Beautiful views and exceptional customer service. However, rooms are quite dated and have old TVs…read more Still left 4 stars because overall good experience, loved the restaurant!

Good: Nice pool, nice grounds well kept up, and decent restaurant…read more Bad: Greenbrier prices with Motel 6 level of inside maintenance. The tub didn't drain, I had to spend a half underneath nightstand and table re-arrange the power cables, which were totally screwed up. In one case there were three cable with only a two socket outlet. The WiFi was very marginal. The maid service was exceptionally poor. Beds not made, old towels picked up and new ones literally just thrown in. We have visited your lodge about seven times over the last decade to celebrate our wedding anniversary. In that time, your prices have gone way up and the quality has gone way down.

My husband and I stayed in the Beach House room at the end of January and it was the perfect winter…read moregetaway. Being so close to the lake during winter was a beautiful experience and having a warm, relaxing room to stay in was incredible. We immediately slipped into the provided robes, ran out onto the deck and opened up a bottle of wine we picked up from Firehouse Winery. After a quick cheers and a photo we got too cold and ran back inside to the warm fireplace. We sat in front of the fire sipping our wine and before we knew it, it was all gone. We called the on site restaurant to order another and a charcuterie board not realizing we were cutting it close to closing time. After thinking for a moment the person who answered the phone kindly obliged and sent over a great wine and the most beautiful charcuterie board that we promptly devoured. We ended our evening in the comfortable jacuzzi tub and then slept in the incredibly comfortable bed. The Lakehouse Inn and more specifically the beach house suite is the perfect stay if you're looking for rest, relaxation and impeccable service. We definitely enjoyed the quiet side of Geneva-On-The-Lake during the winter.

For the Spa only: We had a 10 star experience at the spa. The standouts were the absolutely…read morebreathtaking garden and our massage therapists Paul and Mike!!!! There is also a lovely little electric sauna which did the job. Be aware there are not full amenities here such as showers or other bath items, but there is a sauna shower where you can get a spritz. There is wine, champagne and cheese/charcuterie boards for purchase, and complimentary hot chocolate, coffee and orange peel infused water. Taryn the spa manager was welcoming and friendly. Weekday pricing was very reasonable. My only gripe was the peculiar sitting area, with a motley crew of decor. But that's a minor oversight for what was otherwise a perfect day. Highly recommend for anyone visiting Geneva on the lake.

Fantastic stay. After staying in a dump in Mentor that wasn't as advertised we were lucky enough to…read moresnag the last available room here and it couldn't have been any better. Easy online check-in and room key added to my phone made getting from my vehicle to the room an absolute breeze. Very clean room with all necessities and a great breakfast in the morning. Free EV charging stations was also a bonus. Definitely will be my go to place when I'm back in the Ashtabula area.

We did not have reservations and still got a great room at a great price. We felt welcomed…read moreimmediately. Staff is very friendly. Our room was a king room. Very clean and the bed slept great!! The breakfast had everything you would want...eggs, bacon, potatoes, waffles, cereal, etc. We recommend staying at Hampton Inn.

Wonderful service. Lots of restaurant options. 4 golf courses was great options for a 3 day 2 night…read morestay. Pool areas were great ambiance too. The customer service is excellent. We had a family emergency in the middle of our trip and they were more than accommodating to us about it. We will go back often and highly recommend to others!!

Check in was easy but when at the concierge desk I asked if there was anything going on the weekend…read moreI was there they stated no but in fact there was so many event going on in the resort! There was a bourbon tasting, movie night at the indoor pool and a dinner for a sorority! Also you could pay 100 in the cigar lounge to attend an event! There is no buffet for breakfast you just dine in that wasn't explained to us! We had a 150 voucher dining credit and I kept telling our servers that they never applied it to the voucher so we went to the gatsby on my birthday and spent the 150 in there! We ended up over spending because they never explain how to use the vouchers you get when you buy a package! The champagne that came with the anniversary package was nasty I wanted to exchange it for wine and they wouldn't I don't drink champagne. I think you should be able to choose if we want wine or champagne. Friday (day of birthday) it smelled like weed really heavily! It was so over baring!!! On Thursday it didn't smell like that but Friday and Saturday it was bad and it just made the experience not so good for me! I was so excited to stay here and been wanting to come and have that happen just put a bad taste in my mouth! Friday everything was loud and there was a lot of ppl everywhere! Kids screaming and running the pools were over crowded and it wasn't peaceful anymore! I stayed in my room all day on my birthday! Sad I just wanted to go home so we checked out early Saturday! I won't be back! My favorite place was the cigar lounge and the sauna only peaceful spots in the resort! Bae felt like it was over priced because of the kids and weed smoke and the young adults running around cussing and just being them! Didn't get to experience the Roman bath too many young ppl splashing around and being dum and complaining that they were cold! Our room was clean bed was comfy and pillows was comfortable! All the staff was nice except our very first server she was mean, and I didn't like her attitude. We had questions because this was our first time here at the resort and we didn't know what any of the food items were in. I don't know if she just didn't like our presence but we just ordered chicken wings, because we didn't like her attitude. And left! But 3/10 over all experience!

This is my second time having a team confrence at this hotel and it doesn't disappoint. The…read moreconfrence areas are very well kept and very high end. The food has always been great. Today I had salmon salad. It was fabulous. This place would be perfect for weddings, conferences, or just a nice little get away.

If you want a relaxing weekend this is the place to go. I've been there several times and the spa…read moreis wonderful and all the employees are great. The food at the barn is amazing too. It's well worth it.

Too good not to share what a wonderful time we had at Edinboro Lake Resort - Sunset Grill! If you…read morelive in the Edinboro/Erie/surrounding area or are looking to visit this area, I highly recommend you book a stay here for your own retreat or trip instead of a night in another chain hotel! We were looking for a 'staycation' that felt like a getaway, and that's exactly what we got! For all we knew, it felt like we had traveled hundreds of miles to a vacation destination tucked away on our own exclusive resort! Their team was great and access to the room was totally contactless. They are pet-friendly and have a # of different style cabins with varying degrees of luxury & with our cabin rental, we received free kayak/canoe rentals and also received a discount to rent a pontoon boat, which we did and would do again! P.S. you do NOT need a license to drive the boat and all life jackets (except infant) are provided! You can bring food and alc/non-alc beverages on board for everyone to enjoy, except the driver, who can still enjoy a nice mocktail. The cabins were squeaky clean and have everything you need and more, most importantly: wi-fi, TV(s), heat, and A/C! Some cabins have their own deck, picnic table, and grill, but there are MULTIPLE community fire-pits and grills scattered elsewhere throughout. Even though we did not stay in a cabin right on the water, the second row was elevated high enough to still have a lake view! BIG BONUS POINTS if you have kids, as they have a HUGE lake-side sandbox like I've never seen before and an awesome playground! Hungry? Thirsty? No problem - take a few steps and you're at the connected Sunset Grill restaurant, which has a gorgeous view and observatory, live music on some nights, and my most-favorite feature, little dining cubbies for larger groups with your OWN, personal, controllable heat lamp and fan - absolutely brilliant. (No reservations unfortunately, but they were very accommodating as we tried to seat our larger group) We will definitely be going back! (*they have video walkthroughs & way better pictures on their site FYI )

Place was dirty, dog hair everywhere. The power and water went out and the owner wouldn't answer a…read morephone call. We left a day early because of the situation, they TEXTED a day later saying we were trying to get a refund.

My husband has stayed 5 times, myself with him 3 times. It's pure MAGIC here. The grounds are…read morebeautiful! We've spent many hours on the benches discussing our future together. We are always so inspired here! We very nearly named our daughter (expecting soon) Harper to honor this wonderful house and its history (we aren't, but maybe our next one). We look forward to the clean rooms, and of course the scrumptious breakfast! The owners/caretakers are fabulous hosts. Sitting in the tower overlooking the vineyards is an experience like no other. I have the fondest memories here and we plan to return again and again for special occasions.

We chose the Polly Harper Inn Bed & Breakfast in Geneva because the charming pink house immediately…read moreappealed to us and offered a central location for our plans. The owners were very welcoming and accommodated our early arrival, greeting us kindly and making sure we could get settled in right away. The property has a nostalgic, "grandmother's house" feel. We stayed in the Robert Harper Suite, one of three units, which featured a loft that we especially enjoyed. The separate kitchen area was thoughtfully stocked with essentials like a coffee pot and refrigerator, and storage space. The four-seat dining table was a nice touch. Each room includes a hot tub for two, which had plenty of hot water throughout our stay. Breakfast was plentiful and satisfying--an assortment of fruit, pastries, muffins, fresh-baked bread, homemade granola, an fresh omelet for each guest. Sue is a good cook. It was delivered by 7:30 a.m., and guests served themselves. The dining room fits three couples, but guest rooms feature space to eat privately. During our stay, two couples who traveled together ate together, while we enjoyed breakfast privately in our suite. Housekeeping was attentive as our room was refreshed with clean towels and trash removal daily, even without requesting it. Small details stood out, like many nightlights placed in hallways and stairwells--especially helpful when going up to the loft. Many Grandma's heritage antiques, flowers and crafts of a gone by era are spread throughout the property. Only one downside; temperature control. The house was set on air conditioning, and while the days were pleasant, the evenings turned chilly (dropping below 40°F), and then it rained, bringing even more cool. The in-room fireplace heater wouldn't turn on, and unlike a hotel, the thermostat can't be adjusted per room. While we made do by layering with sweaters and pants, and using all the blanket bedding, it was chilly. It's something to keep in mind when visiting in changing to cooler Fall weather. Overall, the Polly Harper Inn offered a cozy, accommodating stay with lots of thoughtful touches. We especially appreciated the charm of the property, the attentive hosts, and the comfort of our suite. It was also quiet as we didn't hear the other guests very often. We'd stay again and thank you for the nice visit. Recommend checking them out is they are very competitive with a regular hotel room and you get so much more for your money

Love the atmosphere. Love the views and access to outdoor bars . The food is very good . I have had…read morebreakfast lunch and dinner there

If you have mobility issues beware. There are no elevators and stairs abound if you want to get to…read morethe adults only pool, the spa, and second floor rooms. Even the Atrium Restaurant has several steps to access. Be sure you ask for a room near the lobby on the first floor or you will be doing a considerable amount of walking to get to your room. And why they put two older adults in a room with DOUBLE beds is beyond me. My husband and I had to sleep in separate beds. On the plus side, the staff is friendly and helpful, the restaurants are plentiful and they don't skimp on portions. They are pet friendly. The pools were great although the number of steps kept me from the Roman Bath pool. Would I return? Maybe, but I would be asking for accommodations for my mobility issues. Only an hour from home it is an attractive draw for a mini-vacation. If you are a golfer, this place is definitely a good choice for you.

Love this place! The cottages are very clean, beds are comfortable, we have stayed in every cottage…read moreat this resort. Each one has its own character but always has everything you need. Lakeview is great for families, a romantic getaway or a girls trip. My daughter LOVES it here. Christine, Robin and Jaime always take care of her making sure she has chalk, coloring books, crayons, games, floats and sand toys. We stay here once a month in the summer! Call today to book your stay!

We stayed in Edgewater for one night while in town for a family event on Mother's Day weekend. As…read morefor the location, it was wonderful. Right on the water. The cabin is dated, and it's a lake cabin...it looks and smells like a lake cabin. The sheets were clean, although I did remake the bed to make sure they stayed tucked in. It was clean enough, but the shower leaked out the door, so towels came in handy. The kitchen seemed okay, but we didn't need to use it. Nice stove and fridge, WiFi and TV to check the Cavs and Tribe scores. No real complaints, we had a bed to sleep in, and we were kindly upgraded from the cottage behind the Pavilion to the lakeside Edgewater cottage and it was a beautiful evening. Super nice staff and so thoughtful, checking in and out was as easy as it gets. We built a fire, shared some beverages, enjoyed a beautiful sunset, the sound of the waves crashing on the breakwall and a rare glimpse of the Aurora Borealis. The advice I have is keep windows closed at night (only if not using the gas heater, of course), it got windy and stormy and the waves crashing actually got a bit too loud!