I am sure that most reviews for this company are all about the quality of service, repair efficiency, pick up and delivery service etc. However, unless you have a real need that gets filled by one of the staff actually going the "second mile" above and beyond the call of duty you will never know the true value of Hollinger's. After a recent snow storm I was in a real dilemma. I am a senior citizen who is usually a true DIY kind of guy. However due to a current health issue I was unable to clear my driveway. What is more, I was unable to find anyone to do it for me.
In desperation I called Hollingers to see if Rick or Leon might know anyone who might be able to help me out. Neither of them knew of anyone who could do it in this situation. However, when Rick realized my situation he volunteered to come to my house after he got off work the next day and clear it for me. That is a true humanitarian with a heart for excellent customer service. I have known for a while they are a 1st quality outfit but this was unbelievable. As it turned out I was able to get the drive cleared by a company without having to rely on Rick. However, I will always be grateful for his most gracious offer. Thanks Guys!!! read more