It's 2023 and I wanted to write a quick review to note the huge improvements this business has made…read moreover the past year. In the past it was a little difficult to find help and now there appear to be people stationed all over the building regularly. They have nice register attendants and usually have everything I need for my projects. If you've gone in the past and had issue with help or something, try them again. They're doing good things.

People before you buy an appliance at Lowe's please read. Bought the top of the line whirlpool…read morerefrigerator 9 months ago. The compressor went out. Total time to get fixed 1 month. Lost 1200 worth of meds and food spoiled. Whirlpool and Lowe's are piss poor to work with 7 hours to even get service scheduled. Store manager tells me it is whirlpool problem. Did I mention I purchased the 5 year extended warranty. Not worth the paper printed on. Lowe's would sell me a mini fridge to keep replacement meds at a controlled temperature. How about this Sam's did just that. I guess since covid money grows on trees. Neat thing about shitty customer service is eventually you don't have problems with bad vendors products because you are out of business. I should have got a clue when the 3rd party vendor slammed it off there delivery truck did I mention they were from Missouri and my service company is from Kentucky. I sure don't want to have this happen to you.

Object of the Game To be the first player to tiptoe from…read moreyour bed, past all the noisy obstacles, to the refrigerator for a midnight snack - without waking Daddy.

My mom ordered a fridge earlier this week and paid extra to have it by today. We called 5 times…read morethroughout the day, several times they were "busy with customers" but we got through once. They assured us it would be here today. The last time we called, the guy had left for the day, without even calling us back. Now we will be living out of a cooler for at least 4 more days (already have been for a week and a half) over labor day weekend. Not happy, and probably canceling the order tomorrow.

Wonderful customer service! Jack from the front desk and another staff member, Jacob who was…read moregathering carts, were a tremendous help! We were having some car trouble and needed a jump and these two manly men boys saved us. They deserve a raise. Thanks boys!

Normal Home Depot to me!…read more I travel for work and they had all the construction materials I needed! No issues!

Good Afternoon, Our…read moreoverall experience with Lowes today in Cape Girardeau, MO was abhorrent. Chris, the cabinet guy was extremely unpleasant to work with. The countertop guy was on lunch and we were told someone else was going to help us. In comes Chris, and right off the bat it seemed like he was annoyed at being bothered. He made us feel like complete morons the entire time and then tried gaslighting me when I took offense to the way he was treating us. I almost snapped, but I had to calm myself down. Joking is one thing, this guy was berating me with pretty demeaning comments. I get you gotta work buddy, we all do. He needs to work on his customer service skills. He was unnecessarily abrasive and snickered at the way we said the name of some countertop (like it matters, get to work chum). He snickered when he read the measurements we took of our countertops at home, as if they weren't going to come out and measure them anyways at a later point in time. My wife and I felt extremely uncomfortable the entire time we were in there and he's pretty fortunate I didn't snap on him like I was super close to doing. Chris was straight up friction and extremely unpleasant to work with. We were both in shock of how rude he was. It's one thing to have a saltine cracker (dry) sense of humor, but it's another to constantly make someone feel like they are ignorant. Put Chris in the back where other customers don't have to have unpleasant experiences with him.

If you're looking to do any type of remodeling, do your homework and find a reputable remodel…read morebusiness. Lowe's is not the one to pick. Their kitchen cabinet and remodel sales associates couldn't find their way out of a paper bag with both ends opened up and the sides laid open. My s-i-l had the misfortune of using Lowe's to remodel her kitchen. What a cluster f*ck. Lowe's ordered the wrong cabinets and end pieces, twice. What should've been an easy 2 to 3 week remodel job took over 9 months to complete. Once the right cabinets were installed, the installer messed up the end pieces, so new pieces were ordered. This took over 2 months because no one at Lowe's could be responsible enough to follow through on the orders. Did I mention it was a total cluster f*ck. Then, cabinets above the stove were installed wrong, so that the only way to open up one cabinet door was to open the door on the microwave above the stove top. The exposed full wall piece to close in the refrigerator was butchered by the hack installer so that it was an inch too short to fit where it was supposed to go. So, the new panel was ordered. Or was it? After patiently waiting for a month, my s-i-l found out that the part WASN'T ordered at all. She has dealt with the department managers, store managers, regional manager, and they still couldn't get their act together. But, alas, the kitchen remodel is finally completed, 10 months after signing the contract. So, if you're looking to blow some remodel money needlessly, and want to have 9 months of pain and aggravation, by all means, let Lowe's be in charge of your remodel. You were warned.

Had everything we needed to get the job done. Every time we go in there the helpful hardware man…read moremeets us at the front of the store and asks if he can help us. He's so helpful. Ace is the place with the helpful hardware man.

Customer service at check out was poor at best. I understand multi-tasking, but shooting the breeze…read moreon the phone while trying to check out a customer is poor service. I never received a thank you for shopping or even a bag for a separate purchase. The helpful hardware person was pleasant and helpful.

The owner is friend and very knowledgeable great customer service. This place also stocks all sorts…read moreof weird items some people would be amazed. Not the cheapest but saves a trip into town. Give them a try.

From the owner: We are a local Veteran owned small business specializing in helping folks fix what's broken. read more

I would have to say that this place has gone downhill. the staff, what staff they have are very…read morerude, and acts like you're a thief, by following you around etc. etc. the store smells like mold. nothing ever new in the store. and if you are paying with a credit card. it better be over $5 or they will not let you use your card. the owner likes to stand around talking when there are customers waiting to be checked out. and they owner's son is always in the office. the son and the Mom are always yelling at each other.. I do not recommend this store.

If you have a small project and want to shop local, this is the place to go. They are priced right…read moreand have employees that know what they are doing. I went in for a plumbing project and I left with with some new knowledge and a great deal on my supplies. Only setback is that they are a smaller store, not a replacement for Lowes, Home Depot, or Menards.

Amazing! Amazing that they can get so many hateful, unhappy people all in the same store at the…read moresame time! Unknowledgeable completely unhelpful, they act like they're doing a favor just to speak to you. Will never come back.