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    Moc Reptiles

    3.9 (7 reviews)
    Closed 11:00 am - 5:00 pm

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    Petco

    Petco

    (61 reviews)

    Worst service ever! Beware! I cried when I saw my dog Peachy…read moreafter grooming here. I waited 8 days for my appointment with Robert. When I arrived, he had me sign a form saying I had no complaints -- now I understand why. When Peachy was brought out, I was in complete shock. She was shaved down to the skin, uneven everywhere, with clumps of fur sticking out. Her face was chopped at different lengths, ears cut in random patches. Turns out it wasn't even Robert who groomed her -- it was someone named Isabella. Peachy has been shaking for days, freezing, and looks absolutely terrible. This was supposed to be a VIP $91 service, and they didn't even apologize. Sadly, I believe this bait-and-switch practice is common at this Petco. I showed them photos of how Peachy is usually groomed -- the difference is heartbreaking.

    do not recommend this store!!! i have two leopard geckos…read morewhich i bought a year ago from this store, but mostly i would call that i rescued them. Overall, if you will take a closer look, the cages for guinea pigs, parrots, reptiles is so small and dirty. Almost a safety hazard. Also, they even had a dead body of leopard gecko, which was already laying there for a long time. They use sand for tanks, which can cause to severe injuries and death for specific reptiles, especially leopard geckos. I hope many people will see my review and will avoid this store. I do recommend rescuing animals from there, because that's painful to see.

    Arch Creek Animal Clinic - Interior of office

    Arch Creek Animal Clinic

    (77 reviews)

    Let me start by saying I am so thankful for arch creek. They saved my baby. I had an emergency…read moresituation with one of my dogs on a Saturday morning. (It seems like emergencies always happen on the weekend ) They aren't my usual vet but they accommodated me immediately. Later when I found out the sickness was highly contagious they also accommodated my other two dogs to be seen as well! AGAIN I'm so thankful. The vet seemed really compassionate, I could tell by how much time she spent with me on the phone explaining the treatment and answering all of my questions. At pick up the staff explained all of the medications and instructed me on what to do for the next two weeks very clearly. Keep up the good work arch creek! We need more vets like this. I am also in the pet industry so you guys will be my new recommendation for all of my clients.

    I cannot recommend this veterinary office based on my experience…read more I was out of the country when my 4 year old frenchie Prince, passed away while in the care of a pet sitter. Because I wasn't in the United States, I had a friend pick up his body and take him to this clinic. This was one of the most devastating moments of my life, and I desperately needed guidance from an experienced veterinary professional, along with compassion and professionalism. Unfortunately, that is not what I received. I was told it was too late to perform blood work due to the stage of his body and that the only facility capable of performing a necropsy was far away and already closed. Unfortunately, I had no one available to properly store Prince's body or transport him there while I was in another country. While I understand there can be medical and logistical limitations, I felt there was very little effort made to explain my options or help me navigate such a heartbreaking situation. Instead, I was left feeling that the priority was arranging cremation and collecting payment rather than providing meaningful support. When I returned to the United States, I contacted the clinic because my dog's death is currently under investigation by the police. I requested a written statement from the veterinarian who actually examined Prince's body describing their observations. Instead, I received a document from a different veterinarian who had never even seen my dog. It did not address what I requested and was of no value to my situation. To make matters worse, when I called the office, I spoke with an extremely rude receptionist who spoke to me dismissively, and must of accidentally hung up on me. Compassion and professionalism are essential when dealing with grieving families, and I was shocked by how I was treated during one of the worst times of my life. The final disappointment came when Prince's ashes arrived. The cremation company had already delivered them to the clinic, yet no one from the office took a few minutes to call and let me know they were there. Instead, I had to call the following day myself. A simple phone call would have demonstrated basic courtesy and compassion. I understand that veterinary professionals have difficult jobs, and I appreciate the work they do. However, empathy, communication, and professionalism are just as important as medical care. My experience left me feeling unsupported, unheard, and deeply disappointed during one of the most painful experiences of my life. I sincerely hope this clinic improves the way it communicates with grieving families and handles situations involving unexpected pet deaths, because no one should have to endure what I experienced.

    Moc Reptiles - reptileshops - Updated August 2026

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