Dear Veronica,
I would like to apologize for the miscommunication that had occurred while you were working with RTR BAG & CO in year 2013. On behalf of my company and all the employees that represent me, I the president Fred am very sorry but yet pleased that you brought this to our attention.
RTR BAG & CO. has been in business for 27 years, and I am glad to say that this has never happened before. Not only will I have a meeting with my team to ensure that this problem will never happen again, but customer service is the roots of a business and I will put more attention into to secure customer satisfaction.
I would like to send you a free gift along with samples of our quality work to show gratitude for bringing this problem to me. I know that we can get past this small misunderstanding and hopefully work together in the near future being that we are in the same Industry. I ensure you that you will find much potential in our line of work. A specific line that you can only find at RTR BAG & CO, and that is why all the top companies in the world including Department stores, Specialty Stores, Architects and many discretionary buyers of fine products choose my company. Our product line includes Paper to canvas and much more. Buyers from all over the world such as London, Paris & Amsterdam know of our quality work, and I hope you will do the same.
Most importantly we value our customers, Veronica I do apologize for anything that might of happened in the past. I would love to work with you again, please keep me in mind for the next time.
Sincerely,
Fred
President
RTR BAG & CO.
New York, NY 10001 read more