Stayed in touch throughout our Government Shutdown delays and cancellations…read more Got us to the airport, in plenty of time, on a morning when there was a multi-mile backup on the tristate. Eddy was our driver when Lee was not available after our flight home had been delayed. He was wonderful. Every driver has been great. Love the service. Highly recommend.

We've been loyal customers of Naperville Premier Limo & Taxi for the past 3 years, and Lee has been…read moreamazing every single time. We travel quite a bit and have used him for at least 25 rides over the years, and he has consistently been incredibly reliable and always on time, even when our travel plans change or flights are delayed. He's friendly, easy to work with, and always provides excellent service. The vehicles are spotless and very comfortable. It's such a relief knowing we can count on him. Highly recommend!

My experience is probably between a 3 and a 4. I utilized this service for wedding day…read moretransportation. I discovered the company by reaching out to several vendors on Yelp. For what I was looking for, they offered the best pricing, and I assumed they would know the area as their office was close to our destinations. Over the phone for the booking, I felt like they took a lot of notes for the details/requests. I had a couple of things that did cause some frustration. 1. Multiple charges to my credit card. (They accidentally charged me for each quote instead of the final amount) It took several calls and emails to get them to refund the overcharge payment. 2. Upon booking, I was given one driver's contact information. As I was trying to organize wedding guests, I provided the original driver contact information to guests. A different driver called me the day of the event. It didn't appear that he received all of the notes for the event. As I was in the midst of being busy with wedding prep, my maid of honor took control to get everything/everyone organized . Another positive: The car we booked was the car received. The car was clean, and everyone got to/from the event safely. Driver was friendly.

We used this company Christmas Eve for a lights tour and it was AMAZING! Our driver was Robert and…read morehe mapped out the entire route, gave us an aux cord to play our music and was so nice!! It definitely exceeded our expectations!!

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

For the finale family event for my parents' 50th wedding anniversary, we wanted to surprise them…read morewith a limo into Chicago for lunch and to the cathedral where they were married. After researching local companies, I decided to go with The 312 Limo, and everything was an exceptional experience. After setting up a quote online, I was able to reserve the date and put down a deposit. All the policies were clearly explained and the communication was in a very timely manner. Since the limo was a surprise for my parents, I was able to note that when making the reservation, as well as select the stops and approximate timing for the day. I received confirmation reminders prior to the reservation. When the big day arrived, I received a text from Harris letting us know that he was down the street. He wanted to be sure that he didn't arrive too early and spoil the surprise. I was able to let him know how the timing was going, and he was ready with the door open as my parents came outside. They were so surprised that it didn't really sink in until they got inside and saw how incredible everything looked. There were waters and sodas with ice for us, and Harris had set the air at the perfect temperature. The ride to lunch was so smooth. Even in horrible Lake Shore Drive traffic, Harris navigated through the turns like a pro. He opened the doors for us and we agreed to communicate when we had 10-15 minutes of lunch remaining. Although getting our bill for lunch took longer than expected, Harris was so patient and had the limo ready when we finally made it downstairs. From there, we made a quick stop for photos at the church where my parents were married and then headed back home. Harris was absolutely outstanding for the whole afternoon and made the trip flawless. I will definitely be using The 312 Limo if I ever need a ride for a special occasion in the future. My parents are still gushing about how lovely it was, and it made the end to their 50th wedding anniversary celebrations truly memorable!

I definitely recommend them. My fam and I needed a ride to ohare and back for a vacation. We opted…read morefor the large black SUV and everything was great. It seems when you request black car service, the drivers know you're not in it for a conversation, and honestly that was nice. I've taken lots of limos in the past and it's usually a gab fest. We enjoyed the silence. My one suggestion would be that they send you a text, or call you, the night before to confirm your ride. I didn't receive either and ended up calling at 9pm the night before just to make sure all was good. The driver did text me exactly at our pickup time the next morning and arrived promptly for pickup at my house.

On time, no hassles, clean vehicle, pleasant driver. Delivered what they advertise. Would use…read moreagain.

We have used this company multiple times. Maria is always friendly and professional, service and…read moredrivers are great. This time Maria went above and beyond when our flight was changed and no one was notified. A group of 9, we were left with no transportation upon arrival. Maria took care of us with patience, professionalism and empathy! Will always recommend this company.

Have used Chicago Original Limosine for many years. This last ride was a real pleasure with…read moreAmzar. He went above and beyond in terms of helping me make it on time to an important dinner, despite heavy traffic from the airport. How? By taking me directly to the dinner, and volunteering to drop bag at my hotel post dinner drop off. This type of service is truly exceptional and rare!!!

Needed someone to pick up my elderly Mother In Law at the airport - went off great - she was so…read morehappy with the pick up and driver and the whole experience. THANK YOU!!

This was my first time utilizing Echo's service. The previous reviews did not disappoint…read more The service was excellent. The driver was early, friendly, and there was plenty of room for our luggage. I would certainly recommend them for anyone that needs an airport transfer, or any service.

Would recommend this car service to my friends. On time, friendly, clean cars…read more Conversational too. No issues finding the location.

This company is terrible. I booked a limo to take my family to the airport for vacation and they…read morenever showed and never called. When I called them to check, they told me that a driver was not able to reach me by cell, so the driver never departed to get me. I never had a missed call. Do yourself a favor and steer clear of this company like the plague.

This was my third time using Americar Shuttle and I was once again pleased with the reservation…read moreprocess, professionalism and flexibility with reservations details. My driver was friendly, on time and arrived with a clean car. My only con would be the lack of refreshments. I am not sure if this is guaranteed within their service but the last few times I booked the driver had bottle waters available. I just expected this amenity to be consistent considering gratuity is included within the pricing. Overall the service was great but I believe this company may outsource their drivers so I may use another company that has a standard when it comes to vehicle model etc.

Got no showed. Main company number doesn't work. Driver's goes straight to voicemail. No reply on…read moreemail sent.

Been using them for years. Great professional service. Very accommodating for airport service.read more

Excellent service!!! I highly recommend United Limo. On time and treat you like family !!!read more

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.