I brought my pup in after he injured his paw and was noticeably limping. From the moment we walked…read morein, the front desk staff was attentive, compassionate, and genuinely concerned about his well-being. The facility was exceptionally clean and well-maintained, which made both of us feel comfortable during our visit. A special thank you to Dr. Quintero and the entire team for the excellent care they provided. They thoroughly evaluated him, took X-rays, and kept us informed throughout the process. By the time we left, our boy was much calmer, and we had peace of mind knowing he was going to be okay. I'm very grateful for the professionalism, kindness, and quality of care we received. Highly recommend!

Mi experiencia visitando esta clínica por primera vez fue maravillosa! Tengo un perrito que…read moreanteriormente hubo que usar sedación profunda para cortarle las uñas..espere más de un año temiendo volver a someterlo a anestesia y en esta clínica lo ayudaron sin sedarlo. Genesis, Isabella, Santiago.. Gracias!!!! y por supuesto pague solo una fracción de lo que costaría. Estoy extremadamente agradecida. y Olaf también jaja. Nos vemos la próxima vez!

If I could give TEN starts I absolutely would! This is our one and only local aquarium store that…read morewe trust! There is no better way to describe Roly (owner) and his daughter Eileen than professional, helpful and two of the kindest people I've ever met! It never fails that whenever day we go in (very often) we are always welcomed with smiles and don't get me started on the knowledge! My fiancé and I had ZERO idea of how to even begin the aquarium hobby, but with the help of Roly and Eileen we are at least amateur hobbyists. The amount that they both have taught us along this journey is nothing less than impressive and we are extremely grateful!! I recommend this store to absolutely everyone! And if you are in the Hialeah/Miami Lakes area this should be your one and only go to place! They have everything from salt and fresh water to fill/refill your tanks, live sand, beautiful live rock, anemones, corals, and of course the must beautiful and exotic fish for fresh water and saltwater tanks! If you have very large tanks they can even provide maintenance services to help take that off your plate! To sum it up, they have, and do IT ALL! We could not be happier and more proud than to call this our neighborhood store! Check them out and I assure you this review will live up to its expectations!

Went there yesterday with my nephew to purchase 2 axolotl and buy a new tank, decorations and…read moreetc....overall I spent about$400. Today I get home and the filter on the tank they sold me is not working, as a result the 2 axolotl died. I called to see what they could do for me and the answer was nothing at all!!! No credit what so ever, nothing!!! My nephew was so saddened by this and I just purchased the tank yesterday with the filter and axolotls and they can't do anything for me...before you walk out of this store make sure what you are buying is working, because if it doesn't don't expect them to help you out at all!!! Only bright spot was Carlos, sales associate.

Great customer service over the phone. They accept walk ins and charge a reasonable price. Our pup…read morewas ready 2 1/2 hrs later and she had her teeth cleaned, nails trimmed. Overall friendly staff and great turn around time. Highly recommend

Honestamente, si pudiera darle una calificación peor se la diera. La dueña tiene la mala maña de…read morehablar mal de los clientes y de los perritos. Yo me quedé sentada el tiempo entero adentro y escuché la dueña y la señora mayor quejándose de todo. El otro día mi mamá llevo la perrita por la segunda vez y tuvo la misma experiencia y ademas escucho la dueña decir que no le importaba que mi mamá la podia escuchar y que "se puede ir y llevar la perra pal carajo por qué mira la hora que me ha cogido". Sin embargo, ella fue la que me dijo que dejara la perrita después de decirme que no tenía tiempo. Si no tienes tiempo no te adiciones cosas. Simple. si usted es el dueño de dos golden doodles no llevo sus perritos más que se paso el tiempo entero hablando mal de usted. Honestly if I could give them negative stars I would. The owner makes the bad habit of talking bad about the dogs and the customers. I sat in the entire time and overheard the owner and the older woman complaining. My mom took her the second time and had the same experience and overheard the owner saying that she didn't care that she could hear her talking , that she could take my dog and go to hell because look at the time it's taken her. Even after she was the one that took the job after saying she didn't have time. Don't take on extra tasks if you don't have the time. Simple. If you're the owner of two golden doodles don't take your dogs anymore because she was complaining about you the whole time.

Update...I have been using Cool Pets Grooming for 7 months now. This company is so kind and…read morehelpful to my son's dog, Luna's needs. Luna loves her groomer, Byron so much she literally runs and jumps into his van to get cleaned. If you are looking for a mobil grooming service company, this is definitely the grooming service that you should use.

I purchased saltwater supplies and livestock for my aquarium and everything was top quality. Clean…read morestore, healthy animals, and very knowledgeable staff. Great place for reef and saltwater hobbyists.

Horrible customer service; the store itself is really nice; we were enticed to buy multiple things…read more The assistant that works there is very helpful and took his time to explain things to us. Unfortunately, the assistant is not able to grab the things we wanted to ring us up. We needed to wait for the owner, Frank. Frank was aware that we were waiting to be helped but was strung up on a side conversation with someone else. We waited well over 30min for him to finish, he grabbed a coral that we wanted and we were showing him the others we wanted to purchase but then got side tracked with the same customer. We gave them about 10 min to finish so we can pick what we want. Once we realized we would be there all day for him to pay us any attention, we left. It honestly felt like he'd rather help customers that spoke Spanish like him.

Extremely Disappointed with the New Ownership…read more I took my dog to this vet on 04/28/2025 for a hematoma on her ear that needed to be drained. Under the previous owner, this clinic was run by a caring veterinarian who loved animals and provided affordable, no-nonsense care. The place wasn't fancy, but the vet was honest and never pushed unnecessary tests. Since the new owners took over and remodeled, everything has changed -- and not for the better. They now push expensive procedures right away. I was told my dog needed blood work, and with everything else, the total came to $1,285.75. They also recommended B12 supplements, liver support, and a small bag of special food, adding up to around $160 more. When I asked if there would be any other charges for the follow-up visit to remove her stitches, I was told it was included. But when I had someone take her for me because im at work, they claimed she needed antibiotics and an ear flush -- another $87 added on. I ended up buying the B12 and the liver support supplements on Amazon, and they work just fine. I hope this review helps others. Don't let them take your hard-earned money just because they upgraded the computers and painted the walls. The care should be about the animals, not about profit.

Be ware! Worst vet ever, i took my dog to emergency and was diagnosed with joint pain- back spasm ;…read moredays later i brought him here because my dog was still shaking, panting and limping. However Dr Cosme benitez said he was fat and all he needed was diet. Without even touching him or checking him ; i said at least check him, he is in pain in his back, he probably needs some tests. He said no , i wont do what you want me to do , i dont need to touch him. He denied to help. We ended up in panda animal clinic and xrays were done, he's receiving laser treatment and medication. This place should be shut down for medical malpractice .

They always helpful for any questions you may have for fish needs. I've been coming here since I…read morefirst started the hobby 14 years ago. Always have great selection!

Best fish in town hands down Would recommend for anyone…read morelooking to get fish and get started on getting an aquarium set up they have really good knowledge about fish

Very kind and professional. The ladies at the front desk are so friendly and helpful. Highly…read morerecommend.

Mr. Martinez had a Good thing going there for a Long time and My Wife and I felt very Comfortable…read moretaking our dogs there. But since he has Hired some NEW Help that only speak Spanish and have a Bad Attitude when you Refuse NOT to do Something like a Teeth Cleaning that is where I Draw the line! Like I Said before Martinez WAS Great BUT some people will RUIN your Business..