Decided to spend a rainy day looking at vehicles. Sims Buick GMC was a hit!!! We ended up…read morepurchasing a 2021 GMC Sierra AT4. Mike LeMay is the man to look for when you stop in. Definitely the best shopping we have had when purchasing a vehicle. Mike was more than willing to answer questions and make the transition smooth. Thanks again!!

I dealt with a person over the phone who quoted the price of the car four times when I went to put…read moremoney down on the car. Suddenly the price changed. I talked with the sales manager, John, who was aggressive and defensive to talk to. it was going to be his way or the highway. He wouldn't listen to a single word, I said. he talked over me and interrupted me. Not to mention he took it him four hours to return my phone call. There are many other dealers who will appreciate your business. I would steer clear of this place they treat people with complete disrespect everybody is always looking for the best price but there's also to something to be said about how you are treated.

I have taking my cars to TOMS AUTO for over 20 yrs. Always honest and reasonable. If your cars…read moredoesn't need it they won't recommend it! You can't say that about chain auto repair places. Mom and pops are the way to go. LOCALLY OWNED

Tom had my car fixed in less than 24 hours. I love this neighborhood gem recommended by family, I…read morewill keep coming back. The shop recently moved locations so double check the address.

A little too late! Should I mention that it even had a bad transmission and costed us $1200 to…read morereplace it? Your not worth the time or effort talking to after the crap that's been pulled! Never ever will we support a dealership like this in this awful county! The south can have our business!

I have bought several cars here over the years and continue to go right back and talk to Ron…read moreButcher. He has been there for over 30 years and always goes above and beyond the expectations. The dealership is wonderful throughout and recommend to anyone that will listen

Fast, honest service at a fair price. Will definitely be coming back the next time my car needs…read morerepairs.

So a car driving in front of me on the road suddenly lost a giant chunk of his bumper. Initially I…read morethought it was going to hit my windshield- it landed in the road in front of my poor little car. Because of oncoming traffic, I could not swerve, or because of the car behind me- stop safely. I hit it and heard the crunching tearing sound. Mercifully, the car behind me stopped. I had to back out to get this giant chunk out of the bottom of my car. In the moment I should've pulled over, but I asked Siri for the closest repair shop. This was Steve and Jerry's. At this point I prayed for help. I was petrified. I spoke to a sweet woman who said she was going to go chat with her son in law. My car died a minute from their shop. He chatted with me briefly and said he would be right over. He walked over in the rain. As he looked- his expression was grim. It seems this chunk tore the radiator and compressor, and he wasn't sure about the engine. The cars check engine light was on. My tow driver towed it over. He had a longer look and came in to chat with me. This was pretty massive. He felt it needed to go to the dealer, and told me to file an insurance claim. I started the process in the waiting area and soon I had a plan in place. Not only did the technician offer to drive me back to my home (I had a friend coming), but his mom in law kept the store open until my friend arrived, keeping me warm instead of standing out in the cold. I did request to pay for the detailed assessment, and I did so. Can you say over and above? I don't know many places that would do this. Even though the damage was beyond their means (because it was pretty catastrophic needing a dealer's help), they still made sure I wasn't left literally out in the cold. I can just imagine how their regular customers are treated, I was new to them! The office Goddess informed me they'd been around for 54 years. I can certainly see why. Her husband took great pride in his service (he's been departed a decade or so) and the business remains in their family. What great, kind people I ran into today. I would recommend this business wholeheartedly. On a cold, rainy, horribly gone wrong and not so funny April Fool's Day- I met a couple angels that gave me hope. Thank you both of you for your help, and especially your kindness. I am deeply grateful.

Poor quality of service. Took my vehicle in (after waiting 2 weeks for an appointment) and paid…read morefor a squeak to be greased and a muffler fix. After paying for the grease and being referred elsewhere for the muffler, the sound returned the same day... a refund was not granted and I was told I knew that new parts would be a better option, after the fact. Sandy was especially rude, the day of service and when I called back

We were in desparate need after buying a car & 2 wks later the engine blew. Adrian, the owner of…read morethis shop could not have been nicer, understanding, or more professional & honest with us about all aspects of the repairs. He worked with us on the pricing, very easy going, & made me, being a woman & all, very comfortable talking w/ him about the issues the car had & would have in the future. I would recommend his shop to ANYONE! If you're looking for a mechanic that is fair, & honest, look no further than Proline! Thank you, Jennifer Goertler **I am adding a new note to this review: Everything stated above WAS true. When I wrote this review I was awaiting his phone call on a problem I was having. It is now Aug. 23 & I have been blown off, pushed aside, phone calls unreturned, & even our appointment we had set up for this past weekend was dismissed. No call to say "I can't do it this weekend, I'm too busy" or even when finally getting ahold of him today there was NO apology whatsoever. Looking back to March when he orignially fixed our car, I had forgotten that he missed 4 meetings w/ my husband for payment on parts; leaving my husband to sit in his lot after work waiting for a hour or more. Again, no apologies or explainations. This mechanic does a good job fixing cars & is easy to talk to, but now, I have to reconsider my rating/review of the business after being put off for well over a month for a job that will take an hr. or so. I understand things get busy, but it only takes a moment to dial a phone number. And even less time to say "Sorry". Not professional. Now I'm looking for another mechanic that cares that I have 2 kids to drive places & a life to lead. A month & a half? I can't believe I waited this long!**

Great job at great prices! I am never disappointed with their service! They even vacuum the trunk…read more!! I Highly recommend Lux Auto Spa

Took car into to be detailed, when I picked up the car the window was cracked. I called the owner…read moreand he told me there was no way his company could have cracked the window. He was not even at the location or had he sent the car, but was emphatic it wasn't anyone on his crew. I told him the guy that did the work had a dog around with him and appeared to be going through withdrawal, as he had the shakes soo bad. I told him that I would write a review and he said he was an 7x felony offender and go ahead and make the review.

I went to Geauga Unibody off a recommendation from a friend. I can safely say, I would recommend…read morethat to any of my friends as well. Their quote was much more competitively and reasonably priced than at another stand-alone shop I received a quote from. The result of their work looks like I never got into an accident. I am so thankful to have found them. They were really kind people as well - I felt like I was part of an extended family. From their customer service to their final product, I must advise you to check out this repair center.

When I dropped my car off for repairs, I had WeatherTech floor mats. Those floor mats were not in…read moremy car when it was returned to me. I called and spoke to Michelle and she told me she had to "look into" the situation. She called me back and said that no one touched my mats and she didn't have an answer to where they disappeared to. She said she was "sorry". When I told her that was an unacceptable answer, she apologized again and said no one there would take them. I was expected to accept that my mats mysteriously disappeared and "sorry" was sufficient. I was never offered any type of solution or compensation for my loss. This is all unprofessional and unacceptable.