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    Russell Cellular - Verizon

    5.0 (1 review)
    Closed 9:30 am - 7:00 pm

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    5 years ago

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    ZAGG - North Logan

    ZAGG - North Logan

    4.0(2 reviews)
    2.9 mi

    Great customer service & fast service repairing a damaged screen . Im not from the area and this…read morewas a last minute place I found , no complaints !

    I usually go to the South Logan Zagg but I only had a 20 minutes until a doctors appt so I decided…read moreto visit the North Logan Zagg store. What a huge mistake, there were only 3 people in the store and one employee (a younger boy) when I went in ( no greeting ) as he finished up with a young man in the store he finally addressed me. I believe he said I'll be a minute and went over to a young lady who had been there when I came in which was fine since she was there before me. He checked on something going on with backing up her phone and then came back over to assist me in replacing my screen protector that I had dropped and cracked. I've never felt like more of an unwanted customer. He said it would be $12.00 and I told him I usually go to the South Logan Zagg store and they charge me $10.00. He didn't bother to explain that the price had gone up ( if that is the case ) since I last visited my regular Zagg store and he made it seem like replacing my screen protector was something he would rather not be doing with his time. I will never visit the North Logan store again. Whenever I go to the South Logan store I am always welcomed in and I am treated almost as if I am family ( on the good side ). I have never felt unwelcome at any other store except the North Logan store.

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    ZAGG - North Logan
    ZAGG - North Logan
    ZAGG - North Logan

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    Techy

    Techy

    4.0(1 review)
    2.8 mi

    Techy, located in North Logan's Walmart, replaced my iPhone 13's battery with a new one (non-OEM)…read moreand the scratched-up screen with a new one. I also received a nice screen protector. All in all, it was roughly $200. This was a great price for the service. The servicemen are very friendly and personable. They want to make the customer happy and if you are dissatisfied with anything they will fix it. When they first applied the screen protector to my phone, it was very poorly done with bubbles and all. I wasn't happy with the state of it, and free of charge they applied a new one perfectly. They will get your repair right, and if not, just tell them! The quality of repairs is definitely not Apple level and could be better (took 2 attempts to put on screen protector) but for the cost it is very fair. Scheduling with them was easy and was less than a day wait. Recommended if you frequent this Walmart.

    From the owner: At Techy North Logan, we know how vital your devices are to your life. That’s why we specialize in…read moresame-day repairs for phones, tablets, and computers, often completed in as little as 15 minutes! Our team works diligently to get your device back to you ASAP. Every repair comes with a lifetime warranty on all parts and labor, giving you peace of mind. As your all-in-one shop, we offer everything you need to protect your devices. Bundle your repair with a tempered glass screen protector and a durable case for added convenience. Experience exceptional service and quality repairs—your satisfaction is our priority. Visit us today at Techy North Logan!

    Expercom

    Expercom

    3.7(51 reviews)
    2.8 mi
    $$

    Probably the worst experience I've had in a business in many years... I tried calling several times…read moreover a couple of days always going to voicemail before I finally got a live person. I bought a new Mac mini and wanted to have it set up and the data transferred over from my old iMac. It should've been a simple process. Without getting into all the details, no one seemed to understand how to do that. There was only one person there who seemed knowledgeable, but he was never willing to come out of the back room to talk to me without a lot of insistence. After a week of supposedly working on it I was told it was just taking a lot of time to download the data. I finally talked to the person who is actually doing the transfer and she was trying to transfer 4 TB of data from my Time Machine onto the 512 GB Drive on my Mac mini ....Duh.?! When I explain to her how I thought the process should be done she argued with me and said I was wrong and should just do it myself.I went in to get my equipment and I don't know if it's the manager that I've been working with, but he hid in the back room and wouldn't come out and talk to me. I just wanted to get my equipment back and go somewhere else. He was using his Desk employees back-and-forth as messengers and they said he was just too busy to come out of the back and talk to me and he would have to text me later.. and they wouldn't give me my machine. I told them I wasn't gonna leave without my machine. The guy I had been working with just brought all the pieces out-dumped and dumped them on the counter. They didn't even bother to gather it up or box it up And they were missing the external drive . Unbelievable experience.. I felt sorry for the poor employees there they looked like deer in the headlights and definitely not well trained or customer service focused. I would highly recommend not going to Expercom in Logan for anything. It was the Customer Service experience from hell. I took my Mac mini to Aggie Tech Service Center in the Utah State student building. Chris was extremely helpful. We talked about exactly what I wanted to do and how they would do it. Chris was knowledgeable and professional And made the data transfer with a smile. And said he he didn't think he should charge me because it was so easy to do! Two Thumbs Way up for the Aggie Tech service center

    My iPhone had something wrong with the charging port. I took it in thinking they would be cracking…read moreit open and replacing the port. The employee looked at the port, took it back into the workshop, came out 1-minute later, and charged nothing. I have had them work and upgrade my Apple computers for many years. They always do a great job.

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    Expercom - Our store provides a friendly group of Apple experts who can offer you sales assistance, Apple Authorized service, & training.

    Our store provides a friendly group of Apple experts who can offer you sales assistance, Apple Authorized service, & training.

    Expercom
    Expercom

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    Verizon

    Verizon

    2.2(23 reviews)
    2.8 mi
    $$$$

    Very Disappointing Experience with Verizon…read more My wife and I switched from T-Mobile to Verizon in December 2024 because they were running a promotion offering a free iPad and Apple Watch when switching to their top plan, with the catch being a 3-year agreement. Unfortunately, this has been nothing but a headache. My wife ordered the specific watch she wanted, but it was out of stock. Verizon initially told us it would arrive in January, but it never did. After following up in February, we were told the watch was still back-ordered, and as compensation for the delay, they threw in a watch band. Then, in March, we contacted them again only to find out that the order was canceled back in January, and we would need to pay $800 for the watch, which was supposed to be free as part of the promotion. The lack of communication, the mix-up with the order, and the way we were treated left a really bad taste in our mouths. Verizon offered no resolution, and we were left feeling completely frustrated. After this experience, I wouldn't recommend Verizon to anyone. As soon as we can, we'll be switching to another company, and we plan to take our families with us.

    last Saturday me and my two sons went into Verizon to get new phones. The lady that helped us…read more,Maggie was very helpful and patient with us. One son has had issues with his phone and she spent quite a bit of time trying to correct it. This is the first time that the sales person hasn't sold us phones then tried rushing us out of the store. in the past when I've bought a phone and had issues I've been told to go to Best Buy to get the technical support I needed.

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    Verizon
    Verizon
    Verizon

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    AT&T Store

    AT&T Store

    1.0(2 reviews)
    0.5 mi

    If I could give AT&T as a whole company and this store 0 stars I would. My husband and I have been…read morewith AT&T for only 3 months and it has been the worst decision we have ever made. Gavin, the Associate working there has screwed us over and now he won't do anything to fix it. He said our first bill would be around $200. A month rolls around and it's almost $500. He "forgot" to tell us all about the start up fees. We called customer service and you think they helped us? No. We had to threaten them and tell them we would switch providers if they didn't fix it. After 3 different phone calls they finally did. We also did a trade in. I had the IPhone 8, not even a year old and my husband had the iPhone 7 Plus. We asked if we could do a trade in and get the new IPhone 10 for both of us. Gavin said that AT&T will give us gift cards of $400 to ANYWHERE and that they would send boxes to our house for us to send our old phones. 1 month goes past, finally get the boxes to send. 3 months goes past and 10 plus phone calls to get our gift cards to find out the gift cards can only be used for AT&T "merchandise." What a load of s*it! AT&T is the worst provider due to bad customer service, nickel and dimeing you any where they can and not even having the "best service." We will be changing providers as soon as we can. Don't be like us and think AT&T is less cost effecter because it isn't. It SUCKS all around.

    Place. Was like a used car lot. Salesman was like. You got Verizon now. We.ll pay your phone…read moreoff and get you into a new one. He also said i get 700$ added to my new account. Well it was all a lie. Now i.m stuck with high costs. With no help from store. Or customer service. I called customer service. And wow. Took 30 dollars from bill. Kinda lame. When i was told my 3 lines would cost 165$. I pay 245. For 3 lines. Missed that. I.d say. They need to train their employees. So they no what their talking about. Rather then. #^&& me over. If. I could. I wouldnt give this place even one star. They sucked. No professionalism at all.

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    AT&T Store
    AT&T Store
    AT&T Store

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    Russell Cellular - Verizon - mobilephones - Updated September 2026

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