Had my car towed to Jay's after seeing the good reviews they had. They were all so friendly and…read morehelpful. Gave me and my son a ride to our hotel and it was only a short hour and a half or so later that I received a call about my car. They told me it was something that would be taken care of at the dealership so I needed to tow my car to the dealership and they didn't charge me the diagnostics fee. They also sent a "digital inspection" which showed all the areas they checked of the car, gave a little information and/or a photo - very nice touch. Anyone in this area needing a mechanic would be in good hands here.

First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

I was having an engine power problem with my 2021 Newmar coach 450 ISL so I pulled into El Paso…read moreCummings on I-10 & Horizon. In less than a half hour Ricky Borrego service supervisor and Daniel his technician had us back on the road at no charge. Great service!

Lozenzo , nice guy promised me do not charge me for whole 2.5 h which is over $520 but for the…read moretime what it's takes to get fix. To connect the computer and to do few clicks and adjustments on parameters which take a 30-40 min . I was charged of other guy $437.40 and was a lot of understandable FEES . A day ago they did my computer calibration 2-3 hours , i was charged over ~250$ and today 30min to adjust few things on the same computer cost me another $437.40

Quality service and super customer service. About a year ago they replaced my outside mirror which…read morerequired paint to match exterior. Excellent work. Recently I had a mishap with front spoiler hanging down. I stopped by J&H and they popped it back in place quickly and free gratis. Thank you so much. Highly recommend this place!

Great experience from start to finish. Irma and Herman were amazing, friendly, professional, and…read morevery communicative throughout the whole process. They made a stressful situation so much easier, and my car looks great. Highly recommend this place!

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

The customer service was excellent!! The service was quick and efficient !!! Bruce and his son were…read morevery friendly and knowledgeable! Will be back!!

Bagdon Diagnostic Center is one of those businesses where I experienced outstanding costumer…read moreservice, and I told myself I would do a review on it til months later I notice I didn't. So, here I am. I googled for a place to do my emissions test, I chose Bagdon because of its location, hours and because it is a local owned business. There were no other people ahead of me, the owner was attentive and took care of other lil issues with my vehicle along with the emissions test. When it comes to vehicle service I have had way more positive experiences with local business than nation wide franchise. Bagdon Diagnostic Center is the place to come for your emission's test in El Paso's Northeast.

Getting ready to go on a coastal trip so I went to get my tires rotated at Discount Tires. While…read morestopping at 4 different auto & tire shops to get an oil change on my 2014 Chevy Captiva, which Everyone wanted triple of what I was use to paying. After mentioning this to the Discount Tires rep,...He was kind enough to make some calls on my behalf and found that MAGIC MUFFLER was the least expensive & got me in right away! "I HIGHLY RECOMMEND THIS AUTO SHOP", not only were they kind and friendly, they honored the price that was quoted to me and had me out of there in no time at all! This kind of service is so hard to find these days! SO BEFORE YOU GO TO ANY OTHERS,... DO YOURSELF A HUGE FAVOR, GO TO MAGIC MUFFLERS FIRST,... YOU WON'T REGRET IT! Thank you Greg, at Discount Tires and Thank you Mike at Magic Mufflers! You both will have a life time customer in me!

Mike was really helpful with my service. It was fast and quality. He communicated clearly over the…read morephone and in person. All for a fair price

Went to get my fender roll. Was very happy with the job. Coming from las cruces they gave me a good…read moredeal for driving for an hour to go to their shop. Great customer service stop by there not that many shops around.

Don't ever go to this shop, they charged me $4,000 plus for some injectors and a fuel line system…read morethat didn't even last more than 1 year. They not only overcharged but also did a shit job at doing it. The lines were fed thru the chassis for who knows what reason and if you try to question the reasons for the charges, they just say "labor" again DO NOT TRUST THESE PEOPLE if you want your build to go right. Also they never gave me back 1 catch can

University Auto has been my go to source for repairs on my 2012 Tucson I have found them to be…read morefriendly, fair in pricing, honest, but most importantly their repairs have lasted on my 2012 Tucson as of today 09/02/2026 They have replaced an A/C compressor, water hoses, and today serviced my radiator with a full service flush. Definitely recommend them to everyone I am extremely satisfied with their work

Brought our jeep here after it shut off on us in the middle of the desert. They did everything they…read morecould to identify the issue. Unfortunately they weren't able to find anything wrong but super friendly, honest and only charged for the diagnostic.