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    RushMyPrints

    5.0 (1 review)
    Open Open 24 hours

    Services - RushMyPrints

    Document binding

    Copymaking services

    Printing

    3 More Services

    Poster printing

    Sign printing

    Scanning

    RushMyPrints Photos

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    4 years ago

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    The UPS Store

    The UPS Store

    3.8
    (114 reviews)

    Fairly well experience. Nice staff, got the job done. I would recommend this place. One thing…read morethough is that their stuff that they sell is never restocked.

    My experience today at the UPS store in Napa was perhaps the most appalling customer service…read moreexperience in my life. I was previously treated unprofessionally by one of the employees when dropping off a UPS shipment. Again today, the same employee spoke to me in a disrespectful and condescending manner as I was dropping the packages for pickup by UPS. I am a 65 year old man and the employee is probably in his mid 20s. Inappropriate for any employee who is supposed to be representing the UPS brand to order a much older person to do something without a please. I looked at him, incredulous that he would behave so impolitely. He maintained his hostile stare so I reminded him that I was a customer, not someone who worked for him. It was at this time that the second employee, a statuesque black woman probably in her late 30s got involved. She said loudly "it' always the same s**t with you. Those packages aren't going out today. You can take them somewhere else." I again stared, incredulous. Things escalated with her telling me to "get the f**k out, bitch" and my telling her that she was a rude cow. She even advanced toward me to suggest that she was going to assault me. I took my packages back to my van and to the UPS store at the north side of town where I dropped them (in a very busy waiting area without incident.) I also took photos of both employees. Tomorrow I will be looking into who owns that UPS franchise and contacting that person as well as filing a complaint with the UPS customer care and lodging a complaint about Store #4516. Stay away if you have any sense. The inmates are running the asylum.

    RushMyPrints - copyshops - Updated June 2026

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