Stopped in one day for the first time ever. Clothes looked cute and trendy, prices were ok. Although only one other customer was in the store, I was never greeted, no hello, nothing. I continued browsing while the woman working there (the owner?) proceeded to walk by me several times, fooling with clothes on the racks...again, nothing. You would think a new face visiting their business would warrant some sort of interaction. I have worked in retail management in some very high end stores, and this is retail 101. GREET YOUR CUSTOMERS!! Make them feel welcome. I love to support the local mom and pop businesses in my town, but sorry, LOFT got my business that day. read more