Edit: When I went to go pick up the E-Bicycle, Mary that I spoke with earlier was apologetic and…read moreexplained the situation. She was following her lead in advising that the registration, insurance, etc was needed. She connected with them once again and they have now revised their request and only an ID was necessary to release the bikes. I called to inquire about information as our e-bicycle was taken there and when I spoke to a representative on the phone she was quite rude, short, and not knowledgeable. She would say one thing and then change her mind saying another and cut me off when I was asking a question. She asked for a license, registration and insurance on a bicycle. It's not a motorcycle. It's so frustrating when I'm wanting to get more details on how to get my e-bicycle out yet their customer service is awful. If I could rate this less than 1 star I would.

The lady at the front named "Mary" is the most rude and unprofessional person I've ever spoken to…read more She was immediately got irritated the moment I asked a simple question and had a horrible attitude throughout the phone call. Why work this job if you don't want to help and clearly don't enjoy talking to people? It seems other people have had the same experience with this SAME woman. Do yourself a favor and NEVER go to this place. It'll just be a waste of your time

On a very cold day in January of 2026, i managed to get a completely flat tire…read more I called Chief's Towing, which was recommended by the Walser Toyota Dealership that I was using for getting a new tire. The Chief's dispatch answered immediately. A very cordial and helpful young man named Jack came over promptly. Jack took care of everything from there! He loaded up my car on his truck bed. He delivered my vehicle to the dealership. He even handed the keys to the service desk, so that they could start the ticket to get my tire taken care. All of this while I stayed nice and warm in my house. I didn't have to do anything further! Chief's Towing, and Jack truly made my day, and saved me frostbite!!! I could not have had a better experience with Chief's Towing and how they took care of me. I would definitely recommend them to anyone who asks!

Was leaving my shop in savage I got behind the Chiefs flatbed tow truck that was hauling for…read moreliberty tire he came to the stop sign and then just slammed the vehicle in reverse and tried running over a Chevy equinox that I was delivering that was sold to a customer do not do business with these people. They put loose nuts behind the wheel of their trucks and then they try to use them as a 40,000 pound weapon.!!!! Once I took a right and got to the next stop sign. He hung his hand out the window and flipped me off. I don't know the guy. I've never seen him before. I've never met him. Seems mentally unstable to me probably shouldn't be driving such a heavy vehicle.!!!!

Chris was great. The dispatcher was awesome. Great price! 5 stars! Thank you! They showed up within…read morethe hour. Really nice clean truck too. Very professional

Our classic Mercedes broke down and we needed a tow. We requested a flatbed from Kustom Karriers…read more They dispatched their driver Frank and he arrived promptly to the location where we were stalled. Frank was very careful in loading and securing our car onto his truck. Frank acted in a very considerate manner about our concerns of having our car towed and he was knowledgeable about properly anchoring the straps to the chassis. I rode with Frank over to the repair facility in his tow truck and we had some nice conversation. I would highly recommend using Kustom Karriers to anyone who is in need of a tow. They are prompt, efficient, and courteous. Well worth the money and peace of mind - especially for those who really love their old classic car! It is no wonder that this company has the contract with AAA roadside service.

Owner doesn't know how to drive he caused damages to my vehicle after he chose to drive around with…read moreit on the back of his truck for two hours before bringing it to the location I gave him to drop it off at then doesn't want to pay for damages do not trust them the owner is a scam artist

Great service and friendly. My particular tow truck driver went above and beyond what I expected…read more They are on time and a trustworthy tow service. I would definitely use them again in the future.

Really super professional towing company, I recently had my Cadillac Escalade towed by them and…read morethey treated my truck like they owned it. I would HIGHLY recommend these guys to tow your vehicle. And the price was very reasonable considering all the effort to lake sure everything went well. Thank you HIDE N SEEK TOWING AND Patrick Hott an Samuel Martinez!!!!

This morning, I had the privilege of meeting Sam, badge 102. He was assigned our very difficult tow…read morefrom the lower level of a parking garage. He came on time and was very professional, but went above and beyond to successfully retrieve our vehicle from the garage. Fantastic job Sam, we will be using and recommending Hide and Seek!

My truck fuel pump went out on my way home from Street machine nationals, I called state wide and…read morethey sent a tow truck out right away, Jesse was the drivers name he was very professional and polite, I rode with him back to the shop where my husband met me. They responded in a timely fashion, did a great job towing my baby back to the shop. I definitely recommend!

Allen with Statewide Towing saved me from a nuclear meltdown tonight. My car started acting strange…read morea block from work and a block from its dealership. I thought, nah, I will be alright, I can take it in tomorrow if it happens again. Fast forward another mile, I am pulled over calling roadside service because my car is now making a bizarre sound and shifting weird. I sort out everything with RA and they text me that Statewide is coming to get me and drop my car off at the dealer (yes, the one my dumb arse passed earlier). He showed up within 20 minutes, packed it up like a champ, had a lively conversation in the cab (again, saving me from a total tear fest - who needs car trouble), dropped it in the dealership parking lot like a champ (no scrapes, scratches, damage, just parked neatly like it never happened), and waited for me to fill out my key drop ticket. I have worked with a couple towing companies in the past, but the passion with which Statewide Towing showed for serving its customers tonight won them a spot in my favorites/contact list. I pray I never see Allen again under bad circumstances, but I am happy to know if I need Statewide Towing again, they will be there and ready to roll. Outstanding job! Edit 09/28: I ran in to Allen when I picked up my vehicle this week! What a funny guy, remembered me and had a quick, friendly chat. Hopefully this will be the last time I am in a vehicle conundrum for a while!