I have a Samsung tablet purchased in 2016. On 10/19/25 the tablet just quit on me. Took it to The…read moreBroken Phone the following day and spoke with Levi. After examining it he felt the face needed to be replaced and wrote up a ticket for a replacement after taxes of just over $ 150.00. After a couple of days got a call and said the tablet was fixed and would only charge me $ 32.00. He did not order a new face but did take the tablet apart and did a hard reset that took care of the problem. I give Levi and The Broken Phone 5 stars. Service was polite and most of all...HONEST. Levi, thanks again.

I took my phone in today to have a screen repaired. I actually was shocked to find that it was only…read morea screen replacement that my phone needed, but it was that one thing that was needed to take my phone from not working at all to working again. The cost is so reasonable. I have taken my cell phones for screen replacements elsewhere at least 5 times in the last 10 years, and it has cost me $200 each time; granted, this is in California, but still, you get my point, Broken Phone's cost was very reasonable. Next, I'll take my computer in, now that I know he repairs those, also.

Honest, friendly, and extremely helpful. I had another shop that was lying to me about my phone and…read moretrying to take advantage of me to get $ for the repair. These people gave me an honest assessment, fixed what was worth fixing on the old phone I have, and instead of trying to deceive me on the other repairs like the other place did. It's nice to have good people in the world. I'll be back to this shop for any future repairs on any of my phones.

DO NOT GO HERE !! Terrible customer service. Sam tried to charge me $200 for a used iphone XR and…read moresaid it was the easiest option for him instead of fixing my water damaged phone. Then said he could give me an iphone 7 for $170 and that's all he can do so when I told him hold on and went out to the car to see if I had enough in my account he opened my phone up and started working on it and when I came inside he then tried to charge me for opening the phone to see if it had water damage and for "making him lose out on customers" he's unprofessional as fuck and hopefully this scamming ass store gets shut down. DO NOT RECOMMEND !!!!!!!!

They have amazing services and discounts available. I would recommend everyone to visit and grab…read moreoffers with great customer services.

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless in Shreveport, LA. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.

I've used this service on a couple of occasions. They are friendly, professional, fast, and…read moreaffordable. I will not hesitate to use them in future.

Hi I drop my phone no picture can u guys repair its a Samsung 15 Android just bright last month…read morePlease ) have gmail photos import photos of mother n grandson photos can't get ion my tablet to communicate with u

He did great job repairing my iPhone. Very fast service and fair price…read more I recommend SmartFix to anyone needing repairs on handheld electronics.

DO NOT EVER GO!!!! I went in for a normal back glass replacement, which cost me almost $200. They…read morenot only put it on wrong, but because they did my iphone battery swelled up and basically exploded, now I am having to get a new phone because of their haphazard service!!!!

Charged twice what they said.. Screen broke the next day they would not fix it.. Bad place..read more

The service at the Orchard in Carencro was top notch. The tech was able to find the issue and…read moreexplain it perfectly. The only issues I had in the replacement process was calling and dealing with apple. The Orchard went above and beyond. I just wish apple did business the way the Orchard does. The Orchard knows customer service and apple can't figure out what 3 to 5 days actually means. I would recommend The Orchard in Carencro way before trying to get help from apple customer support. The Orchard may service apple but The Orchard far exceed apple's customer service!

From the owner: An Apple Authorized Service Provider is a business approved and selected by Apple to sell, service,…read moreteach, or repair any Apple product. At The Orchard, we use genuine Apple parts so you can know for sure that your iPhone, iPad, or Mac will be repaired just the way Apple would. No appointment necessary. We accept walk-ins anytime during our business hours!

I've had the unlimited data no contract plan for about a month and a half now. It is great. A…read moreyoung man, Mathew, was extremely helpful with picking out the phone, the plan, and especially with setting everything up. Thank you so much.