Bought and large bag of layer pellets (chicken food) and drove 30 miles home open it up and it's full of mold. No thanks king.

We went there to pick up a gun, and was told that the manager was at lunch, to come back later, LOL we came back later and the manager had lost the keys to the gun case, so we waited for her to find the keys, then they said the computer was down and we had to come back the next day, when we did, the computer was still down and then the manager got into an argument with a coworker, I don't believe they are very organized there read more

Never enough staff. Be prepared to wait in long lines. If you need help on the floor, well, good luck with that. They could triple the staff easily from the looks of the volume of customers. read more

Rural King - Home & Garden Near Me - Collinsville, Illinois

This store has greatly improved, they have more stuff in here available than what they use to, the special light bulbs for our bathroom are way cheaper here they're $3.19 here vs $9.78 at Lowe's which is a huge difference. On top of that the people at this store have gotten so much friendlier which is great. This is a great little home town place to shop at, they have a lot of things here that you won't find anywhere else or if you can the prices here are much better than anywhere else. I will continue to come back here as long as the store is open, I appreciate all the improvements that have been made read more

Cashiers and battery session person extremely rude.. tried on returning a battery that I didn't need and one said no and another one yes. At the end they didn't let me get my money back and I'm stuck with a battery that I don't need bc it was my alternator. Such bullshit read more

Went in and returned a pair of boots I bought from the Litchfield and lost the receipt and the cashier was extremely rude about the process of returning them with out the receipt read more

This is my second favorite store on earth. You can bring your dog and you get free popcorn. Things they have that are a big deal- 1. Taste of the wild dog food (ranked #1 on amazon for non grain based dog food). 2. Car batteries for 19.99. 3. Live chicks (baby chickens) 4. Stuff for horses and heavy duty things not made cheaply. read more

Okay so I have 2 heaters in my cart along with 2 packs of jersey gloves, a carhartt sock cap, and a box of 80 count coffee pods for a Keurig. I asked two different employees a question about ladies gloves one had no idea and some big goofy looking guy just turned and walked away. WTF FRIENDLY GROUP OF EMPLOYEES YOU HAVE WORKING HERE. And clean up your store it looks like crap. Needless to say I left cart in middle of an aisle and left. Never be back here again Waterloo is much better store employees are friendly and helpful and store is almost always immaculate well as a farm store can be. By the way will probably go down to Waterloo to pick up same exact stuff had in my cart to begin with read more

Awesomeness in a box. That's what they sell. Seriously, their prices are very fair for a variety of things you may need. Their prices on pool chemicals are the best in the area. read more

My boyfriend and I heard about a great deal through Rural King to buy a 30 lb bag of Iams dog food for about $30 vs. The 17.5 lb bag of Iams from Walmart we were buying for $23. If I had known their dog food was infested with roaches I wouldn't have bothered because the cost to try to get rid of the roaches has completely offset the initial savings. We purchased this food and after living here for three years and never once seeing a roach, within 2 to 2 1/2 weeks we started seeing baby roaches on the counters. I believe my dog sensed this because he refused to even eat the food until he became so hungry he had too until we were able to throw out the bad rural king food and get him the same food, but fresh, from walmart again. Of course anyone who has ever had this problem knows how disgusting it is and how expensive and hard it is to rid your home of these pests once established. I am beyond pissed and will never again shop at this store. I wanted to post a Review on their webpage, but it wouldn't allow me to. So I am posting it here and wherever else I can find to. I will not be returning. read more

I love Rural King! Free popcorn, dog friendly, and all the things I can't find anywhere else. The equine section is well-stocked and the staff there know their stuff, which might because several have experience at Fairmount just down the road. read more

Went today to purchase a riding lawn mower for my dad for Father's Day. There wasn't any associates outside servicing besides the man and woman giving away free hotdogs. I walked up to them and ask if I can get assistance on the lawn mowers, and he called someone to come out to help me. Shortly after, another man came out who was supposed to assist me, however did not even look my way. He looked very irritated, and the other guy asked him the price of the lawn mower I was looking at. The irritated associate informed us the price, which was $1,099, but still not looking my direction. The other guy told him that's all I wanted and they both did a strange smile at one another. As he was about to walk away, I said that wasn't the only assistance I needed. I asked if they delivered, and he rudely said no and walked off. I was so confused. There I was trying to purchase a lawn mower, and the worker did not even want to talk to me, yet along even look at me. I planned to purchase the lawn mower at the moment, but was going to come back later on with a truck to pick it up. Everyone was so rude beside the nice woman giving away hotdogs. I decided to leave without purchasing anything because I did not feel welcomed. read more

They had a dying rabbit on display. It was non-responsive, twitching, clearly not-eating, and had debris on its face. It was clear that the staff was aware of its condition as well as handwritten note saying "I'm not feeling well" was placed on top of its cage. From raising and selling rabbits, it was clear to me that the rabbit was well beyond "not feeling well". Repulsive and cruel! read more

The store it's self is fine besides the aisles always being blocked the gun department is my problem way to small and the staff that is usually there drive me nuts one is ALWAYS on the phone and doesn't know jack shit about guns which is whatever get in where you can fit but get off the damn phone, the other is older man who has either no sense of time or just plain doest give a shit carries on way to long of conversations about nothing while left your standing there, if there's a crowd you might as well just grab a chair and clear your schedule, Ive had to walk out on more than occasion I was really thrilled when they got the gun department but they've really let me down read more