Walgreens has been my preferred pharmacy for years and I have had nothing but good experiences. That said, I've recently had two encounters recently that went above and beyond my expectations.
First, the pharmacists were incredibly helpful and patient with my seven year old. She was prescribed a medication that only comes in pill form and was very nervous about swallowing pills. Both pharmacists took extra time to put her--and me--at ease. The daytime pharmacist offered a tip for swallowing a pill using a straw. The pharmacist on the evening shift showed my daughter several different options for the medication, made by different manufacturers. The ability to choose the pill gave her a sense of control, which made the daunting process feel a bit easier.
The second praise-worthy encounter occurred this evening. My 3 year old was diagnosed with a double ear infection at urgent care and was prescribed an antibiotic. The prescription was called in ten minutes before the pharmacy closed and I knew we wouldn't arrive until just after closing. I called Walgreens and explained our situation. The pharmacy tech--with the pharmacist's blessing-- kindly offered to fill the prescription and stay a few minutes after her shift ended to wait for us. I wish I had caught her name, but I was so overcome by gratitude and relief it slipped my mind to ask. On the way home, I explained to my daughter what she has done. After it sunk in, my daughter told me that when she was a grown up, she would stay late at her work to help someone, too.
Thank you to the Walgreens pharmacy staff for your expertise AND for being such good human beings! Our community is lucky to have you! read more
