HIGHLY Recommend! Shannon, the owner, is doing an AMAZING job! As most people do, I cleaned for…read morethe cleaner. At least I thought I did. Rainbow Cleaning takes it to a much higher level of deep cleaning and sanitation than I even thought possible. Even with two German Shepard's, our house looks like my husband and I are walking in it the first time we ever saw our house. Great value and incredibly personable.

Unfortunately, Shannon did not show up to our 1st scheduled cleaning. I messaged her to ask if…read moreeverything was okay and did not receive a response. The lack of communication is unprofessional.

READ THIS REVIEW BEFORE HIRING!!! I literally have never written a review. I actually downloaded…read morethe Yelp app JUST TO WRITE THIS REVIEW. I'm so absolutely livid right now and I've been trying to cool down for the past 4 hours. I called this company to schedule for them to come out to my house which we were selling. It sold in 4 days, so it was unexpected & we were still doing some remodeling. I emphasized that fact many times , that we added on an entire bedroom in the house and the buyers wanted it cleaned from all the dust and paint (very understandably) before we closed. She assured me that her company specialized in deep cleaning and "move in/move out" cleaning. It was a 1500 sq foot townhouse, it was a 2 bedroom that we turned into a 3 bedroom. Had 2 full bathrooms and a half bath. She told me it would be 6 hours. I quote "I will send 2 people and you will have them for 6 hours". I even thought to myself "wow. She's having them come from 2pm until 8pm? They work pretty late..." She really did make an effort to switch the schedule around & figure things out to accommodate me, which I thought was so nice. Fast forward to the day they came. My husband met them there because I worked. He called me a couple times, but I work in an ER so I'm hard to be reached. I spoke to him at 6 & he told me they just left. I said wow they're done already? He told me "yeah, they said they stayed an hour for free..." Excuse me? From 2-6 is 4 hours and you're telling me that you gave me one of those hours for free? My husband also asked me if I told them not to clean the oven. I was so confused. Apparently while they were cleaning, one of the ladies WHOM I NEVER MET NOR SPOKE TO told me husband "your wife told us she doesn't want the oven cleaned". Excuse me? That's a lie. He told them "I'm pretty sure she never said that, would you mind cleaning it". He told me they did an awful job. I just assumed he was exaggerating because I'm such a clean freak. OH. MY. GOD. There's a coat closet in the living room they NEVER EVEN OPENED and you can see the line of dust. The light fixtures WERE NOT TOUCHED. Heat vents? NOT TOUCHED. The ledges WERE NOT TOUCHED. The fridge & dishwasher?! Well my 4 and 5 year olds literally clean it better. I took endless pictures and figured DO NOT call right away. Let me cool down before I blow up. I'm paying 175 something dollars for what exactly? I just drove an hour going and an hour back home to see this house that didn't look like anything was touched, not to mention driving all the way with a 4 year old 5 year old and 1 month old! DID I MENTION THEY LEFT WITHOUT TELLING MY HUSBAND?! They just left. He went looking for them to let them know HE CLEANED THE MASTER CLOSETS FOR THEM and found them GONE. They left their little dustpans in the bathroom and LEFT WITHOUT A WORD. I called her the following day and told her everything. Sent her all the photos. She told me "oh that's terrible I will go there personally and redo it". NO THANK YOU. She said "don't worry about it. We'll take care of you because I feel so bad this happened." A few days later I see on my statement she charged me $119. Really? $119? FOR WHAT?! I called my bank & disputed it. This was back in April. STAY TUNED AND KEEP READING---it gets WORSE Fast forward to TODAY. JUNE 21st 2016. I get a call from her telling me she noticed I disputed it AND WENT OFF NOT GIVING ME A CHANCE TO SPEAK...TALKING OVER ME TELLING ME SHEEEEE WENT OVER THERE PERSONALLY AND CLEANED. LIARRRR! No. You. Didn't. THAT WAS THE SECOND LIE FROM THAT COMPANY....then said..AND I QUOTE... "I accommodated you because you told me your brother in law got into an accident or something so I switched dates around..." WHAT?! No. That was my B-R-OT-H-E-R. He didn't get into an accident. HE DIED. MY 40 year old brother SUDDENLY DIED OF A HEART ATTACK. I had to arrange for his funeral so my parents wouldn't have to plan his burial. THE DEATH OF THEIR FIRST BORN. I was planning his funeral while trying to figure out the sale of my house. I WAS SO LIVID I HUNG UP ON HER and blocked her number. I haven't been able to calm down since. What an unprofessional insensitive jerk, who not only has liars working for her, she herself is a liar telling me she went there. SHE WOULDNT EVEN STOP TALKING ENOUGH FOR ME TO ASK HER WHEN SHE WENT!! There was a lock box on the house, at what point did you go there? Not the day of the cleaning, because you would've disputed my complaints of how terrible it was. ALSO SHE SAW THE PICTURES AND AGREED IT WAS A TERRIBLE JOB! and when I asked about the 6 hours?? She said "no it was 6 man hours, so 3 hours for 2 people..." WHAT? THAT MAKES SO NO SENSE! DO NOT HIRE THEM!

They are the most thorough cleaners I've ever had. I used them first when living in a small 2…read morebedroom condo shared with my mother in 2011 then again in 2012 when I moved into my own large 3 bedroom condo and they always amazed me as well as being reliable enough to leave a key for them. Upon returning to Illinois I called them yet again for my mom's place. The owner Lyndera is awesome, very professional and knowledgeable. They are not afraid of clutter and never make excuses. Now as a business owner I always recommend them first to my clients!

I would highly HIGHLY recommend this professional and dependable company owned by a WOMAN. I needed…read moresomeone immediately to help with organizing and move/out packing. It was a monumental task and that's an understatement. The operator/owner, Jalicia, showed up on time fully prepared. This lady worked ABOVE AND BEYOND! Not ONLY cleaning but packing boxes, cleaning out overstuffed closets, packing dishes and cleaning cabinets, sorting clothes in a crowded, tight laundry room, clearing a path in the basement, and breaking down small mountains of shoes, clothes, cleaning toilets, animal droppings, filling and moving endless boxes of household items and oh lord! The trash. She cleaned a 2500 sq. ft. 3- 3-bedroom, basement, with a garage over three days. This job was massive!!! Jalicia is hands on and rolled her sleeves up and got it did!!!!! Jalicia Cleaning Company is professional!! Masked up, sanitized, considerate, and personable. All safety protocols are strictly adhered to! She (Jalicia) is also very very trustworthy and accommodating in regards to scheduling. She adjusted a lot for me and I am so grateful! I don't know what I could have done without her. I would also say that prices were affordable and about what you expect to pay nationally. I mean you get what you pay for! I was extremely satisfied!! Worth EVERY penny! She WORKS hard! Please believe! Definitely keeping her on my radar!! Certainly sharing with friends&family as well as anyone who asks for a referral!! Ya heard me? I can't heap enough praise on Jalicia and her staff. I would highly, highly recommend them for ALL your cleaning/housekeeping needs! You have a lot of choices for these cleaning services so why not choose this company FIRST?! Five bright STARS

I checked to see it covered my zip code. When I called to make an appointment and spoke with the…read moreowner, she stated my area was covered. Then today I wondered why I did not receive a call or text reminder for my appointment tomorrow, I found out she cancelled via email shortly after I made the appointment. Didn't bother to text me. So, I had to scramble today to get someone else to come tomorrow and I have company coming over Saturday. Very unprofessional. Buyers should beware if purchasing a Groupon because they don't want to do it for a discount. If you use this service pay regular price because they do not honor coupons. I could tell on phone when she was saying only 3 rooms it was a ripe off. If there were stipulations like that state it in Groupon. If it was a deep cleaning and valued at $250 it should have been more than 3 rooms. So glad I was able to find someone at the last minute.

Been using this service for a few years now with no complaints. They use their own cleaning…read moreproducts (even bring their own vacuum cleaner), come in as a team, and leave our 4-pet home sparking and per-hair free. The owner checks in regularly to ensure standards are being met, all at a reasonable price. Highly recommend.

I have experienced better. The owner, Michelle, is terrible at returning calls. Unfortunately that…read morereflects on the company she runs. The team that she runs is ok. They are professional. They get started right away, always call before they come, but they are always late because they are always backed up. It seems that they have too many houses to clean in one day. Which could be a good or bad thing. The organization just needs to get under control. I picked the time I did because I didn't want my children around while the cleaners where at my house. It gets chaotic when they return from school. And that's what happens every time. It looks like I will be looking for a new cleaning service after the new year.

Amazing! I don't think I've ever seen my house this clean since I moved in. I highly recommend her,…read moreshe's very professional and kind! Thank you!

Mary did a beautiful Job cleaning our home this week , she was kind and efficient and I highly…read morerecommend her services !!

I am so glad that I choose royaltee solutions cleaning, I could not recognize my home when they…read morefinished cleaning. The crew was so professional and fast. Thank you so much Ms. sunshine for doing such a good job in my home and for adding such a great value to my space.

I have been looking for a cleaning and organizing service for 3 years. Many have come and gone…read more Kristy's Cleaning came out and organized my home and it is sparkling clean. I am sooo thankful I found Kristy's Cleaning. She is always on-time and very reliable. I'm so glad my search is over and I don't have to look any further. Thank you Kristy for all your support. You are appreciated.