrible. Not at all what I wanted. And that streak in the middle... ugh. Anyway. I'll be having my cousin cut my hair because after all their attempts to "fix it," my hair is so dead and tangles so easily. They destroyed my hair and made me feel worse. Yes, I couldn't told them I still didn't like it. Here's why I didn't - they charged me significantly MORE when "fixing it" because of the supplies they had to use - no acknowledgement that it came out differently than intended nor an apology.

Booked my appointment 3-days in advance in preparation for a vacation. She canceled exactly…read more2-hours before the appointment after confirming.

Duana is awesome! I call her my miracle worker. Best haircuts every time!!! Love this place,…read morefabulous atmosphere!

I've been to Cheryl's hair studio three times. All three haircut have been great. Cheryl's…read moreprofessional and an experience hairdresser. She is very busy theses days so it is harder to get an appointment.

Such a personal touch. I feel so beautiful after getting my hair done - cut and color. And waxing…read moretoo. She always makes my day and get lots of compliments at work on Monday

Kelly is my go-to gal for cutting my hair. I have very short, thin hair and she knows exactly how…read moreto cut it to make my hair look fuller and healthy. Kelly is very experienced and gracious and I highly recommend her.

I haven't been to the hair salon in\ years just happened to be at wallgreens and was maybe?? I…read morecould get my hair cut So I opened the door stepped in and the guy looked at me funny so I said walk in ??? He turned to me and said we're obviously closed !!!! Now the pink hair sign is still on as I write this and the door is still open . I had a ruff day and had no idea what time it was but obviously the sign is on and obviously the door is open so obviously, I thought they were open for business. So to the guy sweeping hair I obviously will take my money and my tip somewhere else !!!!!! Jennifer