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Rush Truck Center

4.8 (4 reviews)
Closed • Closed

Services - Rush Truck Center

Commercial truck dealers

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7 months ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

(18 reviews)

Northeast

Poor Customer Service - Won't Be Returning…read more Ladies, if you're looking for good customer service, this is not the place. I purchased a windshield wiper blade from this O'Reilly location about three weeks ago. Today, I tried installing it myself but couldn't get it on properly. I returned to the store -- which wasn't busy at the time -- hoping for some quick assistance. Instead of being greeted, I had to interrupt "Sheila," who was watching something on her phone. I explained the situation, and her response was, "They shouldn't have let you walk out without installing it for you." I asked if she could help me, and she followed me out to my car and said, "Give me a minute." Several minutes passed. I went back inside and found her helping other customers, with no explanation or follow-up. No one else offered to help, either. Frustrated, I left and drove to South Denver Automotive Garage -- not even a mile away -- where someone kindly installed the wiper blade in less than five minutes. I'll be taking my business there from now on. This O'Reilly location has lost a customer.

I came here for a battery for my Subaru and some fluids. Unfortunately this chain does not install…read morebatteries. I was happy to do it myself in their parking lot but needed a wrench or pliers. They say they will lend you the tools, but they did not have a ten mm wrench to loan me. Nor did they have a pair of pliers. So I returned the battery. They have a ridiculous set of priorities in my opinion. They lost a $160 sale because they did not have a $5 pair of pliers available. What a way to run a business!! Other auto parts chains are happy to install a battery for you - and I am heading to one of those.

Rush Truck Center - truckdealers - Updated May 2026

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