Beware! If you are purchasing a gift and will not be giving it to them for two weeks like what often happens during the holidays, do not buy. They have a terrible return policy. In fairness it does say their policy on receipt but I didn't notice it. All I wanted was a credit. You do not get anything after 14 days. Nothing. I had received another gift at same time from Free People which is next door and was purchased same day and that store took it back with a full refund. I ended up buying something else with that money at that store. I won't be buying anything from Ruby and Jenna again read more

I was in this store location for less then 20 seconds and had to leave. Two young girls on shift gossiping and laughing while saying inappropriate things. As the cashier says "what!! No one is in here" and her other coworker mumbles to say there is a customer in the store. Was going in to purchase because I love r& j however, they were super irritating to listen to and I will visit another location instead. The young girl mumbled have a good day while staring and I just walked out. read more

Love the clothes hate to leave a bad review but the service at this location is disappointing. First off you walk in all the girls are hanging out in the back , you don't get greeted. I had a lot of stuff in my hand, but did not get offered to start a room. Then the girl at the register had the nerve to give me an attitude and didn't even say thank you or a word to me after I had purchased some stuff. SMH giving me racist vibes. read more

Came in and the other day and older lady with blonde hair was talking down to the younger girl working , it really rubbed me the wrong way . Won't return read more

Cute clothes, great customer service, sometimes pricey but has good sales a lot. Usually able to come and pick something up quick.

I went to the Oceanside boutique, the clothes are nice but the customer service is sooooooo bad. I have literally never felt so weird shopping for clothes in my life. The employees acted so snobby and made my friend and I feel super uncomfortable more than twice already, like did I not just spend close to $200 here, whats ur prob girl???? cant let ur pms get the best of u. sucks because this shop has so much potential though. I'd give you more stars but the employees are literally that annoying lmao if I had the time, I would literally volunteer to work there just to adjust the vibe in that store update: tell me how you guys sell a $5 shirt off aliexpress.com for like $30. yall aint slick but let me mind my own business... read more

went to Ruby And Jenna today with my daughter third time this summer. each and every time had the greatest sales girls. I cannot say enough about the manager Alexa and the sales girl Sam. They went above and beyond to make sure my daughter found sizes and clothes that made her happy. it's really nice to have a clothing store locally that has incredible employees in this day and age. thanks again girls !! read more

What a cute store, and this is one of their larger locations! The girls are so helpful and wont even let you find your size, they do it all themselves and wisely let you look for more items. Love this chain, nicer than kings highway location read more

When I discovered this boutique two and a half years ago I knew that it would be come my favorite store. It's the only shop where I truly enjoy shopping. Great styles that are always changing, affordable enough prices, the girls working there are always so sweet to interact with, and overall just my favorite place. I tell everyone to come here or bring them with me. all the locations are great in their own way but this one is the first for me so still my favorite. Ps. Their blue shopping bags are the best, so sturdy, I use them for everything! read more

I love Ruby and Jenna! Great clothes, great prices. Definitely a lot of original and unique stuff here and they always have new stuff coming in which is great. The staff is always very friendly, warm and helpful too, which is a rarity for boutiques in this area. The only reason I didn't give it 5 stars is because of the variety in sizes. Sometimes I find shirts there that I love and they only have 1 or 2 and it's in one size. Seems like they don't always carry multiples of certain items. read more

Ruby and Jenna Boutique - Women's Clothing Near Me - Plainview, New York

Beautiful clothes - terrible staff!!! 4 of them standing behind the cash wrap and not a smile or a thank you. Had to ask if my bag was ok to take as she never handed it to me.. sad cause it was a nice store read more

Came here to check out the huge "wear-house" sale that they were having around Valentine's Day. I don't think I'll ever step foot in here again. Nothing special, cute clothes as always but the EMPLOYEES.. dear god why do they act like such snooty little mean girls? 1. Employees literally grilled me coming in (they were not closing for a long time) no hello, no smile, & no music? = worst shopping experience. Made me feel uncomfortable just looking. 2. Please stop loudly chatting away about your dumb lives and text on your cell phones while I wait on line to try something on... WHILE NO ONE IS IN THE STORE. 3. Pathetic all around. The girls at Westbury Plaza and even in Bay Terrace (my least fav Ruby and Jenna) are better than that. Shame on you. read more

Cute clothes and fantastic customer services. Giving it four stars because the clothes are too expensive for the quality. I will continue to shop at Ruby and Jenna but will always shop the sale section first. read more

Horrible employees. Waited on a line for a fitting room for 15 minutes while employees just stood in the little side employee room on her phone. No one even looks twice at you while you're shopping there. Left the store even though I was desperate to buy things and they could care less. read more

I was in the store today and the owners were in- they were extremely unprofessional.. one of them came in with curlers in their hair yet was criticizing her employees about how they were dressed, the other one was publicly reprimanding each girl to the point of one having tears in her eyes and making myself and her employees incredibly uncomfortable. Used to love shopping here but after meeting the owners today I will not be returning. read more

I am obsessed with Ruby & Jenna. I have been to three locations. Plainview, Oceanside & Westbury. My favorite so far is Plainview. They have a larger selection of clothing. I cannot stress how much I love their selection of clothes. Terrific quality & reasonably priced. my favorite part is that once they sell out, that's it - they get all new inventory! I go every week & each time I walk out with something new. I have gotten tons of compliments on everything I buy from here. Very original. I met the owner & her daughter - SUPER friendly! The staff will help you find anything you need. My new go-to store. I really do wish there was one closer to me :( I'm in Medford & the closest one is Plainview. Crossing my fingers for a new one to open up by me :) If you haven't shopped here... YOU'RE MISSING OUT! read more

Definitely the best clothing boutique on Long Island. I am a big boutique shopper but Ruby and Jenna is my favorite. I've shopped at a few of their stores but the Plainview location has the best selection. Prices are mid range but fair for a boutique. read more

Went here yesterday to look for a dress for back to school. The clothes are gorgeous and of good quality, but it was very expensive. I would shop here again, but not for every day clothing (without a coupon at least). For dresses and other fancy attire, I would recommend this ruby and Jenna! read more

Let's just say I have extreme shopping anxiety. I've been here twice. The first time in December was crowded but I still got excellent customer service. I bought a really cute top that is completely out of my usual comfort zone. I went back in yesterday and the sales girls could not have been more helpful or welcoming. I bought 2 more tops that I love. This is my new go to boutique. I'm finally excited to go shopping! read more

Great prices and the people who work there are so nice and friendly. They make shopping there a fun and pleasant experience. I go in every week because they are constantly getting in new merchandise. I have had the pleasure of being helped by both the owners Jenna and her mom Barbara (Ruby) on different occasions and they are so friendly and helpful. Love this store read more

I never thought I would say that I have a "favorite boutique store". Prices are reasonable and styles are cute. Trendy without being the top, the selection is a good variety. read more

This is one of my favorite boutiques!!! I get compliments on almost everything I've purchased here. Their clothes are not typical. They have terrific pieces that will make any outfit pop. All their clothes are very reasonably priced and of great quality. read more

I went into the Marlton, NJ store today to exchange a sweater (for a more expensive sweater). I had the receipt and the sweater still had the tags intact. I was told Ruby & Jenna's policy is no refunds or exchanges after 14 days. Just be warned! read more

I bought a $40 pair of pants from here that fell apart within less than a month and two washes. I would give it no stars if I could. The phone doesn't work and the customer service is terrible. Don't spend your money on them, not worth it. read more

Great store, lots to chose from and the sales staff is exceptional! Very friendly and so helpful.

Don't shop here. As much as this store is cute, it has a completely unreasonable seven day full return policy. What a scam!

My favorite place to shop! They have amazing and unique clothes at amazing prices. The racks are never over crowded so it makes it easy to shop. read more