Very disappointed! My husband brought our six-year old lab here to be groomed. He had not been to Royal before, however, our previous lab came rather regularly. We were expecting the same service as we had in the past. We noticed after picking him up that he had been cut on several places on his body. His paw was bleeding, one of his ears was cut too close on the inside and it was red with a sore forming. His neck was cut in several areas down to his skin too. I was absolutely shocked. In the days following, his neck started to ooze at the areas cut. As a result I had to bring him to the vet to treat him which is now requiring antibiotics. All in all this "visit" has cost me more than the grooming charge (over $100) because of the medications and vet visit. We will never use the Royal Pet again. They hurt my pet. read more

At Royal they keep my Pom looking like royalty They never disappoint me Thanks royal girls read more

Royal Pet - The girls at Royal Pet Grooming always do Such a great job with my Pomeranian - Pet Sitting Near Me - Itasca, Illinois

I just wanted to come on here and give a review for this business because I think it deserves more reviews than it currently has! I also know how time-consuming looking for the perfect groomer can be because I spent SO MANY hours researching places and reading reviews to make sure I felt comfortable leaving my new rescue pup in the hands of people I trusted. I didn't want him to experience any more trauma than he already had in his short little life. So while the reviews here aren't plentiful, I felt good about the ratings and wanted to support a local business. I'm so glad we did because the sisters who own this place do amazing work! And for a reasonable price! They're also always so nice! Our little guy doesn't love going for grooming, but the ladies here always take such good care of him, and he always comes back looking and smelling great! An additional touch that I just LOVE about Royal Pet (and look forward to each time I go to pick our pup up) is the little accessory they put on him at the end of each grooming appointment. They're usually festive and match the season too, and it's just so darn cute! I've attached a few photos as proof of cuteness. I highly recommend Royal Pet and suggest calling early to schedule an appointment because they're usually booked up a couple weeks in advance. Also know that their hours vary depending on the availability of the two owners who are also the ones doing the grooming. We love Royal Pet and the work they do, and we also love supporting local. For as long as this place is in business, they can count on us being clients. Thank you for taking such good care of our Mo! read more

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nice job dog was groomed beautifully. paws trimmed and hair between toes cut. Nicely priced. Satisfied will return. read more

Royal Pet - Pet Sitting Near Me - Itasca, Illinois

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CONSUMER BEWARE. PET PARENT BEWARE. I brought my boys here last Saturday. They were returned to me with uneven shaves, cuts all over, one bloody eye, and a hard time breathing. I called back the day of, the owner said it was because Shih Tzus are sensitive. Okay... I waited a few days. I noticed my dogs seemed down and not happy like usual. I called back and had to leave a message on Wednesday and got a text Thursday the owner would call me Friday. I get a call Friday, today, and the owner makes excuses. She said it's not related and I waited 5 days to call. She said she was out of town and has a cough. Her rep said she was the one who cut their hair.... The owner just kept making excuses, I had to hang up on her. She wasn't concerned about my dogs. She didn't give me my money back. She didn't offer to remedy this situation in the slightest. read more

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Friendly service, reasonably priced and my dog came back super clean and beautiful. I Was very happy all around! :)

We've taken our schnauzer Ginger here twice and both times the ladies here did a fabulous job! Ginger is a rescue who had been physically abused by a brute (her right hind leg has permanent tendon damage most likely from a human foot kicking it); consequently she is timid and frightened of most people. But not the ladies at Royal Pet!! She loves them and they have told me she is a very good girl during her bathing and grooming process. read more

Did an excellent job grooming and washing the dog. Offered to clean teeth for $5 which was nice and not all places offer. Helped me bring dog into car. Very friendly and understanding. 5 Stars experience. read more

First time using this pet groomer they charged $45 and that was one of the better prices around. Although the dog look cute at first after seeing her for the day it really wasn't the best haircut but the people there were very nice read more

Royal Pet - Cute - Pet Sitting Near Me - Itasca, Illinois

Just want to say what a fabulous job they did our dog Bear a 125lb Alaskan Malamute. He looks great. The ladies are so kind and loving. read more

No wonder there is only 1 review about this place. Let me tell you the experience I just had. I dropped off my 5 month old shih Tzu and advised he needed a bath and a trim, that I wanted to keep him fluffy. My boyfriend picks him up 3 hours later and he is SHAVED. When I called and advised that this was not what I asked for the girl on the phone stated she was sorry she misunderstood. I'm not quite sure how that can be misunderstood, but that just shows the intelligence level there. Not to mention, when I have questions about my customers' orders, I call them and ask for clarification. I went to the business and demanded my money back. Which is typical of what blue collar working class do, since every dollar matters, and the owner "Leanne" or something like that, very rudely stated that they did the job I asked and they are not refunding the money, very snottily. I advised I asked for a trim and to keep him fluffy, and she interrupted saying I asked for hair cut and that what I got. I said I asked for a trim, and she said "It's the same thing". Well, to my family who are in the HUMAN hair industry, there is a very BIG difference between trim and a haircut. Leanne, or whatever the "owners" name is has ABSOLUTELY NO BUSINESS SENSE" and could care less about her customers. All she cares about is YOUR CASH! I spend more on my dogs hair than I do my own, and pay more as well. And when I asked why 2 months ago, I requested the same services AND nails trim, and that was $30, but today for a bath & trim was $40, "Leanne" said "Well that's our prices, and other customers didn't complain". So I don't know what this lady is trying to pull, but it's very obvious that she is scamming her customers. My advice....DO NOT GO HERE. THEY DO NOT CARE ABOUT YOU OR YOUR PETS, THEY JUST WANT YOUR HARD EARNED $$$$$. SHADY!!!!!!!!!! read more

Keeping it simple....Royal Pet does terrific, professional work, has a VERY friendly long term staff, and my dog loves going here as well. I have been bringing our dogs there for quite some time, ALWAYS satisfied. Prices are in line with competitors but CARING about what they do is the BONUS!!! This privately owned business with owner on premises really cares about what they do and it shows. Tell them what you want done, get an appointment, drop off your pet and return to find a job well done. Simple. With their work stations visible from the lobby, you can see the care and attention they give each of their clients. Thank you Royal Pet. read more

I love how they cut my two dogs. I have Maltese and Yorkie and each time I am bringing photos of desired haircut styles and each time my dogs look same as on pictures. The prices are reasonable and they are fast and walk-in 's which is awesome. Do not hesitate and give them a chance. read more

I have been taking my Peaches there for a few years now and I have never had a problem. They always do exactly what I want and at a reasonable price. And she has also never had any problems or injuries. They are very nice and I highly recommend them for your pets! read more

I have been taking my TWO dogs (ages 7 & 5) since they were babies. There is nothing negative I can say about Royal Pet. Pricing VERY GOOD, the grooming JUST RIGHT, the staff is excellent, they make my babies feel as if they are the ONLY dogs in the shop. There have been a couple of times that only 1 dog had to be groomed, and since the little one has NEVER been without the other, Royal Pet has allowed for the dog come , sit a nd wait for his brother to get groomed. I picked Royal Pet because they were close to me (at that time) since then I have moved about 6 miles further, and STILL take my babies to Royal Pet!!! Great Job ladies!!! read more

I brought my puppy to this establishment and completely regret it. My dog left the groomer being unable to walk because she was dropped by one of the employees there. I took her to the vet and they verified that she had injured a disc in her vertebrae and would be unable to use her hind legs unless we decided to put her through painful and expensive surgery. We had her on medication for a month, hoping to see some sort of improvement. It was no luck. She was put to sleep last week. My dog was young. This should not have happened to her at such an early age. We have proof that these groomers did this to her. She was perfectly fine when I dropped her off to get a haircut. Please, please, please do not let this happen to your pet. Do not let these careless people touch your pets. read more

I took my poodle/shitzu in and they did exactly what I asked. The problem is they either poked him in the eye when they were trimming around his eyes or sprayed something in his eye that they shouldn't have. I noticed in the car on the way home that he couldn't even hardly open his eye and the white part was very red. Of course when I called them they said they didn't do anything to cause it. That 's bull because it was NOT like that when I dropped him off. I ended up taking him to the vet a couple days later because it wasn't' getting any better and they gave me drops to put in his eye. So, the grooming ended up costing me $145 and misery for my sweet pup. BEWARE!! read more

I've been taking dogs to Royal pet for about 8 years. They were the only groomer that could handle my llhasa without being pussies about him. For a period of time, I was taking 3 dogs there every other month. Never had any issues. Fantastic service from a family operation. Bonus points for the army of technicolor pooches the owners bring to work with them :) read more

I have taking my lab here for almost 5 years now. Nice ladies and always a clean and happy dog. No complaints here. Would recommend.

What can I say about Royal Pet......it's the only place my high maintenance dog can go for a groom without being traumatized. I've taken him to other places which haven't worked out so well and when he goes to Royal Pet we have no problem. I have a small dog but believe me I've seen mini ponies getting groomed. Prices seem decent ($38 for an ankle bitter) and the staff is always super nice, I will continue to use them. read more

I took my dog here and they really did an amazing job! He's a little morkie and they made him look as adorable as ever. I also loved the compliments on how good he was :) great job! read more

They are amazing here. I take my dog once a month. When I call they are always excited to hear he is coming in. When I get there they call his name and pet him and are just amazing with him. He is always happy to go and happy to leave (but they tire him out and I thank them for that). I wont take him anywhere else. They have great prices and a super friendly staff. read more

Royal Pet is probably the only place in the area that I can trust with my dog, I have seen other places handle their pets during washing and drying and I couldnt believe how rough they were with the animals.Royal Pets are very understanding of a pets behavior away from the owner and the fact that the dog may sometimes be nervous, my dog has never been unhappy after his grooming and he isnt afraid to go back, I have been a loyal client for the past 7 years and will continue to bring my dog back to them. read more

I love royal pet I brought all my dogs to this places dolly, Eric, Arielle, jumping jack flash( Maltese ) oceanna( bulldog) they do the best work and they make sure they get the attention they need...they do great work on older dogs and hard to handle dogs... And the price is awesome can't find better place... Awesome place read more

Always been good to our three dogs. Great with fitting us in and very kind. They even remember their names and back stories. Always easy and quick to drop off and pick up. When Sadie, my late Yorker, came home from here, she always looked and smelled great. Thanks for all the great work! read more