This review is long over due. I've been taking my dog Nahla to Ruby's Pawrlor since 2023. Ruby has always provided great customer service by replying on a timely manner, upfront cost and most importantly my dog's well being and safety. Thank you Ruby! read more

Ruby’s Pawrlor - Nahla - Pet Groomers Near Me - Anaheim, California

I've been a loyal client for 5+ years, Ruby and her team have taken care of our family dog named Sparky(Yorkshire Terrier). Sparky has been through a lot of trauma and it was always really hard to find a great dog groomer/salon. The pet stores were constantly changing their staff and we were tired of it. Ruby and her team have been terrific! They are always accommodating, attentive, cost-effective, friendly, helpful, reliable, etc. I can keep going on and on and rave about them. Long story short BEST Dog grooming services in Town! read more

Ruby’s Pawrlor - Sparky's haircut After - Pet Groomers Near Me - Anaheim, California

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I normally don't leave negative reviews, but I feel I need to warn other pet owners about my experience at this grooming business. After my dog's appointment here, he developed a serious skin issue and was suddenly covered in fleas. He had never experienced anything like this before, and the timing makes me strongly believe he was exposed to something during or immediately after the grooming visit. It became so severe that it contributed to a major decline in his health, and it has been heartbreaking for our family. When I arrived at the groomer, I already had concerns about the cleanliness and sanitation of the facility. After seeing what my dog went through, I truly believe the environment may not be properly maintained. This experience caused my dog a great deal of pain and suffering. I'm sharing this so other pet owners can be aware and make informed decisions before bringing their pets here. I sincerely hope this business improves its cleaning and hygiene standards so no other pet has to go through what mine did. read more

i had texted ruby about making an appointment for my dog and she said she would be able to give a service on monday at 3:30. although she is closed by 3pm she made the acceptation to still book me. i wanted to be on time to this appointment so i left work early. i also texted her around 2pm to confirm the appointment... no text back. (i still had hope that she would call or text) it was now 3:30, i called her phone... no answer. its now wednesday as i am writing this and she never texted back to apologize about her mishandling of this situation. i am sad that this happen. i really do like her business and never had issues with her or any of the stylist but i will never not be coming back!!! read more

Ruby’s Pawrlor - rubys number - Pet Groomers Near Me - Anaheim, California

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Big shoutout to the staff here -- they did an exceptional job on my pups. I had previously brought my dog here, and I decided to return with my mother's dog as well. I can confidently say that the staff gave their best. They are incredibly friendly and honest. My pups will definitely be returning. Thank you!! read more

Grateful that this is so close. Decided to try a new groomer and was really pleased. It was super simple to text to schedule an appointment and I was able to get in that day. Service was great and prices reasonable for the quality. My two small doodles looked and smelled so good and were happy and not nervous coming out. Definitely will be coming back. My dogs both have one arm shaved because they had dental work at the vet the day before and we're put under with anesthesia read more

Ruby’s Pawrlor - Pet Groomers Near Me - Anaheim, California

Just recently got a new puppy and needed her nails trimmed. Booked an appointment for the next day. Staff is exceptional and caring. Handled my puppy and other dogs that came in with care and gentleness. Very loving staff with pets and pet parents. So glad i found this place. They are very informative when you ask questions and are very understanding. Recommend 100% for pet care. read more

This place transports me to another time. I love going there. It's appealing, staff are friendly and I love the menu options. Most times I order the Classic Ruby Burger. I substitute the beef patty with turkey and it is so good! The fries are delicious and I sometimes opt for the garlic fries with ranch to dip. It's hard to say no to their shakes. It's my go to when I'm craving a burger! read more

I had such a good experience my first time at Ruby's Pawrlor! I just recently relocated to the area and was looking for a new groomer when it came across Rubys page. I always get nervous finding a new groomer but they made sure my puppy's needs were met. They were kind, responsive and they treated my baby well. Will definitely be coming here again ! read more

Ruby’s Pawrlor - Pet Groomers Near Me - Anaheim, California

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This is my dog's first time going to a groomer and she's a very scared dog. Thankfully, I came across Ruby's Pawrlor and they were very helpful. They respond very quick to text messages too, which I really appreciate. It was a five star experience for me and my dog, Maui. read more

Ruby’s Pawrlor - Pet Groomers Near Me - Anaheim, California

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This place is awesome! I passed by a few times and thought I'd give it a try since my last groomers didn't really do a great job. I walked in and my puppers was accepted and when I came back to get him, he was so fluffy, clean & smelled so good!! Customer service was excellent! Great first time experience means I will definitely be coming back! He even got a cute bandana (: read more

Ruby’s Pawrlor - Bailey after a bath - Pet Groomers Near Me - Anaheim, California

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I've been bringing my golden doodle here for the past 6 months, and every visit has been a positive experience. It's surprising to see my dog not afraid to walk in and sometimes not wanting to leave - a clear sign he enjoys the way he's treated. A definite plus! read more

Ruby’s Pawrlor - His 1st cut ! - Pet Groomers Near Me - Anaheim, California

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I texted Ruby to request a Saturday appointment, and they were fully booked. She had a cancellation and notified me to confirm I could make it at 12 pm. She answered my questions, and we decided on my cat Squeak getting a flea bath, deshedding, and nail trim. I dropped her off and went back to pick her up at 3 pm. She was clean and happy and the staff was wonderful. They let me know that to not stress her out, they did not shave her fur this time, but could try on her next appointment. She was well behaved and did not cause them any trouble. I will definitely take her back and am so glad that they service both cats and dogs. read more

First trip here and they gave me the haircut I asked for. I had to text because they didn't answer phone but they responded quickly. I was able to get a same day appointment, which was great! This is one of the better cuts I have had for her and she looks very cute! read more

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You can never get this business to answer the phone when you call.Nor does the business respond back to voicemail messages.I have even went to the business to see if I could set up an appointment for services for my cat and no one was available. I heard someone in the building but was unable to speak to anyone. read more

Brought my dogs here and they took great care of them got them nice and cleaned up and smelling fresh read more

Ruby’s Pawrlor - Smurf all nice and clean - Pet Groomers Near Me - Anaheim, California

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I adopted a Dog in September first time dog owner and found rubys pawrlor for my dogs grooming so I was unsure how he would behave, but he did good was a bit scared at first but staff was friendly and patient with my dogs needs. Easy communication for updates she takes Venmo and other forms of payment, Over all will be Back to Rubys Pawrlor. THANK YOU!! read more

Ruby’s Pawrlor - Dog - Pet Groomers Near Me - Anaheim, California

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Love this place, I don't think I'd trust anyone else with my baby. He comes out so happy, and they do a great job. $55 for a full groom for a med sized dog, the pricing of great compared to other places. 10/10 would recommend, can't wait to bring my boy back read more

Ruby’s Pawrlor - My baby after his bath and haircut - Pet Groomers Near Me - Anaheim, California

I hope this helps customers June 24, 2023 (11am appointment) So the main reason why I even decided to come here was the reviews I really got fooled by reviews ... but I was wrong for trading my trusted personal groomer never again will I be coming here again I do not recommend to start I'm am very disappointed with how things were handled if I could give negative stars I would I asked for my yorkie-poo 10lbs (Yorkiepoos weigh around 4-15 lbs) (she said it was going to be more $ since he's a medium dog *medium dogs are over 23/25lbs* and on her wall it clearly says 25lbs or less $45 *RED FLAG* ) so I asked for him to be slightly trimmed reason why I took care of his long fluffy hair avoiding matting so his personal and trusted groomer had previously gave him an Asian fusion haircut and all I wanted done was a clean up / slight trim on legs specifically half of the hair on his legs I never once said anything shorter or a summer cut especially his TAIL .. I was disappointed right when I saw him I felt bad in saying anything since she was so happy in giving him to me but I had nothing to say I had to leave for work and I communicated about the situation since I didn't have time to confront it .. the excuse was it was too loud so since it was too loud like you stated then you didn't hear me at all in the small salon but I would have WISHED to receive a message to ensure exactly what I wanted.As a client with years of customer service/business manager I always have enforced policies so when the time came and I obviously wasn't happy about what my pets hair being EXTREMELY SHORT especially the private area and to top it of I asked for a PARTIAL REFUND I NEVER ONCE REVIEWED OR EVEN RECEIVED A POLICY OR ASKED IF I NEW ABOUT THE POLICY I NEVER SENT A DEPOSIT FOR THE APPOINTMENT that I booked 2 weeks prior didn't get a refund or even partial for the damages made never offered alternatives to better the situation instead received a nicely rude message saying if I didn't like it was a personal matter basically saying my opinion didn't matter so what I said for her to do didn't matter and she went of from what she assumed... no refund no nothing but I can go back to fix something she can't what you can you fix when your dog doesn't even have 3 inches of hair nothing so i responded with a few tips and said thank you for trying but I am not pleased with what I received. These are photos 1 & 2of him after the haircut... along with the messages and photos of him before. Hope this helps others find places better than this. clearly even after the response didn't even bother to ask through messages for reassurance regarding me (client) wanted.. damage is already made I hope nobody else goes through this .. Quick update on this too so yesterday June 25,2023 I also told her about my pets private area being red here is the photo of the irritation on his skin from a 24hrs later I will be going to my vet since she also didn't say anything about a medicine very unhelpful/ unprofessional read more

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Took my dog here instead of PetSmart and I am impressed! My 3 year old Yorkie just came out looking fresh and clean and he was not shaking from fear! He was happy to get picked up and price was beyond reasonable! I will keep bringing him back for sure! No more PetSmart for my dog! read more

I was very happy n pleaseed of the grooming my dog Blue recieved..I will def.be going back...Thanks for the great job on my lil guy Blue..Judy jordan read more

I'm going to talk about the positive first her establishment is clean and economical however it is very hard to get in contact with her over the phone she request only text so it's hard to determine availability. When given directions she has different interpretations on length size, give her shaving sizes be very specific. The reason I'm giving her a two star review is because she did nick my dogs genital area and left it irritated so I had to take her to the vet and get her on meds so that's another bill the other reasons are the misunderstanding of length and third she was on her phone talk to her friend/family when attending my pet. In hindsight I should have known better but again the establishment was clean and economical and was my first time there. read more

I found the the groomer on my iPhone maps. When I walked in, I recognized her from my vet clinic. She did a great job on my Yorkie and Morkie! I will be coming back. read more

so upset my dog stay for 5hrs and incomplete service plus they didn't give any water.

The owner was very helpful with everything it was needed to wash my Australian shepherd. Supplies are sufficient and the place is very clean. read more