Best company to work for!…read more I had a reservation with another company and they cancelled me within 10 hours of our departure! I was desperate to find a replacement. Luckily I found Intermex and these guys were able to accommodate me within minutes. Our trip to Houston was amazing & the drivers friendly. Thanks again for making our annual trip run smooth.

From the owner: Charter bus rental, shuttle buses, corporate, sport teams, school, church, weddings, festivals,…read morefamily gatherings & any transportation needs!

Despite putting the address in the app - the driver was confused and couldn't find it. We put her…read moreon the phone with someone local and it was clear she wasn't using GPS. We had to abandon it and get another ride. They haven't issued a refund and haven't replied to my request for one.

All I can say is this service is EXPENSIVE. They quoted me $75 to go to the airport. Uber charged…read moreme $25. And Andale Ride had no one I could reach on the phone, just online. Which is like Uber but I know how Uber works. It would have been nice if someone at Andale Ride had answered the phone. Oh well, I'll stick with Uber.

Goes above and beyond. I request him each time that I need transportation. Mr. Gino is the best!read more

The driver I saw was passing on the shoulder, tailgating, crossing over double solid white lines,…read moremaking illegal lane changes, and kept cutting off other cars. Maybe a good race car driver but definitely not a good cab driver.

Great service. Safe and smooth car ride from El Paso to Marfa. I booked it easily and the driver…read morewas very kind.

It saved me from parking my car near the airport for weeks. The car and driver were nice, and it…read morewas a relaxed and smooth ride with time to spare. It felt like a bit of luxury since it was just me, but the rental cars were sold out and it's not much more depending what day. I really enjoyed it and it made a very good start to the trip so it's great to have as an option. Most of the other shuttles from Alamogordo are no longer running.

Two NO SHOWS back to back is crazy…read more My mom was AGAIN left stranded outside of the dialysis clinic. They did the same on Friday. We had to scramble to find alternative transportation. They must be running some sort of scam over there because there is no way this is run like a legitimate business. The drivers themselves are ok but the whole company is managed with absolutely no regard for the patient. Access to care / El Paso Health needs to blacklist them from their list of providers.

Helping hands is the most horrible transportation for the community who is requiring…read moretransportation. Not once not twice have they left my elderly father outside Dialysis waiting to get picked up 2 hours pass and no one picks him up. El Paso if you need transportation for your loved one please look somewhere else not Helping hands. Worst customer service and worse transportation i will definitely report this company

Excellent experience! George picked us up promptly at 3:00 AM allowing us plenty of time to catch…read moreour flight in Juarez. The day before our pick up, coordination was made to include pictures of the vehicle picking us up. Outstanding service, thank you George and Jose Luis!

I needed to schedule a last minute taxi for the next day at 3pm to pick someone up from a facility…read morein El Paso. I live in Los Angeles, so I went on Google and called 5 different taxi companies before I came across George. The rest of the companies would literally tell me call tomorrow how are you going to pay, they didn't care of the business and had zero interest in providing a service. Thank God I came across George, he was extremely professional, very easy to talk to, and literally said I trust you. I paid for the service via Zelle, very easy, which was a very reasonable price. Next day I flew to El Paso, while I was waiting for time to go by, George personally called me and said he got a call from the facility and the pickup time was moved ahead to 2pm. George moved his own schedule around to accommodate this last minute change. We had a great conversation, he was very knowledgeable, very humble, very caring. The taxi was extremely clean, very comfortable. In life we come across people we will forget in 10 minutes, I will remember George for the rest of my life. Thank you a million times for being a great human, a man of helping others in very desperate times in need and for treating people with respect. Thank you for making this process easy. I highly recommend anyone to use George and his company when in El Paso.

Did round trip with Las Cruces Shuttle. They we're on time, door step pick up and drop off. Our…read moreflight arrived early and they allowed us to board so we didn't have to wait another 1 1/2 hr in the airport. They also do personal package deliveries. I highly recommend them because taxi & Uber would have been more expensive.

Giving it 3 stars because they do arrive on time, were helpful with rescheduling when my flights…read morewere delayed, and were friendly initially (before the event below) and the lady I rode in the shuttle with insisted that she loves them. But considering the events below, I will likely not be using this service again. I prepaid for a one way shuttle. When the driver got there he said that I had not paid. So I talked with the dispatcher, who was super rude about the fact that he could not find my payment. I could not get a ride home until I paid a second time. I talked with the manager 2 days later when he was in. He found my 1st payment easily, but not the 2nd (repayment). He said he'd reimburse the second payment "if" he found the proof of it. I told him I had a receipt, but he didn't ask for it, and did not seem to interested in the proof I could offer, like my credit card statement showing the all of the charges. He just didn't seem concerned at all that they had double charged me. Yes, mistakes happen, but this company was rude about it and unapologetic, even at the management level. I'll save my money for long-term parking at the airport. That would have been much less trouble. I'm sorry to those who that is not an option for.