Extremely rude and unprofessional office manager not to mention on many occasions within the last…read moreyear they've had to reschedule my appointment. Just this week within 48 hours they've called me twice to reschedule as now the doctor is not coming in on Wednesday before a holiday. What is the worst part is when I asked the Office Manager to note English as my preferred language as she left me a voicemail in Spanish her response was "this is Miami". What sort of response is that?! I clearly know where I live and the first language is English not Spanish. One should not make an assumption that I speak Spanish especially with a non-Latin last name. An easy apology would have avoided this all. Your response just lost a patient and a complaint to the Better Business Bureau has been filed. Avoid this business.

Patients beware. I'm not sure if it's this location or the practice in general. I've never seen a…read moremore incompetent or uncaring practice in caring for their patients. From not returning calls, to not sending prescriptions in, to the appointment times.

I really liked this office. All staff/nurses, very friendly, knowledgeable and considerate. Dr…read moreBartos was also caring, helpful, and informative.

Dr Lucy Martin resolved my scalp problem she is a great doctor. thank you zaquie meredithread more

I have had an appointment made with this office for close to three months now, and at first I was…read morevery hesitant coming here because of its location. When I arrived, I noticed that there was ample parking spots all around the building. When I entered the suite for the dermatologist office which is 116, I was greeted by the two wonderful ladies at their front desk. Because I was a first time patient there was some quick paperwork, all done on an iPad and then payment of my co-pay. The waiting are, and exam areas were spotless! This place was clean, organized and smelled fresh. I waited no more than five minutes before I was quickly taken into the exam room. I was asked a few questions about my health, my skin, and basically what brought me in for the visit. The medical assistant who is helping was also very patient and friendly. The one thing that stood out immediately was how friendly all of the staff members are. After a few short minutes of being in the exam room, the doctor came in and introduced herself. We spoke a little bit about my skins history and what procedures I was getting done before. She gave me some recommendations of other facilities in Fort Lauderdale that handle the specific type of issue that I was visiting for. She also recommended the same procedure that I was receiving from a different physician many many many years ago when I lived in New York. I really appreciate the fact that they did not try to force anything on me, or get me to do something or try something that they were not comfortable with let alone I was not comfortable with. The doctor was confident enough to give me information for a different office in Fort Lauderdale that can handle my situation way better than she can, but she also still offered the same procedure in office while I was there. The bottom line here is you rarely go to a doctor's office these days where a doctor will truthfully tell you what they think or what they feel or even refer you to go somewhere else for treatment that they know they truly cannot handle. Honesty like that for a medical professional is rare these days. I ended up getting a treatment done same day, and I have an appointment for one month to come back for a follow up. I think that for now I'm going to stay coming to this office because I felt comfortable, I felt heard and the staff made you feel welcomed and not judged. Dr. Julian and her staff are wonderful.

Dr. Julian and her staff are a pure delight! Every time we come in we are greeted with beautiful…read moresmiling faces. Dr. Julian treats my kids and myself so it's nice to not need a million different appts. Always makes everything so comfortable.

The med spa is beautiful and a professional business. There…read moreare many services to choose from. There is also a membership if you prefer. Gina did a lovely hydrafacial.

I've been a patient at Ageless Medical for more than five years, and Sandy is a big reason I…read morecontinue to go back. She has an incredible ability to listen -- not just to what you say you want, but to what will actually work best for you. Her Botox and lip filler work has given me a more youthful, refreshed appearance, all while keeping things natural. Sandy is gentle, calm, and reassuring, which matters so much with aesthetic treatments. I always feel informed, comfortable, and cared for, and I truly trust her expertise. Her work has made a meaningful difference for me.

The doctors are caring, and very up to date on cancer detection and care. I sometimes find that the…read morereceptionists are a little unobservant, assuming that I already know what the prep ought to be or misplacing paperwork. I find it worth putting up with for the medical expertise.

Hello, i am writing to express my disappointment regarding a recent telephone interaction with your…read morefront desk staff today. During the call, I attempted to schedule an urgent appointment for my mother, who was recently advised by the hospital that she may require a biopsy. Unfortunately, the representative repeatedly interrupted me and did not allow me to fully explain the clinical situation. She wanted to confirm my phone number ( which I did ) I then preceded to say "Hope to get an appointment asap because of my mothers situation. Furthermore, while I was informed during the call that your office had left voicemail messages regarding transferring her care to another physician, I have no record of any missed calls or voicemails from your office. When I tried to detail why my mother needed the biopsy, the staff member abruptly hung up on me mid-conversation.

Get ready to wait and have your appointment run late. Constantly being products and trying to…read moreschedule another check up appointment that is most likely not necessary. The rug could use a cleaning and I can not stress enough how nice it would be to have these appointments scheduled better.

Dr. Wallach and PA Colette are both PHENOMENAL Dermatologists. They care for their patients and…read moretruly want the best for them instead of focusing on just making money. They are both conservative in the way they treat and are both extremely professional, personable, and knowledgable. They also are more on time than any other doctor's office and the staff is also always a pleasure to be around.

Going in to the office, the staff is usually nice , but calling the actual office, I don't know if…read moreit's a call center or what but they are rude as hell. Sounds like an older woman who answers. Just rude for no damn reason. Just for that I rather switch doctors

I was a patient for many years in the Boynton Beach office. On the day of my appointment, I went to…read morethe office and it was closed. There was a note on the door that said the office was closed unexpectedly and that to call their office in Tamarac. I called and they told me that the owner of the building shut it down. I asked about my records and they said they were locked inside and that there was nothing they could do. In this age of electronics, what doctor keeps paper records??? I find it very difficult to believe that there is no way for them to get my records from the office management company. Beware, it might happen to you.

Excellent Customer Service all around. KUDOS to RYSNA who was very friendly with me, keep up the…read moreamazing work, your kindness and endless efforts makes a huge difference, people like you are a Gem! above and beyond I felt your positive energy. you make a great assistance to the office of DERMATOLOGY EXPERTS. Thank to Dr. Ayar and Jackie Great Job!! thanks for your services.

amazing staff and doctors. Dr ayar is very knowledgeable and accommodating…read more thank you Dr Ayar best dermatology in parkland

My husband had an appointment with Dr. Hoffstetter, and unfortunately, the experience was so…read moredisappointing that we left before he was ever seen. We're self-pay because we don't have insurance. The website states that the office accepts CareCredit, but when we arrived, we were told they only accept CareCredit cards with a chip. That didn't make sense, so I called CareCredit afterward, and their representative told me that the presence or absence of a chip should not affect the ability to process an account using the account number and identifying information. I'm not sure why we were denied at this office. Before the appointment, I tried to call the office multiple times to ask about self-pay pricing and payment options. I called seven separate times and never reached a person. The automated system eventually asks if you'd like to leave a voicemail for a callback, but selecting that option simply disconnects the call. There is no way to speak with the front desk or leave a message. Since we couldn't get anyone on the phone, we arrived 25 minutes early to ask our questions in person. We wanted to know approximately what the visit would cost, what forms of payment were accepted (since this isn't listed on the website), and whether payment plans were available. Instead, we were told payment was due upfront, but no one could provide even a rough estimate of what the visit would cost. My understanding is that self-pay patients generally have a right to receive a Good Faith Estimate under the No Surprises Act. We were expected to agree to treatment without any idea of the final bill. While checking us in, Dr. Hoffstetter's receptionist also made several personal comments about my tattoos, asking how many I have, whether I'm "covered," and what my mom thinks about them. It felt inappropriate and unrelated to why we were there. I tried to be polite, but my husband was understandably frustrated that we couldn't get answers to basic questions about our visit while being asked personal questions instead. At that point, we decided to leave without seeing the doctor. There are several areas where this office could improve: * Clearly list payment methods, self-pay policies, and financing options on the website. *Provide self-pay patients with at least a reasonable estimate or price range before requesting payment. *Improve phone accessibility so patients can actually reach someone or leave a voicemail. *Ensure front desk staff (receptionist for Dr. Hoffstetter) maintain professional, patient-focused conversations. It was very disappointing and needless to say, we'll be looking for another dermatologist's office to address our health concern.

I see Dr. Bibi at this office and really like him…read more I will say his bedside manner can be a little casual, but I'm young so that's okay with me. I feel like some older patients may not appreciate that type of relationship with their physician. Dr. Bibi is very attentive and addresses any questions or concerns you have and takes his time with you. The only concern I have is regarding my annual skin check. I've been to him twice now for this and both times he barely even looked at me. This makes me slightly concerned as I've never experienced a skin check like this before. They usually examine every inch of me and take their time and he's done in 5 minutes. Other than that I really like their office and staff and really like the late night appointment options as someone that works during the usual doctor office hours.