This place is a natural wonder and if you were in the Chattanooga area you should stop and check it out. Be forewarned, it is generally about one hour away from the time you purchase your ticket until the time you actually get down into the cave. There are numerous delays along the way as they go in smaller groups to tour the caverns. It really is a natural wonder of the world and the rock formations are incredible to view. Very distressing was the fact that in the old days people used to snap off the stalactites and take them as souvenirs. Luckily, they don't do that anymore. Pricing is $21.95 for adults and $13.95 for kids. There are no discounts available except for military veterans or senior citizens. I gave it four stars because I feel it is overpriced and should be in the $15 range for adults and $10 range for kids. read more

See all

We went on an early morning 8:40 tour on a Wednesday. The location was easy for us to get to and parking was also easy. We had a decent sized group (maybe 30 people) and the tour was about an hour long. The staff was super friendly and the tour would be easy for all ages in my opinion. The walking path was very easy and had handrails. The waterfall was quite a sight and worth the experience! Definitely come here if you're looking for an easy walking cave tour! My only negative is that the tour is a little touristy and gimmicky but that is expected. If you're looking for a more personable cave tour check out raccoon mountains cavern tour. I highly recommend both if you can afford doing them. read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

See all

Well this is impressive. I was worried I would have felt Claustrophobic. But I didn't I felt safe I was OK that I was underground. And arriving at the falls is simply very unique. This whole tour is done extremely well and having the intro discussing the man that discovered it and how he was under ground it is all caverns for so long. That really added to the complete to tour. I would say this is appropriate for anyone that does not need assistance walking and also children that can go sometime without using a restroom read more

See all

For me the experience was underwhelming. Our group was larger than expected. We went later in the afternoon and they kept adding people to our groups which made it the largest group. To be honest this is something that would take 30 minutes in and out lasted 1.45hrs because of the constant stops we had. Since the cave was narrow we had to constantly stop to let other groups pass by. I was expecting to see more leading the waterfall but it wasn't much to see. Along the way to fall they would have markers. The price for the experience wasn't worth it and like others said $30 for a single photo was quite pricey and it wasn't even taken at the waterfall. If you want a magnetic for your photo is additional $6. On top of it, you as for a tip when checking it, take the $30 you charged me knowing it doesn't cost $30 to take and print as your tip! read more

I love this trip. Our tour guide wasn't the best but the scenery was amazing. The temperature inside the falls was perfect. read more

Ruby Falls - Ruby falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

Austin was a great tour guide and the fall was fantastic. I wish that we were able to hear more facts about the falls though. He kinda just walked us in and right back out. read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

See all

This was my second trip to Ruby Falls. The first time was years ago. It's a really cool experience if you want to get out of Atlanta and try something new and adventurous. It took less than 2 hours to drive out here. Its a fun experience to go deep underground and explore the rocks and the beautiful falls. Great for kids and adults. The total experience is about 1.5 hours. Around $20 per adult. Would totally recommend it. read more

See all

Me and my boyfriend decided we needed a little getaway and Chattanooga, TN was only about a 3 hour drive from where we live in Georgia. So we said hey why not pack up some clothes and drive? We've heard of Ruby Falls so we made sure to go there. It was a unique experience. Very cool. For us personally it was a one time thing. Don't plan on coming back but it was great! If you are a tourist definitely come experience Ruby Falls. (It is a loooooong walk to the waterfall btw but worth it for a "one time" experience) read more

See all

This tour would have and could have been so incredible! The whole tour was so rushed and no one got a chance to really have a look at things and take it all in, we didn't get very long at the falls itself (since we had such a giant group) no many of us got a chance to have a close up look. There were so many groups squeezing and trying to pass each other down there that it was silly. I would much rather go to rock city and be able to take it at my own pace. read more

Ruby Falls - Ruby falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

Natural Beauty This tour is amazing! Doug D. our guide was superb. Worth every dime. Get your cameras ready, this place has amazing spots. read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

See all

Our first full day in Chattanooga- we headed to lookout mountain. Ruby Falls was the first stop. We purchased a timed tour online ahead of time- checked in about 20 minutes early and perused the gift shop before the tour began. The elevator down was a trip! It's glass doors allow an interesting view of rock flying by as you descend into the mountain. One of the women in the elevator had to turn away, for fear of getting sick from watching. It did accent just how deep you were going. We exited the elevator, headed down a bit and waited for the rest of the group to join before starting the tour. There is a brief video, basically telling you to not touch any of the rock (not my first cave tour- so I already knew this) and that you must keep your mask on at all times. I admit- social distancing didn't really happen. Not that I care, I wouldn't be on vacation if I was afraid. The other major info- there is no stopping for photos or info on the various formations. Just our booming voice guide at the front- fast walking and talking about things as we fly by. Not my favorite part- I brought my canon with me- but you can't walk in the dark and take photos that come out clear. So- my pictures didn't come out. I actually switched to my cell phone and used video while snapping photos to get any pictures- and even those were a 50/50 crap shoot. If you know anything about me- you know I love photography. We did get to stop when we reached the falls. Robert and I were joking about the ceiling in this cavern looking very feminine. People took turns taking their picture in front of the falls. I went from chilly with a jacket on- to taking the stop as an opportunity to shed that layer because 45 minutes of fast walking had me sweating. We had about 10 minutes at the falls and then turned around and ran right back out. A fellow Yelp friend had told me Ruby Falls is a one and done visit and he was right. If I ever ended up visiting the area again, I probably wouldn't do this attraction again- unless they offer a different tour allowing for more time. read more

See all

Walt S. was absolutely amazing and made the tour something special. Very knowledgeable and kind.

Very cool. Worth the walk but maybe not the trip for ATL u less you came for other reasons.

Stop monopolizing such a beautiful geographical formation of earth; whilst hoarding too many people on a many given tour at one time. The wait time to allow other groups to pass by is longer than the time given for one of thirty to appreciate this stunning waterfall. This company hoards this waterfall by not even having the lights on the entire time. Leo Lambert would be rolling in his grave to see what you have done to something he named after a one in a lifetime love, not only to uncover a magnificent beauty but to dedicate that to a one in a lifetime soulmate. Steiner's across this monopolistic board, you suck. You are the evil that continues to push the human race down. The gems in your gift shop are fraudulent at best. Disgrace be upon you. Do better. The waterfall is stunning if you can let go of any expectations you have and do your best to soak it in while they show it to you through alternating color lights display. read more

A little expensive but a fascinating story and a beautiful ending. The water fall is stunning and the tour is incredible. There is a lantern tour and a Halloween tour that sound like a good time. read more

See all

We came on a holiday weekend which was mistake number one. But overall, I've been to other caverns and this one did not have much other than the beautiful waterfall. It was about a two hour tour to walk 2/5 of a mile because there is only one way in and one way out of the cavern. Which means that when other groups are coming, you have to scoot over to the side and stop to let them pass. You do more standing around and waiting in line than you do actually looking at cool things and hearing history about the cavern. If we had come during the middle of the day in the middle of the week I'm sure it would have been better but it was not a great experience for us. read more

See all

We had a lot of fun touring here! They had an interesting story and we really enjoyed the tour. We were able to see some interesting things and our guide was wonderful. Highly recommend if you have a couple hours to spare in the area. We did feel that there were way too many people in the cavern while we were there. It did not ruin the experience though. read more

See all

Visited yesterday. Excellent. A must see at least once in a lifetime. Four stars rather than 5 because of lack of seating for those waiting on tour. I'm 53 and fairly active but was a bit tired after alot of walking the day before around downtown Chattanooga. I didnt see very many places to just sit and wait for your tour time. Me and my husband endeded up sitting in 2 of the 3 very large chairs on the porch outside the cafe. We had an hour wait. On 2 trips to the restroom we saw 2 different younger families with children sitting on the floor beside the entrance to the tour. There seemed to be ample space to put a bench there and against the wall in the entry walkway to the tour. We didnt feel it was right to take up a table in the cafe when we didnt want to buy any food items. read more

Really enjoyed the tour. The waterfall was beautiful! The groups are big, but Scooter was an awesome guide. read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

Visited with my family (2 adults, a 1st grader, and a 4th grader) over Fall Break and had a great time! It was our first time (except for me, who hasn't been in about 25 or so years). We enjoyed the tour and all of the cool rock formations found within the cave, as well as the waterfall itself! The tour was a little over an hour in length. Glen (aka Coach) was a great tour guide and is highly recommend! The kids also enjoyed looking out from the large "castle tower" prior to the start of our journey within Lookout Mountain. read more

See all

I didn't catch Covid so that's a plus. With that being said it was crowded we kept having to stop to let others go by but turn lemons into lemonade right ? So while we did have to stop it gave an opportunity to take pics. If pics are what you want stay at the end of the line you can have time to get lost before the guide moves along. The guide we had looked like Santa clause i forgot his name but he was sweet and very knowledgeable! read more

See all

I've always enjoy going to Ruby Falls, since I was a kid. The awesome lights, the stalagmites/stalactites, and the wonder of it all. As an adult I enjoy the back story, the history and the falls. This is a high tourist area so it is best to get there very early, especially on the weekends. You can purchase tickets online or when you get there. You can also purchase a bundle ticket with your Ruby Falls ticket. This gives you a small discount on other venues such a Rock City and the Incline. Make sure to use the restroom before you go into the cavern as there are no restrooms down there. Also it would be a good idea to take a small jacket. The temperature drops significantly when you get underground. The tour takes about an hour and a half. After the tour you are lead into the gift shop. There is also a viewing area and a cafe that sells things like, hot dogs, chicken sandwich, coffee, etc. I would highly recommend anyone do this, regardless of age. read more

Ruby Falls - Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

See all

WARNING: SPOILER ALERT and PSA: those who are claustrophobic, or just scared of being underground for extended periods of time, turn back now. This was one of the most incredible experiences my wife and I have had in Tennessee! It is absolutely stunning and well worth the hour long tour even if you feel cramped. I get pretty anxious and this was a true test of my nerve, but man am I happy I took the risk to check out this epic experience. After waiting in line to take the elevator down below the surface for over an hour, we were treated to a great walking tour of just over an hour and just about 1 mike there and back. Meanwhile, we couldn't help but notice the massive line to get back up the elevator (folks in line said they had been waiting to get back up for over an hour after their tour finished) but that didn't deter us, we absolutely loved the tour and when we got back, luckily the line was gone and we got right back up the elevator. SPOILER: at the end of the half mile trek down the caverns, an immense, gorgeous waterfall awaited us... it was awesome! Now they put on a rather cheesy light/music show but it's still pretty cool, we absolutely recommend this place for anyone and everyone! read more

See all

From the views to actually experiencing being in a cave-how remarkable to see nature at work. I could feel my ears pop was I ascended to the top of the beautiful mountain! And oh yea, go to LookOut Mountain too!! The cave was designed uniquely and the tour guides give great background information and seemed to be knowledgeable. The tour lasted an hour and there were plenty of breaks, giving you time to rest and take photos. The cave also seems fairly easy to navigate. There is a souvenir shop, of course and plenty of parking. When you finally reach the waterfall, it's such a beauty to see and experience nature at work. Just beautiful! I enjoyed every bit of Ruby Falls! read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

This place never gets old. It is such a cool spot to explore. We've visited multiple times to see the glorious waterfall.

This is an amazing adventure! This underground waterfall is breathtaking!! Not only that but the guides are so fun. They explain the history and how the area was discovered, they provide cute antidotes and super corny jokes! Additionally, I never felt scared or claustrophobic. I would rate this a must do!!! read more

The good: the guide was fun and full of energy. The falls were awesome and pictures don't do it justice. The bad: They cram you into an elevator as full as it will go. There is a lot of waiting.. While people pass, listening to the audio diary, stuck behind people taking pictures. Over all we had a good time, we just wish we could got to the falls quicker. read more

Ruby Falls - Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

So the Falls and cave were spectacular, the organization of the tour was iffy. We stopped only to let others go by instead of learning about the history or the formations. Every ten min of we something informational and they encourage video vs photos because it's more a walk through a cave to the falls instead of a tour. Perhaps if they stopped to explain caves or the history instead of only pausing to let other groups through, more would enjoy it. Overall great job read more

The falls haven't changed much since the last time i've been. The addition of music and LED lighting has commercialized it. There were a TON of people there on friday afternoon when we went. We had to wait an hour for the next available group to go down. We made our way through the cave. Our guide was ok. Young and very quirky. What do you expect from someone who gives tours in a cave 10 hours a day for days on end. They should let their workers get some sunlight every once in a while. Anyway. We saw the waterfall in all it's glory. While we were in the cave and just headed back from the falls, a sensor broke on the elevator so they had to stop groups from coming up from inside the cave. We were 6 groups behind. There are 3 elevator loads per group. Add that up. It took us a LONG time to get out once it started running again. We had to wait and wait and wait. We were in the cave for 2 1/2 hours. It sucked. We had to move our dinner reservation up once we got cell signal because we were inside so long. All in all, I'd recommend seeing this attraction once in your life and let that be it. It's just not worth fighting the crowds. read more

We had a fantastic time, Skye was our tour guide, and she did a great job, keeping us together, keeping us entertained, and also informed on the history and features of the cave and falls. Really enjoyed the experience! read more

I have to echo what some others have said: the wait is insane. What should be maybe an hour total took us almost three hours because of how many people they shove down there. You're mostly waiting for people to come back out. Not ideal. The falls are pretty and I'm glad I did it, but I won't do it again. read more

See all

A must see place while visiting TN or just passing by. We were curious what's inside based on pictures of FB friends. The price to get in is reasonable. They were organized and the tour guide was so nice and knowledgeable. They made the history very interesting. And actually kinda touching :-) with this pandemic i am not sure though how safe it is being with numerous people in 1 elevator. But the view and experience inside is awesome. One of a kind. How cool is it to be inside a cavern and walking 1/2 mile without being bored or being tired. They were able to preserved all the stalactites, stalagmites. Fun fact Ive learned that this is a cavern and not a cave because is does not have an opening therefore there are no bata or bears inside. You enter and exit on the same place. The place has a gift shop too! I would probably visit this again when im in the area or try the lookout mountain! read more

See all

Visited on a cold and rainy day so the inside activity was welcomed. We hadn't been here since we were kids and the tour was really fascinating. Our guide was informative and kept us entertained. The waterfall is worth the half mile walk to get there. All of the formations were interesting and the named formations really did resemble the names - especially bacon! read more

Ruby Falls - The cactus formation you can actually touch - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

See all

Ruby Falls! I loved this experience! My best friend brought my boyfriend & I as a Christmas gift. Since we live just northeast of Atlanta, the drive was about an hour & a half. It was perfect travel time for a day trip. Upon arrival, we noticed some park ranger looking dudes flagging us down but we parked on the upper level. There was no charge to park. You walk over and go inside to purchase tour tickets. The ticket prices were just under $19/person; which to me wasn't expensive. There's a sign that says the tour is about an hour long. Our tour started 15 minutes after we got our tickets. Our tour guide (Kristy) was bubbly and friendly. Very pleasant! Our group consisted of maybe 15/16 people. Not too big and not too small. Nice & intimate. When you enter the gave you take a picture that's available for purchase after the tour's end. We decided to get the $30 package with 4 pictures and 2 frames. When you enter the cave you hear a little presentation/history telling you how Ruby Falls got its name. When you're walking in the cave there are some slippery, narrow slopes so be careful (I didn't fall, though). If you're tall, you'll probably have to bend down some around a few areas. I'm 5'4 (& a half) so it was smooth sailing for me the entire time *insert wink here for all the shorties*. After the tours' end you can go to the top of the building and insert a quarter to look through and see the city from up above. There's also a playground for the kiddies. All in all, we had a good time and I want to come back to bring the kids in my life and try the Halloween tour because I LOVE scary stuff! Some of the items in the gift shop were a little pricey but.. if you don't mind, they have plenty of items to choose from! read more

See all

Pricey tickets for a short cave trip. Not worth the money. They allow a short time to take a pic in front of the waterfall. In my opinion, they should offer the photo shot at the waterfall instead of the entrance. read more

See all

Thank you for the overall tour and amazing place! Doug was Very informational Yet funny. He offered to take our pictures too! read more

Ruby Falls - We loved Ruby Falls! Great atmosphere, tour was amazing and the funniest guide ever Doug! - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

Steep ticket prices, accompanying a steep descent in elevator 260 feet, in order to begin the walk to Leo Lambert's discovery of Ruby Falls, named after his beloved wife. Total walking distance is about a mile, to the falls and back. to imagine that Lambert spent 17 hours of crawling about on hands and knees in order to discover this wonderful falls. Now the whole world gets the pleasure of enjoying his toil. Definitely worth the visit!!! National historic registry of places marker. By the time one hits the falls, I believe you're about 1120 feet below. Amazing experience. Wish only they gave us more than 1-2 minutes to behold and appreciate the falls. They're timed with lights and music, in order to keep the $$ ka-ching!!! happening.... Magnificent stalactites. PS Granddaughter of Lambert's is the lady who owns the little cottage selling blankets and knick-knacks that one sees on the Incline Railway on the left-hand side when ascending Lookout. Bit o trivia for ya read more

See all

This place is awesome!! The staff was very friendly and helpful. The tour to the falls was a great experience, the history, the beauty of the rock formations, and the falls are a lot to take in take in in a short period of time. The tour is about 4/5 of a mile trek round trip, and takes about 1-1/2 hours. I recommend that you take a bathroom break before you depart on the tour. Our guide was very good, he was witty and had a great personality. The cave is a little cool and damp so you may want to bring a thin jacket and were appropriate shoes for the trek to the falls. There are plenty of neat formations along the way, so make sure you have enough memory on your phone or extra cards for your camera. The gift shop has a great variety of souvenirs and the price is fair. If you are just looking for a day trip this is a great place to go in Chattanooga. read more

I went to Ruby Falls six months ago. I thought about it again today and could not help but think of my fantastic tour guide, Scooter. Scooter is definitely the life of the party anywhere he goes! His jokes... Phenomenal! I tipped the kid $50 as I went up the elevator to leave...it was that good! I literally made a yelp account in order to give this review. Scooter, if you're reading this, I hope you still work at Ruby Falls and you are a super cool guy with fantastic jokes. Everyone, if you go to Ruby Falls, be sure to get Scooter as your tour guide. Also, make sure to tip the kid really well... and if not, don't ask for him because he deserves all the tips. read more

Ruby Falls - Landmarks & Historical Buildings Near Me - Chattanooga, Tennessee

This was a miserable tour for us and the whole time we just wanted to see the waterfall and get out. From the looks on others' faces, they felt similar if not the same. They took a beautiful wonder and turned it into a commercialized tourist trap. My partner and I have been to different cave tours around the world and agreed this was our worst experience. Tours run every 10 minutes and they are full. Due to their frequency, half your tour is spent stopped, pushed up against the rock formations, waiting for other groups to pass. We were waiting even from the start at the elevator and then again at bottom when they try to force a photo on you that they want you to purchase from the gift shop. There were several drilled signs and colored lights that hindered the natural beauty you come to see, even at the point of the waterfall - just tacky. They played audio clips and videos along the way to supplement the lack of training for their guides to be informative and engaging. Also beware if you're taller than 5'4" you'll probably be ducking A LOT. This tour would be a whole lot better if: - Smaller groups. If the whole group can't fit in the elevator at once, it's too large. - Reduce the frequency of tours. Yes, you'll make less money per day, but the experience will be so much better for your customers. Tour duration will also be shorter since we won't be waiting on other groups. - Focus on enhancing the natural beauty of the caves instead of using colored lights for an awe factor. Take down the tacky signs and photo booth. - Train your guides to be present, engaging, and knowledgeable. read more

See all