I went to high school with one of the people who work here, and knowing how hard of a worker she is…read moregives me full confidence that every time I go in I get every bit of info I need and I'm not just struggling to figure it out on my own like other stores I've been to.

Shout out to the Minden, La. AT&T store for service received today. Went in to upgrade my IPhone 7…read moreto a newer model. Service was professional, competent and friendly. Special thanks to Joey for the patience and professionalism, and the tips given on operation and service. I was paired with the ideal model to meet my needs and expectations. With this store and staff right here in Minden, I will no longer be travelling out of parish for my wireless needs. Thanks again gang. I love my new phone and accessories.

Honest, friendly, and extremely helpful. I had another shop that was lying to me about my phone and…read moretrying to take advantage of me to get $ for the repair. These people gave me an honest assessment, fixed what was worth fixing on the old phone I have, and instead of trying to deceive me on the other repairs like the other place did. It's nice to have good people in the world. I'll be back to this shop for any future repairs on any of my phones.

DO NOT GO HERE !! Terrible customer service. Sam tried to charge me $200 for a used iphone XR and…read moresaid it was the easiest option for him instead of fixing my water damaged phone. Then said he could give me an iphone 7 for $170 and that's all he can do so when I told him hold on and went out to the car to see if I had enough in my account he opened my phone up and started working on it and when I came inside he then tried to charge me for opening the phone to see if it had water damage and for "making him lose out on customers" he's unprofessional as fuck and hopefully this scamming ass store gets shut down. DO NOT RECOMMEND !!!!!!!!

I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

They scam you!!! Please do not go I warn you, I paid 48 for a screen protector and a phone case but…read morenever received it after I paid.

I can speak for only myself and my own experience, but the service here was honestly pretty good,…read morethey were patient even as I called almost every day asking for updates. The nature of my case was that my Gaming Pc was blue screening and crashing, so I took it in for a diagnostic and it took a day or two. They ended up finding out what was wrong and fixed the problem in a couple days time. They actually fixed an additional problem I was having that I wasnt expecting to have fixed as well. The service on the pc was perfect and I have had no problems sense.