Walgreens has been my preferred pharmacy for years and I have had nothing but good experiences. That said, I've recently had two encounters recently that went above and beyond my expectations. First, the pharmacists were incredibly helpful and patient with my seven year old. She was prescribed a medication that only comes in pill form and was very nervous about swallowing pills. Both pharmacists took extra time to put her--and me--at ease. The daytime pharmacist offered a tip for swallowing a pill using a straw. The pharmacist on the evening shift showed my daughter several different options for the medication, made by different manufacturers. The ability to choose the pill gave her a sense of control, which made the daunting process feel a bit easier. The second praise-worthy encounter occurred this evening. My 3 year old was diagnosed with a double ear infection at urgent care and was prescribed an antibiotic. The prescription was called in ten minutes before the pharmacy closed and I knew we wouldn't arrive until just after closing. I called Walgreens and explained our situation. The pharmacy tech--with the pharmacist's blessing-- kindly offered to fill the prescription and stay a few minutes after her shift ended to wait for us. I wish I had caught her name, but I was so overcome by gratitude and relief it slipped my mind to ask. On the way home, I explained to my daughter what she has done. After it sunk in, my daughter told me that when she was a grown up, she would stay late at her work to help someone, too. Thank you to the Walgreens pharmacy staff for your expertise AND for being such good human beings! Our community is lucky to have you! read more

When I went to load my Chime then once I thought about and counted my money then I realized that I gave the cashier too much money. No he didn't counted the money like I thought but was turning the 20.00 bills so that the heads all faced one direction apparently. Waiting patiently for the store to open this morning and praying that they have camera footage and that the cashier is honest read more

Worst place for help. Ask if they had something at pharmacy and lady was like this is the pharmacy. Yea I know usually a pharmacist can guide you on a tablet of sorts and know where things are since the workers cant even look at you when you ask a question saying it says you have something in stock they should ask you what are you looking for or what can I help you with. read more

This Walgreens is very close to my house, we stop by all the time when we've forgotten something or need something with short notice. The employees are always very sweet to my family and I, the pharmacy is quick and painless to maneuver, and the prices and sales are nice too. :) read more

By far the WORST Pharmacy I have EVER been too. And here are the reasons: (1) The pharmacist Valerie H. was completely rude - she acted bothered by my questions I had about my prescription. (2) They waited so long to fill my RX that it became expired.......and then tried to blame it on me. I asked them to give me documentation of when I turned in my RX and they said that they do not keep records of when ppl turn in prescriptions??? Are you kidding me? I was a pharm tech for 3 years - THEY DOCUMENT EVERYTHING - especially expired C2 prescriptions (which my RX was for) - and your telling me they can't check my file/ when they scanned in the RX (3) Even if my RX was expired - God forbid you give me a call and tell me! I had to find out the hard way AFTER I waited in line for 30 mins...unbelievable. (4) The service from the technicians are always terrible. There is one guy (young african american guy that is helpful and very nice ) but all the others tech's are quit frankly a joke. I know most pharmacies are understaffed and very busy, but Walgreens on Main Street I cannot give you the benefit of the doubt anymore. If you cannot already tell - I am very disappointed with your pharmacy and will not come back. I reccommend anyone in the Carbondale area to stay away from this Walgreens - I'd even use Walmart before goin back there...... read more