Dr. Runyon is a gem. My kid had wisdom teeth extracted this week, and Dr. Runyon's bedside manner is perfect. Great mix of humor and expertise. The procedure went so much easier than I thought it would. I was a bit of a mess in the waiting area, but I had nothing to worry about. Here we are two days later, not much swelling, no sign of infection, bleeding stopped in an appropriate amount of time, and everything has gone according to the expectations Dr. Runyon set for us. My favorite part is the personal follow-up from Dr. Runyon himself. He personally called us the evening of the surgery to see how things were going. That personal follow-up is sorely missing in the medical field these days. If I'm being honest, I actually said "I almost wish I needed oral surgery." Would give more stars if I could. Thanks Dr. Runyon! read more

Carl Ruyon is a great dentist he have wonderful bed side manners He takes great pains explains procedure and need to it I had a fracture in one of the roots of my molars He extracted the tooth it had 3 roots and was a difficult procedure Procedure was done very quickly with no pain and was done so well I did not need to take any pain killers I strongly recommend dr Ruyon read more

The rumors are true. Dr. Runyon and his team are A1. On top of all the other reviews, for my case, on Tue, sent in my X-ray from another dentistry cus i wanted to be put to sleep for my wisdom tooth removal. Went into the consultation on Thu and had removal surgery Fri. Everything was taken care of in one week, super efficient and smooth. Time is money, efficiency is everything esp comes to medical treatment right? Highly highly recommend. read more

My 9 year old son just had surgery to remove a couple of teeth, one of them under the gums, and Dr Runyon and his receptionists, his assistant, all have been so wonderful. The friendly and gracious service started with my initial phone call requesting an appointment. They answered my questions patiently and walked me through what I need to bring. During the initial consult, Dr Runyon came into the room with a big cheerful smile, and greeted both of us warmly. He then proceeded to address my son, showing him his radiographs and explaining in easy to understand terms, exactly why he needs this procedure and the steps that will take place, the things he can provide to make him feel comfortable during the procedure. I can visibly see my son feeling less stressed during this consult, and he really enjoyed being spoken to like he's an adult, like he's part of the decision making process. The procedure itself didn't take long, and he decided to go in the back while I waited in the waiting room. The assistant was awesome, giving me post op instructions and Dr Runyon came in to tell me how the surgery went. They even saved the teeth that they removed! My son was not in pain, and he was told what to do to care for his wound. The amazing part of it all was when we were driving back home, he said to me, "Dr Runyon was so kind. He treated me like I was his kid". That literally brought tears to my eyes. His kindness was so palpable. He and his entire staff were kindness itself. I highly recommend his clinic and if me or my daughter needs any procedures done, he will be the one I go to. read more

Dr Runyon is a very compassionate provider We found him to be thorough and shared information with us that helped us make the right decision read more

Review overdue. Similar experience to other posts in late 2017. I'll just add that he was initially recommended to us by another Oral surgeon who has Dr Runyon operate on his on kids. Enough said ;-) read more

We're all afraid of going to the dentist. But eventually, we're forced to and Dr. Runyon stepped up to the challenge. His office is in a very scenic and professional building and he has an Amazing staff. So understanding and genuine, everyone put me at ease. Especially Hannah. Shes special. You know those few people that really excell at customer service? Shes just an honest-to-goodness sweetheart. The Dr is polite and he explained everything before and during the procedure. He worked quickly and made sure I was comfy every step of the way. And right now, a few hours after my tooth removal, the Doctor himself called to check on me. Made me feel special and like he is actually interested in how I'm doing. I can't say enough good things about Dr. Runyon and his Walnut Creek office. For once in my life, I wouldn't mind another dental appointment, as long as its in that office!!! read more

I found Dr. Runyon on my provider list and then on Yelp. I certainly agree with the other 5 reviews on how great Dr. Runyon is. My dentist referred didn't hesitate one second, when I told him I wished to have Dr. Runyon extract my tooth. He was familiar with this office and sent the referral right away to Dr. Runyon. Me extracted my molar two weeks ago and I didn't feel any pain at the time. He explained everything and has continued to do so, as I heal and wait for my implant. I feel as if I've gone to Dr. Runyon for many years. His office staff is great and I'd recommend Dr. Runyon to anyone who needs a tooth extraction, etc.! UPDATE JUNE 6, 2018: Happy with my experience, I brought my son to Dr. Runyon, since he need his wisdom teeth extracted. We'd gone to a referred oral surgeon, whom our orthodontist recommended, but, I wasn't happy with his attitude or out of network rates. Dr. Runyon doesn't play games, but is honest and caring for all his patients. His staff is very professional and efficient, while being courteous. If you want to feel valued and respected, as a patient, I highly recommend Dr. Runyon. He was highly recommended by our dentist and I'd recommend him to anyone who needs an extraction and/or implant. read more

Last year, it was discovered by our dentist that my teenage daughter had a very large and unusual cyst-like tumor in her jaw that required surgery and hospitalization. Dr. Runyon was fantastic. He is an exceptional surgeon that handled a difficult circumstance beautifully, from the removal of the tumor to his bedside manner in handling both my daughters emotions and our concerns as parents. Even the office staff was kind and thoughtful throughout as well as extremely helpful in working with the insurance company (which wasn't nearly as helpful!). When it came time for our son to have his wisdom teeth removed, it was an easy choice. We are grateful to both Dr. Runyon and his wonderful staff in caring for both of our children! Many Thanks! read more

The week before thanksgiving, a few days from a big family vacation, and my wisdom tooth started giving me problems. Dr. Runyon and his team where so helpful in fitting me in to get this taken care of quickly. When I arrived for the procedure, the office staff was so friendly and I was seen within minutes. Dr. Runyon and his staff explained everything clearly during the procedure and took time to walk me through at home care. Dr. Runyon even called in the evening to check in. Even having had a fairly unpleasant procedure, I would go so far as to say this was the most pleasurable dental experience I've had. read more

Dr. Carl Runyon is really Wonderful and a great, excellent and compassionate Oral Surgeon! I went to him for a consultation to extract two teeth which were hidden under the gum! He was so cheerful and explained to me that it would be a normal extraction procedure, he is so kind and super friendly and I made an appointment for the extraction! On the extraction day, he came so cheerful and he explained to me the steps of the procedure before he started, I felt that I am in good hands and that was the truth. Everything was awesome. I was not in pain and it took a very short time and he finished! Wow! Super surgeon! His team is amazing, friendly and so polite as he is. He also surprised me by a wonderful phone call in the evening to make sure that I am doing great! Wow! Five stars are not enough! He is a credit to the oral surgery world! I highly recommend Dr. Carl Runyon to everyone in need of a great Oral Surgeon! read more

My daughter had her 4 wisdom teeth extracted in 2 separate visits over 1 yr apart by Dr. Runyon. A panoramic x-ray was taken at each office visit. If we had known that the pano x-ray wouldn't be usable beyond a certain period, we'd have scheduled the 2nd visit within that period of time. But no one from the office said anything to us. Additionally, there were analgesic and desensitizing meds given by the office that were not covered by the insurance. Although it's not their responsibility, advice from the doctor's office on what are typically not covered by the dental insurance is very important to me. After multiple attempts at contacting the office and asking to speak with Dr. Runyon briefly, I was finally told that "Dr. Runyon is not going to call you because he doesn't have time to talk to you". Not even a few minutes? I'm so disappointed with the poor customer service I received from Dr. Runyon, who couldn't even spend a few minutes to address my concerns. read more

First off, I am typically just like other people who have an extreme phobia of dental work. I was referred to have my wisdom teeth taken out and actually went in to consult a year later. That scared ok? After the consultation and meeting Dr Runyon (Very nice guy! And smart too!), I was still nervous about having the procedure actually done. Let me tell you, that man is awesome! And all the other staff that works there too. The appointment time was right on queue. All of them are very friendly and above all professional! And if it's not too difficult to pull out your teeth, he may give you a discounted price on the out of pocket extraction cost. Trust me, look him up and at least do a consult. read more

Dr. Runyon and his staff are top notch, my daughter was VERY reluctant to have 4 bicuspids removed, and Dr. Runyon patiently explained to her why she had felt pain when her baby teeth were removed, dentists only numb around the tooth, that was NOT how he does it, all pain is blocked, and he explained her 4 choices of treatment very clearly, making sure she understood what each choice entailed. Before the procedure he joked with us, asking if she knew that there was a chip in her head so we could track her if she ran, and after her procedure, he said she did great, no follow up necessary, and he didn't think this would slow her down at all. All praise that she needed to hear from him, not me. Dr. Runyon took the time to call that evening to check on her condition, which she and I both very much appreciated. When it's time to remove her wisdom teeth, we'll have Dr. Runyon's office on speed dial! read more