The worst and the most fraudulent billing I have seen right in front of my eyes. This review is coming from now my 6th visit, not coming from my first impression. My wife has been going there so I started going and this is the way it works. No matter if you have the best insurance they will find a way to stick you with a high cash bill on top of the fact. The dentist has his assistant doing a job that it way out of her scope of practice. To give you an example, The tech was molding my tooth for a temp crown and than just gave up and put this foil generic cover over my tooth which then came off 3 days later, which was followed up with phone calls and made than cancelled appointments. Oh I would like to mention that I made 3 appointments for my final fitting of my crown and all 3 times they called and had to reschedule because the dentist (not a doctor) would be out of town. I tried following up multiple times and than I got this collection agency notice in the mail from them stating I still owe money and instead of calling me or sending me a bill it went right to collections of money that I never even new I owed. But back to the fraudulent billing/office, if you go you'll notice that after the dentist examines you, the finances lady than does her job which is combining coding for both ends , he leaves the room and after you been given a shot to numb that area in your mouth and after they know how much pain your in they use that as a strategy because they know you need them and your in a vulnerable state. This woman than proceeds to go over your insurance and than off course what my bill will be from them. To give you a scenario; I had 2 teeth side by side that were bothering me from a small trauma and the dentist tells me that he just has to put one shot in and it will be one extraction because the teeth were ready to come out and it would be easy, we'll..... what do u know, here comes the finance lady that's telling me it would be $280 for both teeth after I've already been given a shot and also to add I called the day before to get an cash estimate because at this time didn't have insurance and she told me they could help me out since my wife goes there and could do it for $80. As it goes for the dental assistant shes doing most of the molding, picking at teeth as the dentist jumps from one room to another. I'm very familiar with the policy, procedure and scope of practice of 'techs' and having her finish up my root canal, than later just giving up because obviously she didn't know what she was doing with no supervision on implanting the correct temp crown. I am now stuck with an outrageous bill, my tooth exposed, 3 cancelled appointments and now all sudden a collection account from an agency. I talked to my insurance and they said everything should of been covered and the cap I should of payed is $110 but instead the dentist office seemed to manipulate the codes and come up with me owing $600+ on top of my good insurance. I know how the coding works too, if the tooth is starting to be 'to hard' for the dentist they can up-code it as 'difficulty' and your fee goes up, also scratching on other teeth or filling a tooth that is in the same area of the local anesthetic is also a way to bundle and up charge. This is no joke so be aware that the lady that comes in after the dentist exams you to talk about the financial part is like a car salesman, she already put together a spread sheet of numbers and her job is to make the dentist as much money as she can not take care of you,, this dental office is strictly a business not for patient care. They know how the games played and play it well. My insurance company is already filing papers to the state board and I have to follow it up with the multiple incidences, also since my wife has been going there we went back over her past bills and our insurance said this is definitely fraudulent billing and we were able to be applied with a state case worker that is doing an investigation. The place may look nice and the dentist knows what he's doing but they also know how to make sure they get you at both ends,,, cash in their pockets and money from your insurance even though your insurance would of covered your procedure 100%. NEVER GIVE A PATIENT LOCAL ANESTHESIA WITH OUT KNOW WHAT THE FINANCES ARE. ! No office should call to cancel your appointments on 3 separate times and than make it look like the patient failed to show up. I think they upped my bill out of spite because when I than had to go to another dentist it was followed by a collection agency which I didn't authorize any charges, no show fees? Crown fee? Really? He's a dentist not a doctor so that should tell you the first thing about the practice.. I do believe it's says 'DDS' not 'MD', some practices still have a heart for the patients, other offices like this shows the business and shows that your just a number not a patient. read more