Wish I could give 0 stars…read more Eastern Air apparently does not want new business. So, I will go elsewhere. I have left many, many messages at 302-604-8288. No one has ever returned a call. One time "John" answered and I told him I was interested in an HVAC maintenance and service contract. He rattled off some numbers and promised to email them to me that night. Never got anything. I then called that number over and over, leaving messages that again were never returned. Finally, a woman answered and explained that she was in a front office and could give me no info (??) about service contracts, but she said if I called 800-921-0392 an answering service would take a message and forward to someone who would call back. She also promised me that John would send me the promised info that day. Not. So I called the 800 number and left a message for someone to please call me. Nothing. I give up. Too many other HVAC companies that care. I wonder how if they respond to customers needing emergency service.

They ghosted me when I needed them. They installed my units years ago, and had always been great…read more But when my system went down this winter, they stopped responding with no reason given.

Chad the owner is very reliable. Have used them on service calls and hvac replacement. The cost…read morewas very reasonable and didn't even charge for a Sunday appt that took him 2hr to drive to OC due to traffic. Communication was great and he was a pleasure to work with. Offered a payment plan through citizen bank I believe. 0% for 3 months. And there were other terms that I do not remember but several plans.

I have been so impressed with this company since I first contacted them last year when my AC blower…read morewent out. I was nervous about hiring a company without any YELP ratings, but I went ahead and called since they had a YELP guarantee. I'm so glad I took a risk because Chad, the owner, has been wonderful. He is polite, professional, knowledgeable, and does great work. After letting me know that my blower was still under warranty, which I was totally surprised by, he fixed our system and it's been working ever since. He also installed a NEST Thermostat (that I'd purchased quite a while ago but had never installed). I ended up signing up for their fall and spring tune-ups to keep our system in working order and I think it's very reasonably priced for the peace of mind it provides that our system is being kept in tip-top shape. Dustin recently came to perform the spring tune-up and also did great work, was very polite, and professional. I can't say enough good things about my experience with Airworks and I highly recommend them.

I concur with other reviewers that state how poor the communication is. We were told replacement…read morepart(s) would be in on Monday, 12/8/25. After reaching out to them several times this week, we have not heard back from them about scheduling the repair to our fireplace. Updated review: We were able to work out a compromise and understand the breakdown in communication. Thank you, Danielle, for taking responsibility - you compliment Brandon and we appreciate your hard work.

Owner can't keep a commitment. Cannot be trusted, NO followup. First visit, "all three heat pumps…read moremust be replaced".....they were fine all winter..... Requested a quote...."Crickets". Called back 3x, owner cannot be reached. Stay away. Found much better reliable service. 'zero".

This company provides great service from the first phone call to their truck backing out of the…read moredriveway. They have come to our rescue several times and they are professional, efficient and after they fix the problem they always leave the area looking better than before. In my opinion they always go above and beyond and we have never been disappointed.

From the owner: Hickman Plumbing, Heating and Air Conditioning specializes in the comfort of your home...whether…read moreit's new construction, residential, install or maintenance, we can help you! We also offer a home energy inspection to find out just how efficient your existing system is performing and offer solutions to maximize it.

Best HVAC contractor on Delmarva. They replaced my whole unit a couple of years ago and I have had…read moreno problems since then. Sales rep Mike Brown knows his stuff and exceeded all my requirements. Jake and Kenny did a great job on the install. They did it the right way and don't take short cuts. The cost was very competitive with the other estimates I got. The difference was in the quality of the work. Arctic Air stands out. Price. Perfection. Peace of mind. Priceless. The way all home improvement jobs should be.

I have used them twice in the last month for 2 different units. They came the same day, were very…read moreprofessional, and didn't overcharge for the fixes. The 2 techs that came to my house were awesome! Both took time to give me full explanations and gave me tips to help reduce outage time.

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

I had a problem with an installation that was covered by warranty and was so disappointed by the…read moreservice by the company. I was without my air conditioner for almost a month this summer and some one on the phone told me that part to repair it was on the truck and they would be getting to me at sometime. Now in September this unit is still has not been returned to a fully functioning system even though I have paid in full for their services

Our AC unit stopped cooling properly on what was probably the hottest day of the summer and we…read morecalled Len Davis on the recommendation of a neighbor. He was able to squeeze us in on the same day. After checking our heatpump/AC system (which was nearly 30 years old) he told us that it was about to fail and needed to be replaced. He did add some freon to nurse it along for a couple days since we had a renter at the house. Amazingly (given Covid shortages) he was able to locate a unit for us and have it shipped from NJ. He rearranged his schedule and got it installed for us within 2 days of it's delivery. Len Davis is a miracle worker and I can't recommend him highly enough!

Our air conditioner stopped blowing cool air at the end of June, so we called Davis HVAC Services…read more Mr. Davis diagnosed the problem as a failed mother board. The part needed to be ordered, so he Jerry-rigged the system to cool while we waited the week for the part. Mr. Davis never came back. He had the fan set up to run nonstop, even when we turned the breaker off. Our electric bill almost doubled every month. I called every day for weeks, they didn't/wouldn't answer the phone. I left detailed messages telling them who I was but never got a call back. When I call other companies and explain that Davis HVAC came out and rigged the system they don't want to come out and help us. I wish I had never called Davis HVAC to begin with. A very disappointing experience, and I absolutely would not recommend Davis HVAC Services, Greenbackville, VA.

Our heater broke we called Tom's because we wanted to hire local they came. They gave us a quote…read more It was more than we can afford because I just lost my job. My husband then asked if we bought the part from our friend who could sell it to us at cost if he would still do the work, he said yes, he would charge us an hourly rate, when we got the bill, our bill was more than the original quote with him replacing the whole heating unit and not just the compressor. They then proceeded to empty our Freon and charge us for a full Freon charge which was $800. He could've just replaced what we were missing but instead he changed the Freon that we've been using do not recommend will not be using ever again, and I will be telling everyone I know not to use them. I live around the corner from them and this is how they treat their neighbors. So I guess Tom decided what we could afford and screwed us.....Small town bull shit I do not recommend

I have been going without heat since it started getting cold. In December I hired a HAVC after my…read moregas was turned on. I owed almost $1700.00 from last season so I paid it up. My furnace wouldn't light for Sandpiper employee so I called a certain company in greenbackville va. I was charged $450.00 for replacement of pilot. However it kept shutting off and that company kept making me wait weeks to come look at the problem. The owner said he only charged $80 an hour so I felt he was good. But I kept calling for him for same problem. I ended up with busted water pipes and when that company cake out they didn't tell me they don't do pipes. After numerous times back and forth and the horrible things that owner said including the threat that if I called another havc out they would tag my system and I'd have to pay him more then $5000.00 to replace my furnace I stopped calling him. But my home is big and we were without water and heat. Finally I called Tom's HAVC and plumbing. I got someone immediately to come out and my furnace fixed as well as my fears. The price was so unbelievable low and the service guy was so pleasant. I'm not one to do a lot of reviews but if you knew how amazing I felt that day and the next because I finally had heat. Plus he put my mind at ease for all the degrading comments the other company made. Also for the record, Tom's fixed the exact same problem for which I originally called about and what I felt in my heart was wrong. I'm an elder woman but my common sense told me that a furnace that lights but goes out an hr or mins later must have a broken connection. In closing I'd like to say thank you to Tom's for making me feel better after all that other company said including the fact that my house would blow up and that the first company would send me flowers on my grave. I can not tell you at this time what company it was but I'd be careful about anyone from greenbackville va. But I can tell you that in all my years Tom's is the best I've come across.