1. Carl R Runyon, DMD

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Danville, CA

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Carl R Runyon, DMD

5.0 (13 reviews)
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Review Highlights - Carl R Runyon, DMD

“Runyon is very professional and took his time to explained what was involved and whether I have any questions.”

Mentioned in 10 reviews

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Danville Oral Surgery Center

Danville Oral Surgery Center

4.5(8 reviews)
0.5 mi

Top-notch practice with a doctor who has excellent bedside manner and a competent staff that's not…read morejust efficient but also compassionate. Two months ago, my general dentist informed me that my lower right wisdom tooth needed to be removed before it got impacted and silly me, I did not really prioritize it. Fast forward two months and just out of the blue, my wisdom tooth went from a dormant zero pain to an unbearable perfect 10 on the pain meter. Called their office and talked to Rosalind who was very understanding and compassionate about the pain situation and managed to fit me in that SAME day I called not just for consultation but for the surgery as well. Dr Rich explained the process and recovery management to me, and then that was it! He did the extraction and just like that, the problem was solved! The office has advanced tools, very clean and spacious. I think the practice is relatively newer and the doctor is young but don't get fooled, the doctor is expertly trained, very professional with a very friendly and capable staff.

I'm extremely disappointed with our experience at this oral surgery practice, particularly because…read moreof the lack of communication about both the expected recovery time and failure to review expectations based upon multiple X-rays that were required preoperatively. Before the procedure, we were specifically told to expect a recovery period of approximately 5-7 days. It wasn't until we were leaving after the procedure that we were told the recovery would actually be closer to a MONTH. That is a huge difference and information we absolutely needed to have beforehand in order to make an informed decision and plan appropriately. The doctor later acknowledged that he had failed to adequately communicate the expected recovery with us. We also specifically asked that any pathology be sent to an in-network lab to avoid unnecessary out-of-pocket expenses. We were told that this would be an option. Despite that conversation, the specimen was sent to an out-of-network lab anyway, resulting in an unexpected $395 bill. What makes this experience especially frustrating is that both issues were preventable with clear communication and appropriate follow-through. Patients should be able to rely on the information they are given when making decisions about a surgical procedure--including how long recovery is realistically expected to take and whether outside services will be covered by their insurance. Unfortunately, based on our experience, I would not feel comfortable recommending this practice.

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Danville Oral Surgery Center
Danville Oral Surgery Center
Danville Oral Surgery Center

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Sycamore Oral & Maxillofacial Surgery

Sycamore Oral & Maxillofacial Surgery

3.6(22 reviews)
3.8 mi

I had an exceptional experience during my wisdom teeth extraction and coronectomy at Sycamore…read moreValley Oral & Maxillofacial Surgery, and I cannot recommend the team highly enough. From the moment I walked in, the entire staff created an environment that felt welcoming, professional, and incredibly supportive. One of the things that stood out most was how communicative and transparent the team was throughout the entire process. Before the procedure, they took significant time to thoroughly explain my situation and why a coronectomy was the safest option for one of my wisdom teeth. Instead of rushing through the consultation, they carefully walked me through the anatomy of the tooth and its proximity to the nerve, explaining how a full extraction could increase the risk of nerve damage. They clearly laid out the pros and cons of a coronectomy versus full removal, making sure I understood the reasoning behind their recommendation. I really appreciated that they didn't just tell me what to do--they made sure I fully understood why the procedure was necessary and what the long-term outcomes would likely be. Dr. Shimel was especially impressive. He has a rare combination of technical expertise and genuine empathy that immediately puts patients at ease. It was clear that he truly cares about his patients, not just the procedure itself. He took the time to answer every question I had--no matter how small--and explained things in a way that was easy to understand without feeling rushed or dismissed. His calm and reassuring demeanor made a situation that could have been stressful feel very manageable. On the day of the surgery, the entire staff was incredibly attentive. They checked in frequently, made sure I was comfortable, and clearly explained what would happen before and after the procedure. The surgery itself went smoothly, and the post-operative instructions were extremely clear and detailed, which made recovery much easier. They also made sure I knew exactly what symptoms to expect and when to reach out if I had any concerns. What impressed me most overall was the level of professionalism combined with compassion. Dental surgery can be intimidating, but the team here consistently made me feel informed, respected, and cared for. It's clear that patient safety and comfort are top priorities. If anyone needs wisdom teeth removal or a coronectomy, I would absolutely recommend this practice. The expertise, communication, and empathy from Dr. Shimel and the entire team make them truly stand out. This was easily a five-star experience from consultation through recovery.

Hate to do this. The dentist and his work is great. The lady at the front has a slight attitude on…read moreher while pretendsto be nice. Office hours show in office and open, but then the times you go down there, they will not actually be there. This would not be a problem if they did not play a game with 'pay the full price before you get the work done or insurance pays' game, but unfortunately they require full payment up front- thus creating a mess to 'pick up your check' after the fact. They broke me two separate checks and required me to come down twice, calling me both times letting me know a check was there, instead of just waiting on both to show up. Again. Dr is nice and did solid work. The front desk and process is killing the ratings. No paying up front, and no requiring collecting checks twice. Fix your office hours to when you are actually in office- I know its mind blowing.

Photos
Sycamore Oral & Maxillofacial Surgery - Surgery Room 1 with ample natural light

Surgery Room 1 with ample natural light

Sycamore Oral & Maxillofacial Surgery - Waiting Room

Waiting Room

Sycamore Oral & Maxillofacial Surgery - Surgery Room 1 with ample natural light

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Surgery Room 1 with ample natural light

Carl R Runyon, DMD - oralsurgeons - Updated October 2026

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