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    RushMyPrints

    5.0 (1 review)
    Open Open 24 hours

    Services - RushMyPrints

    Document binding

    Copymaking services

    RushMyPrints Photos

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    4 years ago

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    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    2.1
    (103 reviews)

    Stopped by to get some prints made. The staff were very professional and helpful and my prints came…read moreout amazing. Even with the holidays, the store was very neat and orderly.

    I wish I could give zero stars. I paid for expedited overnight shipping with a signature required…read moreto send my daughter refrigerated medicine. I was told that she would need to show a valid ID to sign. NEVER did anyone say that the signatory had to be 21 or over - she is 20. Obviously I would never have got the required signature if I had - she lives alone. The woman who helped me at the counter was super rude and acted like I was bothering her. Even on the shipment notifications it just says they need to be of "legal age" - again my daughter is 20 which is legal age. So they attempt to deliver and then refused since she is not 21. It goes back to the local facility and they said they would try to deliver the next day and she could literally get some random person off the street to sign as long as they are 21! Well they never attempted to re-deliver - kept sending notices with a rescheduled date. In the meantime, the medicine has gone bad - medicine that cost $500. The cost of the shipment was $200. I filed a claim with FedEx and they gave me $100. $100 for losing over $700. And the package was never delivered and never returned to me. Its been over 6 weeks. I have spent HOURS on the phone with customer service and they tell me they can't do anything because the tickets are closed. I will NEVER use FedEx again and will tell everyone I know to NEVER use Fedex.

    The UPS Store

    The UPS Store

    3.8
    (115 reviews)

    Amazing customer service from Raman and Harry! Katrina also assisted me quickly with getting a…read moredocument notarized. Everyone is always so friendly and helpful. I've used them for shredding services as well, and it's always an easy drop-off and affordable. I also love the self-service Amazon returns--it makes everything so quick and convenient. Definitely a great place for all of these services!

    My experience today at the UPS store in Napa was perhaps the most appalling customer service…read moreexperience in my life. I was previously treated unprofessionally by one of the employees when dropping off a UPS shipment. Again today, the same employee spoke to me in a disrespectful and condescending manner as I was dropping the packages for pickup by UPS. I am a 65 year old man and the employee is probably in his mid 20s. Inappropriate for any employee who is supposed to be representing the UPS brand to order a much older person to do something without a please. I looked at him, incredulous that he would behave so impolitely. He maintained his hostile stare so I reminded him that I was a customer, not someone who worked for him. It was at this time that the second employee, a statuesque black woman probably in her late 30s got involved. She said loudly "it' always the same s**t with you. Those packages aren't going out today. You can take them somewhere else." I again stared, incredulous. Things escalated with her telling me to "get the f**k out, bitch" and my telling her that she was a rude cow. She even advanced toward me to suggest that she was going to assault me. I took my packages back to my van and to the UPS store at the north side of town where I dropped them (in a very busy waiting area without incident.) I also took photos of both employees. Tomorrow I will be looking into who owns that UPS franchise and contacting that person as well as filing a complaint with the UPS customer care and lodging a complaint about Store #4516. Stay away if you have any sense. The inmates are running the asylum.

    RushMyPrints - copyshops - Updated August 2026

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